2nd Line Support Engineer salaries in Olney, BKM

Provide prompt 1st and 2nd line assistance via phone and email to UK customers, ensuring high-quality ticket management and documentation.

11 days ago

Effective Communicator: Friendly, confident phone manner and strong written communication skills. Network Troubleshooting: Manage network-related issues,…

£30,000 - £35,000 a year

Logging all support queries as tickets and communicating with clients to keep them updated on the progression of their tickets.

You’ll provide first‑class technical support across software systems, work closely with cross‑functional teams, and help ensure our customers receive fast,…

£26,000 - £32,000 a year

Ensure customers and Bechtle equipment/goods are installed to appropriate standards and industry best practice. Provide 3rd line technical support to customers.

£45,000 - £55,000 a year

12 days ago

2 paid volunteer days per year. Strong problem-solving and analytical skills,able to diagnose complex technical issues,prioritise workloads effectively and…