Service Desk Analyst salaries in Ossett, WYK

Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary. 1-2 years of experience in IT support or customer service role preferred.

£27,000 - £30,000 a year

Excellent keyboard skills, to enable fast and accurate logging of call details whilst engaging in telephone conversations with customers.

£32,073 - £39,043 a year

1 day ago

Hybrid working (2 days on site). 2 My Days (in addition to your holiday entitlement). Resolve 1st and 2nd Line issues for all colleagues in a timely manner.

1 hour ago

Communicate and collaborate – Act as a key liaison between customers, suppliers, and internal teams to drive effective problem resolution.

Demonstrates self-motivation and accountability when working remotely (up to 2 days per week after training). Effectively manages workload, handles high volumes…

£25,760 - £27,476 a year

13 days ago

To answer incoming calls in a professional, courteous and timely manner. The provision of 1st line IT support to Trust users either in person, by telephone or…

£25,760 - £27,476 a year

3 days ago