Customer Solutions Specialist salaries in Oxford, OXF

You will be responsible for writing high-quality responses to customers, outlining the actions taken to resolve their complaint. The Spark we're looking for.

Up to £26,000 a year

Take responsibility for the processing of orders, invoices, quotes, returns, and claims in a timely and accurate manner, responding appropriately and swiftly to…

Provide manual quotes and account details upon request to help customers make informed purchasing decisions. Analyse order-processing metrics to identify trends…

Identifying opportunities for continuous improvement, helping to minimise sales administration errors and implementing corrective actions where required.

Conduct onboarding calls, implementation sessions, and training workshops to guide customers through setup, configuration, and initial use cases.

Coordinate inbound and outbound shipments for customers, suppliers, third-party logistics providers and internal stakeholders.

10 days ago