Support Escalation Engineer salaries in England

Customer & Engineer Coordination: Act as a point of contact between engineers and customers while work is being carried out on site.

4 days ago

Provide regular and relevant updates to customers throughout the support process. Provide IT support to our customers remotely and on site when needed.

You will ensure that the customers received the highest level of support and work closely with escalation engineers to help resolve more complex issues.

Help desk management: 2 years (required). Proven ability to lead, mentor, coach and performance-manage a busy operational team.

This opportunity will focus on managing complex incidents, driving root cause analysis, improving application stability and performance, and collaborating with…

Do you have the discipline and operational expertise to lead a high-volume 24/7 warehouse operation for one of GXO’s high-profile customers?

Up to £65,000 a year