Technical Support Analyst salaries in Radstock, SOM

A full valid UK driving license. Demonstrate in daily activities a commitment to health and safety in the workplace by always ensuring tasks are performed in…

£32,000 - £36,000 a year

Support the day-to-day coordination of Service Desk activities, ensuring smooth delivery aligned with ITIL 4 best practices.

You will ensure that the customers received the highest level of support and work closely with escalation engineers to help resolve more complex issues.

30 days holiday (pro rata), rising to 35 days after 2 years. Managing incidents, requests and problems in a timely manner. Assisting with End User training.

£34,000 - £40,000 a year

6 days ago

Respond to incoming service requests via phone, email, and direct toolset tickets logged by the end user in a timely and professional manner.

10 days ago

Keeping your customers updated via all communication methods to manage expectations. Strong technical support skills and experience.