Customer Service Team Lead salaries in Radstock, SOM

Provide consolidated insight linking service drivers (e.g. backlog, SLA issues) to customer impacts (e.g. complaints, redress).

Ensure a consistent high level of quality service standards are provided to internal and external customers. Provide operational and subject matter guidance for…

£32,000 - £38,000 a year

You'll lead a team of circa 11 Downtime Controllers who support customers with vehicle downtime, working closely with our garage network to ensure repairs to…

Up to £40,000 a year

11 days ago

Handling escalated incidents and driving issues through to resolution. Working closely with IT teams, third-party suppliers and project teams to ensure smooth…

£40,000 - £55,000 a year

You'll lead a team of circa 11 Downtime Controllers who support customers with vehicle downtime, working closely with our garage network to ensure repairs to…

Up to £40,000 a year

2 days ago

Success will be measured through improvements in website conversion, qualified enquiry generation, customer engagement and the delivery of a prioritised…

£57,000 - £61,800 a year

3 days ago