Customer Relations Manager salaries in Reading, BRK

Build strong knowledge of products, services and processes. Take full ownership of queries and complaints. Experience in a contact centre or customer support…

Up to £27,000 a year

Answer inbound calls and handle emails through our ticketing system accurately, efficiently and in accordance with regulatory and company requirements.

Up to £36,000 a year

SLA 1 & SLA 2 (Target <98%). Complete a minimum of three quality call audits per advisor each week, providing timely, constructive and actionable feedback.

Up to £35,000 a year

❖ To assist guests and visitors, occupiers and clients with their queries, comments and suggestions in a knowledgeable and professional manner.

£50,000 - £52,000 a year

The rest of our time is spent on contract and handbook creation for clients, as well as dealing with the usual employee relations topics (e.g. long-term…

£40,000 - £55,000 a year

10 days ago

Channel Oversight: Oversee and continuously optimise customer contact journeys across all inbound and outbound channels, including telephony, IVR, webchat,…

£62,650 - £70,000 a year

2 days ago