Technical Support Engineer salaries in Sandy, BDF

Hybrid working, home and Cambridge office. Real technical variety - New starter onboarding, hardware deployment, infrastructure troubleshooting, service…

£35,000 - £40,000 a year

Competitive salary: In addition to a competitive salary, Options reward employees with a range of bonus incentives and employee benefits.

Support customers via phone, video and remote-assistance sessions. Highlight recurring issues, potential upgrades or sales opportunities.

£37,500 a year

Logging all support queries as tickets and communicating with clients to keep them updated on the progression of their tickets.

Being the first point of contact for users in a secure environment, dealing with a variety of requests that may need to be escalated.

Consult with customers on infrastructure and security best practices. Act as lead technical engineer during major incidents, coordinating response and driving…

£35,000 - £45,000 a year

13 days ago