Customer Service Team Lead salaries in Scotland

Contribute to wider service improvements that make things easier for future customers. Proven experience leading teams in a contact centre or multi-channel…

£34,056 a year

Minimum 2 years’ experience in a Service Desk environment (preferably FM). Coordinate the day-to-day tasks of the Service Desk, ensuring compliance with…

You’ll be the main point of contact for customers needing support, bringing warmth, clarity, and confidence to each interaction.

9 days ago

Have a passion for delivering excellent customer service and are experienced in handling complex customer queries to a positive resolution.

£28,721.25 a year

Explaining our products and services in a friendly, professional manner. Making outbound calls to homeowners. No hard selling is involved – your goal is simply…

£13,500 - £21,000 a year

3 days ago

Support with customer calls/secure messages when the business requires support – escalations, complaints and complex cases which requires senior involvement.