Service Desk Analyst salaries in Selby North, NYK

Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary. 1-2 years of experience in IT support or customer service role preferred.

£27,000 - £30,000 a year

Hybrid working (2 days on site). 2 My Days (in addition to your holiday entitlement). Resolve 1st and 2nd Line issues for all colleagues in a timely manner.

4 days ago

Contributing to a proactive, customer-focused support service. Managing incidents and service requests through our Service Desk platform.

12 days ago

Assist with basic administration of telephony systems. Ability to explain technical concepts clearly to non-technical users. 22 days holiday plus bank holidays.

£25,000 - £30,000 a year

4 days ago

Communicate and collaborate – Act as a key liaison between customers, suppliers, and internal teams to drive effective problem resolution.

Excellent keyboard skills, to enable fast and accurate logging of call details whilst engaging in telephone conversations with customers.

£32,073 - £39,043 a year

6 days ago