2nd Line Support Engineer salaries in Send, SRY

Setting up new user accounts and resolving access or password issues. Handling support queries by phone and email. No two days are the same.

7 days ago

As a 2nd line engineer you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. What’s this role about?

In this realm, managed services play a pivotal role by providing enterprise-sise customers with end-to-end IT support, including network and connectivity…

£30,000 - £35,000 a year

Strong communication skills with the ability to explain technical issues clearly to customers and internal teams.

3 + Years 2nd line support experience. 3 + Years VIP support experience. 3 + Asset Management experience within Service Now.

Comprehensive onboarding, ongoing professional development, and access to training and certification pathways.