Service Desk Analyst salaries in Speke, MSY

2 My Days (in addition to your holiday entitlement). Resolve 1st and 2nd Line issues for all colleagues in a timely manner. Flexible and can-do attitude.

Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal,…

Able to provide high quality interactions, displaying confident and assured levels of service in support of our internal customers.

£24,500 - £28,175 a year

Regular team events and activities. Support the delivery of Cyber Essentials Plus technical assessments. Up to 10% annual bonus. Company Pension (can opt out).

£25,000 a year

Supporting user account tasks such as password resets and basic access changes. Experience with tools such as Active Directory, Microsoft 365 administration,…

Adherence to the documented Incident Management policy - monitoring of incoming support requests, accurate call logging and timely closure of calls, ensuring…