Support Engineer salaries in St Albans, HRT

Professionally managing customer interactions both via phone and in writing - Understand how Data Center services work (remote hands, provisioning, change /…

Collaborate with the wider team such as product developers on customer escalations, and providing communication on escalation progress to keep customers happy.

£27,000 - £35,000 a year

5 days ago

Security & Compliance: Adhere to Information Security policies to ensure data protection and secure access controls. Best-in class benefits for families.

To be the customer face of RM, ensuring our customers receive great service. Able to diagnose and troubleshoot issues, asking customers relevant questions to…

Strong customer service and interpersonal skills, with the ability to support end-users in a professional and empathetic manner.

To respond to user queries promptly and in a polite and a professional manner. 2 paid volunteering days a year. Familiarity with IT ticketing systems.

4 days ago