2nd Line Support Engineer salaries in Sunbury, SRY

Ideal applicants will have 2-3 years’ experience and demonstrate support and project delivery knowledge to a 2nd line level of the following technologies:

£35,000 - £40,000 a year

Good Communicator – Clearly explaining technical issues and keeping customers informed. Proactive in Nature – Identifying and addressing issues before they…

£44,000 - £50,000 a year

Provide first response to tickets, calls, emails and monitoring events. Ongoing support of user accounts, access and permissions.

Up to £30,000 a year

We are looking for a 2nd Line Support Engineer / Field Engineer to join our Service Desk team and work on-site with one of our customers in Stevenage area.

As a 2nd line engineer you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. What’s this role about?

Setting up new user accounts and resolving access or password issues. Handling support queries by phone and email. No two days are the same.