Service Desk Analyst salaries in Thurrock, ESS

You will triage incoming queries, investigate issues, maintain accurate ticket records, contribute to knowledge base content and work closely with Customer…

£30,000 - £33,000 a year

9 days ago

Support and provide expertise of the evolving Microsoft 365 suite of products, self-learning and self-training new products and services when applicable.

You will take part in maintaining, supporting, and developing the IT services that support the research and teaching in the school.

£34,741 - £38,986 a year

6 days ago

This role serves as the primary escalation point for ESD Analysts and is responsible for driving issue resolution across endpoint, cloud, and core systems.

A user reports they cannot access Outlook, but everything else works. Support user onboarding/offboarding (accounts, devices, access).

£31,000 a year

3 days ago

Answer incoming calls/ emails to the service desk, logging all calls into Jira Service Desk, and assigning them to relevant team.

3 days ago