2nd Line Support Engineer salaries in Towcester, NTH

Effective Communicator: Friendly, confident phone manner and strong written communication skills. Network Troubleshooting: Manage network-related issues,…

£30,000 - £35,000 a year

Logging all support queries as tickets and communicating with clients to keep them updated on the progression of their tickets.

Ensure customers and Bechtle equipment/goods are installed to appropriate standards and industry best practice. Provide 3rd line technical support to customers.

£45,000 - £55,000 a year

11 days ago

Assist with IT asset, software licence and inventory management, ensuring accurate records and compliance. Working knowledge of identity and access concepts…

Handle change request processing for existing customers. As a part of the Software Support Team in the UK, you will be providing 2nd level support to our…

Provide prompt 1st and 2nd line assistance via phone and email to UK customers, ensuring high-quality ticket management and documentation.

10 days ago