Technical Support Engineer salaries in Westoning, BDF

Coordinate change and release activities including impact assessment, RFC creation, CAB support, deployment validation, back-out planning and post-…

Support customers via phone, video and remote-assistance sessions. Highlight recurring issues, potential upgrades or sales opportunities.

£37,500 a year

Logging all support queries as tickets and communicating with clients to keep them updated on the progression of their tickets.

Consult with customers on infrastructure and security best practices. Act as lead technical engineer during major incidents, coordinating response and driving…

£35,000 - £45,000 a year

14 days ago

Diagnosing and resolving a wide range of IT issues for customers remotely. Providing proactive advice on best practice and approaches for our customers.

2 paid volunteer days per year. Strong problem-solving and analytical skills,able to diagnose complex technical issues,prioritise workloads effectively and…