Service Desk Analyst salaries in Worcester, WOR

Full UK driving licence (preferred). Escalate unresolved incidents or service request to 2/3rd line for guidance or senior support for support guidance and…

You’ll play a key role in maintaining high service availability, resolving complex problems, and driving continuous improvement across the IT function.

Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously.

£27,178 a year

Respond to incoming issues, queries, and service requests via email, phone, and ticketing systems. Support hardware provisioning and system setup activities.

£31,000 - £33,000 a year

Logging all calls via ServiceNow and resolving or triaging appropriately. If you have basic IT knowledge with a strong customer service attitude but are…

£16.75 - £17.25 an hour

A full UK driving licence and access to your own vehicle for business travel between sites. ERP systems: 2 years (required). Power BI: 2 years (preferred).

£25,000 - £35,000 a year

12 days ago