It support Work, Jobs in Cannock (with Salaries)

Implementation Service Lead
Voyage Care —Lichfield
- £38,230 a year
- Full-time
- Hybrid work
- Travel
- Agile
- IT
Product Application Support Specialist
Corpay —Meriden
- Full-time
- Analysis skills
- Agile
- Communication skills
- Life insurance
Service Desk Manager
wavenet —Shirley
- Full-time
- Team management
- Travel
- Training & development
Quick apply
13d
Technical Support Engineer
Rexroth —Birmingham
- Full-time
- Computer literacy
- Engineering
- Employee discount
Quick apply
Legal Engineer
Gowling WLG —Birmingham
- Full-time
- Hybrid work
- Computer literacy
- Analysis skills
- Communication skills
- Annual leave
Senior Systems Engineer, User Support
Arch Capital Group Ltd. —Birmingham
- Full-time
- Scripting
- Leadership
- Communication skills
SAP Trainer
Select Engineering —Birmingham
- £39.90 an hour
- Call to connect
- Training & development
Senior Systems Administrator (RevTech) - UK Remote
Everway —Birmingham
- Remote
- Salesforce
- Flexible schedule
Quick apply
11d
OpenShift Support Consultant
Version 1 —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Life insurance
Quick apply
Senior Technical Support Engineer
Rexroth —Birmingham
- Full-time
- Computer literacy
- Engineering
- Mentoring
- Employee discount
Quick apply
FDS Installation Engineer
Cyncly —Ashby-De-La-Zouch
- Full-time
- Travel
Senior Technical Training Advisor
Carrier —Telford
- £34,500 - £69,500 a year
- Full-time
- Computer literacy
- Presentation skills
- Computer skills
- Life insurance
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Impulse Embedded —Newcastle-under-Lyme
Power Academy Trainer for HV and LV Systems
Schneider Electric —Telford
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Training & development
- Annual leave
- Life insurance

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Implementation Service Lead

Voyage Care -
Lichfield

Apply Now

Job details

Full-time
£38,230 a year

Qualifications

Driving Licence
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Change management
Agile
IT
HRIS
Training & development
Communication skills
PRINCE2 Certification

Full job description

Implementation Service Lead

Hybrid role with UK travel
37.5 hours per week

At Voyage Care, we support people to live life their way. Behind every great service is a strong support function and that’s where you come in.

We’re looking for an Implementation Service Lead to help us deliver meaningful, positive change across our services as we introduce a new HR, Payroll and Workforce Management system. This is a rewarding, peoplefocused role where your work will directly support our colleagues who provide care and support every day.

What you’ll be doing

As an Implementation Service Lead, you’ll work closely with services and key stakeholders to make sure they feel supported, listened to and confident throughout the implementation journey.

Reporting to the Implementation Manager and working alongside the wider project team, you’ll be the friendly, visible face of change spending time in services, building relationships, delivering training and helping teams understand what’s changing, why it matters, and how it supports the people we care for.

This is a handson role that involves regular travel across the UK, including overnight stays and some outofhours work to support our 24/7 services.

Your key responsibilities will include:

Supporting services through the design, testing, rollout and adoption of new systems
Acting as the main point of contact for services during implementation and golive
Delivering engaging workshops and training sessions, adapting to different learning styles
Building trusted relationships with operational teams and stakeholders
Supporting data preparation, system access and user profile creation
Identifying risks, challenges and training needs, escalating where needed
Becoming a Subject Matter Expert for the systems and processes being introduced
Working to agreed implementation and project plans to ensure timely delivery
Capturing feedback to support continuous improvement
Liaising with IT and project teams to resolve local issues
Providing onetoone support to colleagues during and after implementation
Supporting multiple implementation projects at the same time when required

You’ll typically spend 35 days onsite at services during implementation periods, offering practical, reassuring support.

Who we’re looking for

We’re looking for someone who is approachable, adaptable and positive, with the confidence to work with a wide range of colleagues and the patience to support people through change.

You’ll need:

A full UK driving licence and the flexibility to travel across the UK
Experience working with multiple stakeholders
Experience supporting new system rollouts, ideally within social care
Strong communication skills and confidence training large groups
Good IT skills, including MS Office (Excel, Visio, etc.)
Excellent organisation, problemsolving and relationshipbuilding skills
The ability to work independently, prioritise effectively and meet deadlines

It’s a bonus if you have:

Experience of largescale digital or system implementations
Project management knowledge (Agile or PRINCE2)
Experience working in health or social care
A degreelevel qualification or equivalent experience

Why work for Voyage Care?

At Voyage Care, we believe that supporting our colleagues is just as important as supporting the people we care for. You’ll be part of a welcoming, collaborative team where your contribution is valued, your development is supported, and your work truly makes a difference.

If you enjoy working with people, thrive in a fastpaced environment, and want to be part of an organisation that lives its values every day, we’d love to hear from you.

Apply Now

Refine Your Search

it support jobs in cannock

Implementation Service Lead

Product Application Support Specialist

Service Desk Manager

Technical Support Engineer

Legal Engineer

Senior Systems Engineer, User Support

SAP Trainer

Senior Systems Administrator (RevTech) - UK Remote

OpenShift Support Consultant

Senior Technical Support Engineer

FDS Installation Engineer

Senior Technical Training Advisor

Why Work With Us

Power Academy Trainer for HV and LV Systems

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