It support Work, Jobs in Cannock (with Salaries)

Helpdesk Co-ordinator
Equans —Stoke-on-Trent
- 8 hour shift
- Data entry
- Communication skills
- Annual leave
- Employee assistance programme
1d
Property Operations Lead - Helpdesk Delivery (Team Leader)
Poundland —Walsall
- Team management
- Organisational skills
- Budgeting
- Free parking
- Employee discount
14d
Implementation Service Lead
Voyage Care —Lichfield
- £38,230 a year
- Full-time
- Hybrid work
- Travel
- Agile
- IT
Product Application Support Specialist
Corpay —Meriden
- Full-time
- Analysis skills
- Agile
- Communication skills
- Life insurance
Service Desk Manager
wavenet —Shirley
- Full-time
- Team management
- Travel
- Training & development
Quick apply
IT Service Desk Manager
Lookers —Stoke-on-Trent
- Continuous improvement
- Training & development
- Leadership
- Annual leave
Quick apply
1d
Technical Support Engineer
Rexroth —Birmingham
- Full-time
- Computer literacy
- Engineering
- Employee discount
Quick apply
Legal Engineer
Gowling WLG —Birmingham
- Full-time
- Hybrid work
- Computer literacy
- Analysis skills
- Communication skills
- Annual leave
Senior Systems Engineer, User Support
Arch Capital Group Ltd. —Birmingham
- Full-time
- Scripting
- Leadership
- Communication skills
SAP Trainer
Select Engineering —Birmingham
- £39.90 an hour
- Call to connect
- Training & development
Senior Systems Administrator (RevTech) - UK Remote
Everway —Birmingham
- Remote
- Salesforce
- Flexible schedule
Quick apply
12d
Regional Technical Support Engineer
Collins Aerospace —Solihull
- Full-time
- Analysis skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
15h
OpenShift Support Consultant
Version 1 —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Life insurance
Quick apply
Senior Technical Support Engineer
Rexroth —Birmingham
- Full-time
- Computer literacy
- Engineering
- Mentoring
- Employee discount
Quick apply
Apprentice Training & Learning Management System Administrator
Smiths Group —Birmingham
- Full-time
- Continuous improvement
- Organisational skills
- SharePoint
Quick apply
23h
FDS Installation Engineer
Cyncly —Ashby-De-La-Zouch
- Full-time
- Travel
Senior Technical Training Advisor
Carrier —Telford
- £34,500 - £69,500 a year
- Full-time
- Computer literacy
- Presentation skills
- Computer skills
- Life insurance
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Schneider Electric —Telford
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- Hybrid work
- Bachelor's degree
- Travel
- Training & development
- Annual leave
- Life insurance

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Helpdesk Co-ordinator

Equans -
Stoke-on-Trent

Apply Now

Job details

Permanent | Full-time
1 day ago

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Employee assistance programme
Employee discount
Referral programme

Qualifications

CAFM software
GCSE
Data entry
Customer support
Communication skills

Full job description

Helpdesk Co-ordinator

Offer ID:

89270

Job:

Support Functions / Admin Support

Contract type:

Permanent

Schedule:

Full-Time

Country:

United Kingdom

EQUANS is looking for a Helpdesk Co-ordinator to join our team on our Home Office contract based in Stoke-on-Trent (ST4) on a permanent basis. This is a full-time role working 40 hours per week, 8 hours per day between the hours of 08:00 & 18:00, Monday to Friday with a 30 minute unpaid break. On offer is a competitive salary and benefits package.

The Customer Service Centre (CSC) in Stoke provides helpdesk and business support services to a wide range of facilities management contracts. You will work closely with the team but be expected to demonstrate the ability to work on your own initiative. The role requires a combination of technical skills, customer service abilities, and operational efficiency.

What will you deliver?

Deliver excellent administration skills, including email and admin.
Respond to, plan and organise the full lifecycle of both reactive and planned maintenance works through to job completion, utilising the CAFM system.
Planning and dispatching of Maintenance works to a number of engineers, sub-contractors and site managers across various locations, ensuring all are completed within contractually defined SLA’s and providing administrative support where appropriate.
Prioritising tasks and managing workload effectively.
Ensuring accuracy in data entry, documentation, and reporting.
Keeping track of service requests, maintaining records, and following established processes.

What can we offer you?

On offer is a competitive salary and benefits package, which includes;

24 days annual leave (+ public holidays)
Life Cover equivalent to 1 times annual salary
Employee discount shopping schemes on major brands and retailers
Gym membership discounts
Cycle to work scheme
Holiday purchase scheme
2 corporate social responsibility days per year
Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
Attractive Employee Referral Rewards Scheme
Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
24/7 Employee Assistance Program and access to mental wellbeing app.

Who are we looking for?

Hold 3 GCSE's at Grade 4/C or above or equivalent
Customer service experience
Knowledge of FM helpdesk operations
Ability to manage workloads effectively
Good written and verbal communication skills
Self-motivated, professional and enthusiastic
Positive team member but with the ability to work on own initiative
Willingness to learn and embrace change
Able to work in a fast-paced environment.

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.

Place:

Workplace : Stoke-on-Trent United Kingdom

Apply Now

Refine Your Search

it support jobs in cannock

Helpdesk Co-ordinator

Property Operations Lead - Helpdesk Delivery (Team Leader)

Implementation Service Lead

Product Application Support Specialist

Service Desk Manager

IT Service Desk Manager

Technical Support Engineer

Legal Engineer

Senior Systems Engineer, User Support

SAP Trainer

Senior Systems Administrator (RevTech) - UK Remote

Regional Technical Support Engineer

OpenShift Support Consultant

Senior Technical Support Engineer

Apprentice Training & Learning Management System Administrator

FDS Installation Engineer

Senior Technical Training Advisor

Why Work With Us

Power Academy Trainer for HV and LV Systems

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