Massage therapist Work, Jobs in Laindon, Ess (with Salaries)

Beauty Therapist
MSK Clinics Group —London
- £13 - £15 an hour
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Deichmann —Chatham
Serving customers at the till - processing sales transactions. Approaching customers, providing helpful and knowledgeable information on our products.
Up to £12.91 an hour

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Beauty Therapist

MSK Clinics Group
London

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Job details

Permanent
£13 - £15 an hour

Benefits

Cycle to work scheme
Company pension
Private medical insurance

Qualifications

Client engagement
Deep tissue massage
NVQ

Full job description

Success Description

The successful Beauty Therapist at Bodytonic Clinic is a master of the client experience. You combine exceptional technical skill in beauty and bodywork with the ability to build long-term trust. Success in this role is defined by a loyal client base that values your expert advice, a pristine treatment environment, and a proactive approach to retail and rebooking that reflects the quality of your care.

Role Outcome

As a Beauty Therapist at Bodytonic Clinic, you will deliver premium, results-driven treatments that prioritise client goals and holistic well-being. You act as a trusted therapist, educating clients on long-term care plans while contributing to a professional and collaborative team. You will thrive in an environment that balances high-level service standards with a clear understanding of the commercial metrics that drive a successful private clinic.

Licence/Certification:

NVQ Level 3 Beauty Therapy (required)

Key Responsibilities

Treatment Excellence

Targeted Care: Deliver high-quality massage or beauty treatments integrated with personalised plans and clear aesthetic or wellness goals.
Client Education: Provide actionable advice on treatment benefits and at-home maintenance to ensure long-term results.
Active Management: Maintain detailed client records, provide tailored aftercare, and ensure ethical rebooking practices.
Continuous Growth: Engage in brand training and internal skill-sharing to stay at the forefront of industry trends.

Team & Performance

Collaboration: Share expertise and use internal cross-referrals to ensure the best client-specialist match.
Commercial Awareness: Understand KPIs (rebooking, retail sales, PAV) as measures of client trust and service consistency.
Clinic Culture: Support daily operations, maintain a pristine environment, and communicate openly with management regarding performance and well-being.

Key Performance Indicators (KPIs)

Treatment Retention: Clients completing their recommended treatment series or maintenance.
Rebooking Rate: Maintaining a healthy diary via value-driven follow-up bookings.
Retail Performance: Achieving targets for home-care product sales and treatment upgrades.
Client Satisfaction: High satisfaction scores and positive 5-star reviews.
Diary Efficiency: Proactive management of gaps and high attendance rates.

Minimum beauty qualification requirements:

Waxing: Including intimate (Hot and Strip).
Facials: Proficiency in advanced skincare (we use Environ and Beauty Lab).
Massage: Competence in Deep Tissue and Aromatherapy massage.

Additional Qualifications (Beneficial)

Pregnancy Massage
Reflexology
Indian Head Massage
Hot Stone Massage
Manual Lymph Drainage
IPL or Laser

Company Benefits and Perks

Health & Wellbeing: Private Health Insurance (including Dental, Optical, and Mental Health provisions).
Professional Support: Professional registration and professional insurance coverage.
Financial: Company pension scheme and 28 days holiday.
Perks: Free treatments, discounted products, and family treatment discounts.
Lifestyle: Cycle to work scheme.

Company Overview

Our mission is to empower and develop the next generation of practitioners. We aim to do this by placing our customers and patients at the heart of everything we do. We hope to take our team on a journey of discovery taking them from good to great practitioners.

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