Cloud engineer Work, Jobs in Ampthill, Bdf (with Salaries)

First Line IT Support Engineer
GT Stewart Limited —St Albans
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
6d
Platform Lead
easyJet —Luton Airport
- Full-time
- Hybrid work
- Agile
- Employee discount
Lead Software Engineer – Departure & Compliance
easyJet —Luton Airport
- Full-time
- Hybrid work
- Mentoring
- AI
- Employee discount
6d
Senior Backend Engineer (Node.js) - London
Tesco UK —Welwyn Garden City
- Full-time
- Software troubleshooting
- Mentoring
- Agile
- Employee assistance programme
Senior Software Java Engineer - Customer API
Tesco UK —Welwyn Garden City
- Full-time
- Azure
- English
- Mentoring
- Employee assistance programme
Microsoft Instructor
BPP Holdings —Wyboston
- Overtime
- Remote
- Teaching
- Annual leave
Platform Chapter Lead
easyJet —Luton Airport
- Full-time
- Hybrid work
- Team management
- Communication skills
- Employee discount
Senior Data and AI Engineer
Renewable Energy Systems Limited —Kings Langley
- Full-time
- Azure
- Computer Science
- Engineering
Systems Engineering Manager – Communication, WorkPlace Engineering
Tesco UK —Welwyn Garden City
- Full-time
- Employee assistance programme
7d
Senior Analytics Engineer - Cyber Data Platform
Tesco UK —Welwyn Garden City
- Full-time
- Mentoring
- Recruiting
- AI
- Employee assistance programme
7d
Principal Enterprise Data Architect
Roche —Welwyn
- Mentoring
Software Development Engineer III - Customer Fulfilment
Tesco UK —Welwyn Garden City
- Full-time
- Azure
- Mentoring
- APIs
- Employee assistance programme
Tech Lead (Poland)
RemoteStar —Cambourne
- Full-time
- Hybrid work
- Team management
- Mentoring
- Agile
Senior Data Engineer – Data Integration & Microsoft Fabric
RSM UK —Milton Keynes
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Communication skills
8d
C# .NET Software Engineer (x2)
Asahi Glassplant UK Ltd —Royston
- Full-time
- Hybrid work
- Azure
- C++
- Mentoring
- Employee assistance programme
Quick apply
Senior Software Java Engineer - Customer Fulfilment
Tesco UK —Welwyn Garden City
- Full-time
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Senior Technical Oracle Fusion Project Manager - 15 Month FTC
GXO Logistics —Northampton
- Up to £90,000 a year
- Annual leave
- Employee assistance programme
Senior Project Manager
Cognite - AI for Industry —London Colney
- Remote
- Computer Science
- PMP
- Engineering
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Senior Cloud Network Engineer
Bright Horizons —Northampton
- From £55,000 a year
- Full-time
- Azure
- Scripting
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First Line IT Support Engineer

GT Stewart Limited
St Albans

Quick apply

Job details

Permanent
£24,000 - £26,000 a year
6 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Technical troubleshooting
Desktop support
TCP
Driving Licence
Customer service
Incident queue management
User account provisioning
Ticket management
Microsoft Office Suite
Network infrastructure
User account management
Computer hardware
Technical support incident logging
Mobile device management
SharePoint
Technical writing
IP networking
Application support
Citrix
Communication skills
Active Directory
Intune
Mobile devices
Identity & access management

Full job description

Job Description

Job Title

First Line IT Support Engineer

Location

St Albans (with travel to other GT Stewart offices as required)

Salary

£24,000 - £26,000 per annum (depending on experience)

Hours

Full-time, 37.5 hours per week

Reporting to

Head of IT

About GT Stewart

GT Stewart Solicitors is a leading Legal 500 law firm with offices across England, providing specialist legal advice in Criminal Defence, Family, Court of Protection, Housing and Civil Litigation.

As our business continues to grow, we are looking for an enthusiastic and customer-focused First Line IT Support Engineer to join our IT team. This is an excellent opportunity for someone looking to develop their career within a supportive and forward-thinking legal practice.

The successful candidate will provide first-line technical support to colleagues across the firm, assisting with hardware, software and Microsoft 365 issues, whilst gaining exposure to a wide range of technologies and IT projects.

Why Join GT Stewart?

We believe our people are our greatest asset, and our IT team plays a vital role in ensuring our colleagues can deliver an exceptional service to our clients.

In return, we offer:

Salary of £24,000 - £26,000 depending on experience.
Hybrid working following successful completion of probation (subject to business requirements).
Opportunities to develop your technical skills across Microsoft 365, Azure, Active Directory, Citrix and networking technologies.
Involvement in exciting IT projects, office expansions and technology rollouts.
Ongoing training and career development with opportunities to progress within the IT team.
A supportive and collaborative working environment where your ideas are valued.

Key Responsibilities

IT Support

Provide first-line technical support to colleagues across the firm via telephone, email, remote support and in person.
Log, prioritise and resolve IT support requests through the helpdesk system.
Troubleshoot hardware, software, printer, mobile device and peripheral issues.
Escalate more complex technical issues where appropriate.

User Administration

Assist with creating and managing user accounts within Microsoft 365 and Active Directory.
Reset passwords and maintain user permissions.
Support mailbox administration and user onboarding/offboarding.

Hardware & Software

Prepare, configure and deploy laptops, desktops, monitors, mobile phones and other IT equipment.
Install and configure approved software applications.
Maintain IT equipment inventory and asset records.
Assist with hardware replacements and office moves.

Infrastructure Support

Assist the wider IT team with routine maintenance of servers, cloud services and network infrastructure.
Support Microsoft 365 services including Outlook, Teams, SharePoint and OneDrive.
Assist with software updates and security patching.
Help maintain remote access solutions including VPN and Citrix.

Projects

Support IT projects including hardware refreshes, software deployments and office relocations.
Assist with testing and implementing new technologies.
Liaise with third-party suppliers where required.

Documentation & Security

Keep accurate records within the IT helpdesk system.
Produce user guides and technical documentation where appropriate.
Follow all IT security policies and report any security concerns promptly.
Promote good cyber security practices across the firm.

Travel

Travel to GT Stewart offices across England to provide onsite support and assist with IT installations and maintenance when required.

Person Specification

Essential

Previous experience within an IT support or service desk environment.
Good knowledge of Microsoft Windows 10 and Windows 11.
Experience supporting Microsoft Office and Microsoft 365 applications.
Experience configuring laptops, desktops and printers.
Basic understanding of Active Directory.
Basic networking knowledge including TCP/IP, DNS, DHCP and VPN.
Excellent customer service and communication skills.
Strong problem-solving ability with excellent attention to detail.
Ability to prioritise workload and work independently.
Full UK driving licence and willingness to travel.

Desirable

Experience supporting Microsoft Entra ID (Azure AD).
Exposure to Microsoft Intune or Mobile Device Management.
Experience supporting Citrix environments.
Experience supporting cloud-based telephony systems.
Knowledge of legal case management systems such as Partner for Windows.
Microsoft, CompTIA or ITIL certifications.

Benefits

Competitive salary.
Hybrid working.
Ongoing professional development.
Career progression opportunities.
Employee Assistance Programme.
Company pension.
Annual leave entitlement plus bank holidays.
Friendly and supportive working environment.

Company Overview

Please visit https://gtstewart.co.uk/ for more information

Quick apply

Refine Your Search

cloud engineer jobs in ampthill, bdf

First Line IT Support Engineer

Platform Lead

Lead Software Engineer – Departure & Compliance

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Senior Software Java Engineer - Customer API

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Systems Engineering Manager – Communication, WorkPlace Engineering

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Principal Enterprise Data Architect

Software Development Engineer III - Customer Fulfilment

Tech Lead (Poland)

Senior Data Engineer – Data Integration & Microsoft Fabric

C# .NET Software Engineer (x2)

Senior Software Java Engineer - Customer Fulfilment

Senior Technical Oracle Fusion Project Manager - 15 Month FTC

Senior Project Manager

Senior Cloud Network Engineer

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