Technical support Work, Jobs in Biggleswade, Bdf (with Salaries)

Applications Engineer.
Innova Systems UK —Histon
- Microsoft Word
- Travel
- Organisational skills
Workshop Engineer
Air IT —Milton Keynes
- Full-time
- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
Apprentice Information and Communication Technician
Routeco —Milton Keynes
- Full-time
- Communication skills
- Annual leave
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2d
Senior IT Support Engineer - On-site Services
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- Full-time
- English
- Continuous improvement
- In-person
Microsoft Instructor
BPP Holdings —Wyboston
- Overtime
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GenetiQ —Hemel Hempstead
- Full-time
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- Databases
- Annual leave
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Security Learning Engagement Partner
Tesco UK —Welwyn Garden City
- Full-time
- Training & development
- Communication skills
- Employee assistance programme
1d

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Applications Engineer.

Innova Systems UK
Histon

Apply Now

Job details

Qualifications

Microsoft Word
Technical troubleshooting
Sales support
Client engagement
Pro/ENGINEER
Microsoft Office Suite
Organisational skills
SolidWorks
Product demos
Live product demonstrations
Customer support
Customer interaction
Product demonstrations
Autodesk Inventor
Creo
Help desk

Full job description

The role of the Applications Engineer is to use their expert knowledge on SOLIDWORKS 3D CAD software to deliver an all-encompassing solution to customers which can involve a variety of tasks including providing instant solutions to client issues by acting as a front line helpdesk resource, creating and delivering engaging training content, creating and delivering bespoke pre-sales demonstrations and being an expert consultant ensuring the best package is offered.

The Applications Engineer sits in the operational side of the business as part of the SOLIDWORKS technical support team following the sales process and are trusted to make the right decision for the customers, as their expert consultant.

Duties and responsibilities:

Building rapport and relationships with a broad range of customers who use SOLIDWORKS to design their products
Delivering SOLIDWORKS training to our customers to ensure that they are equipped with the skills and knowledge to get the best from the product
Responding to customers’ needs, resolving technical problems using SOLIDWORKS in an effective and efficient manner
Working closely with the sales team to understand customer requirements
Using a consultative approach when liaising with customers to identify suitability for other products or services and ensure the best service is always provided
Progression into product demonstrations of SOLIDWORKS to prospective customers

Experience and Skills / Attributes Required:

Engineering or design experience gained in a design environment
Knowledge of a 3D CAD system, ideally SOLIDWORKS but other systems may be useful (Pro/ENGINEER or Inventor)
Graduate or HNC qualified in relevant field
Excellent presentation skills and confident communication style that can easily adapt to different stakeholders
Professional manner and confident in customer facing role
Excellent planning and organisational skills and ability to multitask competing demands at one time
Ability to identify customer needs and provide suitable business solutions
Excellent Computer and MS Office Skills (Word, Excel, Outlook)
Willingness to be flexible and to travel as required
A creative problem solver and team player

How to apply:

Please send your C.V. and covering letter to [email protected]

Apply Now

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technical support jobs in biggleswade, bdf

Applications Engineer.

Workshop Engineer

Apprentice Information and Communication Technician

Senior IT Support Engineer - On-site Services

Microsoft Instructor

Application Support Consultant

Security Learning Engagement Partner

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