Performance analyst Work, Jobs in Oadby, Lec (with Salaries)

Consumer Research Manager
Dunelm —Leicester
- Communication skills
- Analytics
Contract Manager
Yunex Traffic —Leicester
- Full-time
- Customer service
- Continuous improvement
- Contracts
Senior DevOps Engineer
NEXT —Leicester
- £66,600 - £73,800 a year
- Full-time
- DevOps
- Analysis skills
- Continuous improvement
- Free parking
- Employee discount
System Analyst/ Developer
AGCO —Stoneleigh
- Hybrid work
- Software troubleshooting
- Analysis skills
- Project management
- Annual leave
- Employee assistance programme
Senior Test Analyst / Test Lead
Scrumconnect Consulting —Coventry
- £300 - £325 a day
- Mentoring
- Agile
- Communication skills
Senior Customer Service Advisor
Barclays —Coventry
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
Senior Finance Analyst - Retail
Boots —Nottingham
- Full-time
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
3d
Analytics Director
Dunelm —Leicester
10d
Senior Finance Business Partner - Overheads
Commify —Nottingham
- £75,000 - £85,000 a year
- Annual leave
Quick apply
Senior Data Engineer – Data Integration & Microsoft Fabric
RSM UK —Nottingham
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Communication skills
10d
Chemistry Organics Technical Manager
ALS —Coventry
- Part-time
- Analysis skills
- Continuous improvement
- No degree
- Annual leave
- Employee discount
9d
Senior Software Engineer
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Java
- C++
- Mentoring

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Customer Service Advisor
Solihull Metropolitan Borough Council —Solihull
Digitally confident, able to use systems and databases while engaging with customers. Exclusive employee benefits: staff discounts, subsidised travel passes,…
£26,824 - £29,540 a year
3d
Student Recruitment / Admissions
EduCruit —Leicester
An expanding college requires one additional team members to work in our Student Recruitment / Student Admissions area. These functions are separate but…
£23,000 - £24,000 a year
Quick apply

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Consumer Research Manager

Dunelm -
Leicester

Apply Now

Job details

Permanent

Qualifications

Business intelligence
Stakeholder collaboration
Stakeholder liaison
Market research
Market analysis and research experience
Communication skills
Analytics

Full job description

Overview

Home. There’s no place like it.

And there’s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that’s what we do. We’re the UK's number one choice for homewares because we make home life lovelier for our customers. And the caring and supportive culture we've created makes this a place you'll feel right at home too.

We are the UK’s Number One homewares retailer offering c100,000 products building a consumer-focused total retail business that delights customers through our multichannel operation.

We are ambitious in our plans to drive further expansion of the business to more customers, shopping more frequently, with more choice, enhanced digital and physical services, and new capabilities to innovate and operate at pace in a fast-changing landscape. In developing the business for the long-term benefit of our customers, we are investing in our supply chain, stores and technology to improve the customer proposition as we move forward.

Are you looking to play a lead role in the Insight & Analytics transformation journey of a successful and fast-growing omnichannel retailer? It’s an exciting time at Dunelm, the UK’s biggest homewares brand, as we continue on our mission to be customer obsessed, this is an important role helping to bring our customer to life for our stakeholders, make sure they’re represented in business decisions by putting the customer at the heart of everything we do.

What you'll be doing

- Lead & manage research projects independently, including identifying, briefing and managing external agencies to provide relevant and actionable consumer and market insight to teams across Dunelm
- Manage our new Brand Tracker, ensuring key campaigns, category performance and master brand performance are tracked and insights communicated to the relevant stakeholders
- Ensure our customer segments are represented across all relevant projects, providing clarity on target customer segments and actionable insights to guide our strategy
- Partner with all areas of the business to define research objectives to support strategic plans, providing expertise on methodologies to obtain the insights required to drive business strategy
- Ensure best practice is followed and that we are using innovative research techniques to drive unbiased, actionable customer insights
- Owning and managing the business wide bi-weekly consumer insight pack
- Management of various research tools including quick polls & survey platforms etc including dissemination of results
- Assist the Team Lead in setting up & management of a new customer panel & customer closeness programme
- Support Team Lead & designated analyst with CSAT programme management

What we'll look for in you

- You have extensive experience working in customer research, with an in-depth knowledge of different research techniques and experience of conducting primary research & managing 3rd party agencies
- Strong experience of tracking studies – in addition to managing the day-to-day you can demonstrate utilising tracking data to support business decisions and the ability to blend tracking insight with other data sources (i.e. customer data / ad hoc research projects)
- A proficient and capable storyteller, able to combine data and customer research to present a comprehensive view of customer behaviour and preferences, presenting outputs in an engaging and impactful way
- Comfortable simultaneously managing multiple projects, agencies, and stakeholder groups
- Collaborative, creative, curious and customer focussed, with a passion for making an impact
- Proactive and enthusiastic about leading, owning and continuing to build a valuable and high profile area of the business
- Strong communication and interpersonal skills, with the confidence and ability to manage stakeholders at all levels

Apply Now

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performance analyst jobs in oadby, lec

Consumer Research Manager

Contract Manager

Senior DevOps Engineer

System Analyst/ Developer

Senior Test Analyst / Test Lead

Senior Customer Service Advisor

Senior Finance Analyst - Retail

Analytics Director

Senior Finance Business Partner - Overheads

Senior Data Engineer – Data Integration & Microsoft Fabric

Chemistry Organics Technical Manager

Senior Software Engineer

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