Customer support & client services managers Work, Jobs in Meadows, Ntt (with Salaries)

Customer Service Manager
IWG —Nottingham
- Up to £40,000 a year
- Customer service
- Team management
- Guest services
8d
Global Senior Manager, Customer Happiness (1 year contract)
DECIEM —Nottingham
- Hybrid work
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Sales and Customer Services Team Leader
Cover My Insurance —Grantham
- £32,000 - £35,000 a year
- Full-time
- CRM software
- Training & development
- Leadership
- Free parking
- Employee discount
Quick apply
6d
Customer Service Manager
International Workplace Group plc —Nottingham
- Up to £40,000 a year
- Full-time
- Customer service
- Team management
- In-person
8d
Client Operations Lead - Nottingham
NCR —Nottingham
- Full-time
- Customer service
- Team management
- Budgeting
Customer and Sales Support Team Leader
The Keystone Group UK —Swadlincote
- Full-time
- CRM software
- Supervising experience
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
4d
Customer Care and Planning Manager
Effective Energy Group —Leicester
- Continuous improvement
- Team management
- Leadership
Quick apply
Group Customer Resolution and Information Rights Manager
Lithia UK —Nottingham
- Presentation skills
- Continuous improvement
- Team management
- Annual leave
- Employee discount
Quick apply
CX Performance Analyst
Boots —Nottingham
- Weekend availability
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
Customer Service Manager
First Fence —Swadlincote
- £35,000 - £37,000 a year
- Full-time
- CRM software
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
Quick apply
Team Leader
Reed In Partnership —Derby
- £33,750 - £41,000 a year
- Full-time
- Continuous improvement
- Training & development
- Annual leave
- Flexible schedule
Customer Experience Manager
Ellis Mather Group Limited —Tuxford
- £30,000 a year
- Full-time
- Hybrid work
- Annual leave
- Referral programme
Quick apply
Remedial Team Manager
Rehlko —Heanor
- Up to £55,000 a year
- Full-time
- Team management
- Organisational skills
- Leadership
- Employee assistance programme
6d
Planning and Dispatch Manager
Getinge Ltd. —Derby
- Hybrid work
- Microsoft Word
- Salesforce
- Continuous improvement
5d
Customer Service Manager - Furniture and Lighting
Soane Britain —Thurmaston
- Full-time
- Continuous improvement
- Training & development
- Leadership
Sales Lead - Outbound Contact Centre
The Economist Group —Derby
- Hybrid work
- Communication skills
- Employee assistance programme
Quick apply
Patient Services Team Leader
Personal Homecare Pharmacy —Leicester
- Up to £35,000 a year
- Full-time
- Microsoft Office
- Supervising experience
- Continuous improvement
Quick apply
Contact Centre Leader - Complaints
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
- Annual leave
4d
Contact Centre Leader - Home
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Customer service
- Annual leave
4d
Head of Client Engagement - Debt Recovery
Flint Bishop —Derby
- Full-time
- Business development
- Leadership
- Employee discount
Quick apply

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Customer Service Manager

IWG -
Nottingham

Apply Now

Job details

Up to £40,000 a year
8 days ago

Qualifications

Customer service
Upselling
Team management
Guest services

Full job description

Customer Services Manager
(Total Compensation including bonus, commission & benefits: Up to £40,000)

This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre’s performance. We’ll give you the autonomy and resource to manage your centre as though it’s your own business. You will have a wide range of responsibilities including:
Being responsible for managing anything and everything on site.
Rising to every challenge and solving problems.
Giving tours to prospective customers.
Upselling to existing customers.
Above all, looking after our customers so well that each becomes a brand ambassador – for you, your team and IWG.

What we can do for you

You’re reading the right advert if you’re looking for:
a fun, challenging and rewarding career.
great induction training and excellent ongoing learning and development.
fantastic promotion prospects.
generous, achievable incentives and sociable hours.
access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.

About you
Ideally, you’ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your customer service and commercial skills, what matters most is that you’ve got the right mindset: passion, drive, ownership and resilience.
Passion: looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day.
Drive: your own and your team’s collective drive for success means you’ll only relax once you’ve delivered the results you’re looking for.
Resilience: a relentless focus on business priorities, regardless of any obstacles placed in front of you.
Above all, you’ll be key to ensuring all our customers only ever receive a truly world-class service.
And your sense of ownership means you’ll continuously ensure the quality of service and the workspace are as good as they possibly can be.

About IWG
With almost 4,000 tech-enabled, sustainable and inspiring centres across the world, we’re already four times the scale of our nearest competitor – and we’re continuing to grow.
With 80% of the Fortune 500 already among our customers, and plans to expand to 30,000+ centres over the next decade, we’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.
We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.
We’re also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral.
So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.

Apply Now

Refine Your Search

customer support & client services managers jobs in meadows, ntt

Customer Service Manager

Global Senior Manager, Customer Happiness (1 year contract)

Sales and Customer Services Team Leader

Customer Service Manager

Client Operations Lead - Nottingham

Customer and Sales Support Team Leader

Customer Care and Planning Manager

Group Customer Resolution and Information Rights Manager

CX Performance Analyst

Customer Service Manager

Team Leader

Customer Experience Manager

Remedial Team Manager

Planning and Dispatch Manager

Customer Service Manager - Furniture and Lighting

Sales Lead - Outbound Contact Centre

Patient Services Team Leader

Contact Centre Leader - Complaints

Contact Centre Leader - Home

Head of Client Engagement - Debt Recovery

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