Cloud engineer Work, Jobs in Benfleet, Ess (with Salaries)

2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Computer networking
- SharePoint
- Training & development
Field Service Engineer
Zenzero Solutions —Basildon
- In-person
- Flexible schedule
14d
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
12d
Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)
Arc —Basildon
- SQL
- Travel
- Computer networking
4d
JOB TITLE - LOCATION
Arc —Basildon
- £24,000 - £28,000 a year
- Azure
- Windows
- Computer networking
11h
PSE - Senior Network Engineer (North Kent/Chelmsford)
Essex Police and Kent Police —Chelmsford
- From £41,856 a year
- Weekend availability
4h
DevSecOps Engineer - London, UK
Photon —London
- Computer Science
- Bachelor's degree
- Communication skills
Security Control Engineer - London
Photon —London
- Machine learning
- Scripting
- AI
Platform Engineer - UK
Photon —London
- Computer Science
- Engineering
- AWS
IT Implementation Specialist - Manufacturing
Leonardo UK Ltd —Basildon
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Azure
- Communication skills
- Flexible schedule
- Referral programme
Network Engineer
Financial Ombudsman Service —London
- £58,075 - £75,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- In-person
- Annual leave
iOS Engineer - Swift - London
Photon —London
- Hybrid work
- Software troubleshooting
- Continuous improvement
- APIs
AI Engineer Apprentice
QA Apprenticeships —Brentwood
- £18,000 - £23,000 a year
- Full-time
- Software troubleshooting
- AWS
- AI
- Paid training
QA Engineer - GCP, Long term Solution - Cloud Identity , London
Photon —London
- Analysis skills
- Scripting
- Agile
DevOps Engineer
Eurobase —Chelmsford
- Full-time
- Databases
- AWS
- Analysis skills
Quick apply
4d
GCP Architect - London, UK
Photon —London
- Computer Science
- Bachelor's degree
- Machine learning
Program Manager - GCP - Cloud Implementation, Rego Policies - London, UK
Photon —London
- Azure
- Computer Science
- PMP
Azure DevOps / Infrastructure Engineer
QuantumLoopAI —London
- Full-time
- Remote
- Azure
- DevOps
- Leadership
Quick apply
1st Line Service Desk Analyst
Goaco —Dartford
- Full-time
- Travel
- In-person
- Communication skills
10h
Software Engineer
The Peninsular and Oriental Steam Navigation Company —Stanford-le-Hope
- Databases
- Communication skills
Quick apply

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2nd Line Helpdesk Engineer - Basildon or Yateley Office

Arc -
Basildon

Apply Now

Job details

£28,000 - £38,000 a year

Qualifications

Microsoft Windows Server
Technical troubleshooting
Mentoring junior staff
Ticket management
Firewall
Ticket management systems
Computer networking
SharePoint
Customer support
VMWare
Training & development
Intune
Help desk

Full job description

bout Arc:
Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Role Overview:
We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st Line Helpdesk team. This role involves offering support via phone, email, and a ticket management system. Additionally, you'll be responsible for updating our internal knowledge base with resolutions for recurring issues.

Key Responsibilities:

Provide remote IT support to customers, resolving complex technical issues.
Address and troubleshoot issues escalated from the 1st Line Helpdesk team.
Update and maintain our IT customer documentation and internal knowledge base.
Offer support and training to junior engineers to enhance team skills.
Occasionally visit customer sites to resolve recurring or complex technical issues.

Required Skills & Experience:

Proficiency in Microsoft server and desktop operating systems.
Experience with Microsoft O365, SharePoint, Intune, Active Directory, and Teams Voice.
Knowledge of VMware and/or Microsoft Hyper-V.
Basic networking skills, including knowledge of switches and firewalls.
Previous experience with Autotask, Datto RMM, and IT Glue is a plus.

Personal Attributes:

Flexible and adaptable, remaining calm under pressure.
Eagerness to learn and improve skills.
Honest, dependable, and trustworthy.
Well-presented and a strong team player.
Customer-focused with excellent service skills.

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

Apply Now

Refine Your Search

cloud engineer jobs in benfleet, ess

2nd Line Helpdesk Engineer - Basildon or Yateley Office

Field Service Engineer

IT Support Engineer (1st to 2nd Line Progression)

Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)

JOB TITLE - LOCATION

PSE - Senior Network Engineer (North Kent/Chelmsford)

DevSecOps Engineer - London, UK

Security Control Engineer - London

Platform Engineer - UK

IT Implementation Specialist - Manufacturing

Network Engineer

iOS Engineer - Swift - London

AI Engineer Apprentice

QA Engineer - GCP, Long term Solution - Cloud Identity , London

DevOps Engineer

GCP Architect - London, UK

Program Manager - GCP - Cloud Implementation, Rego Policies - London, UK

Azure DevOps / Infrastructure Engineer

1st Line Service Desk Analyst

Software Engineer

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