Control room operator Work, Jobs in Wapping, Gtl (with Salaries)

Control Room Operator
Mitie —London
- £16.58 an hour
- 12 hour shift
- Analysis skills
- Communication skills
- Analytics
7d
Radio Control Room Operator
APCOA PARKING (UK) LTD —London
- £15.17 an hour
- Customer service
- Communication skills
Quick apply
CCTV Operator
Merton Council —Merton
- £35,520 - £37,134 a year
- Weekend availability
- Communication skills
13h
CCTV Operator
Wilson James —London
- £17 an hour
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
8d
CCTV Operator (Fixed Term)
CLV Solutions Ltd —London
- £14 - £15 an hour
- Temporary
- In-person
Quick apply
15h
Live Customer Operations Room Operator
c2c Railway —Upminster
- 8 hour shift
- Writing skills
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
ROC Operations Manager
National Highways —Godstone
- £51,080 - £61,050 a year
- Full-time
- Continuous improvement
- Team management
- Travel
10d
Security Officer in Security Operations, London Sites -Threadneedle Street and Moorgate (9 month FTCs )
Bank of England —London
- £28,640 a year
- Weekend availability
- First Aid Certification
- Communication skills
- Annual leave
1d
Whatever Whenever Agent / Operator
Marriott International, Inc —London
- Full-time
- Hotel
- Front desk
- Employee discount
9d
Warehouse Operative
Broadwick —London
- £14.80 an hour
- Temporary
- Computer literacy
- Organisational skills
- Warehouse experience
Quick apply
Head of Operations
Gigaton —London
- £70,000 - £85,000 a year
- Full-time
- Hybrid work
- Team management
- Training & development
- AI
Quick apply
2d
Global Banking & Markets, Commodities, Base Metal, Precious Metal or Oil Logistics, Associate, London
Goldman Sachs —London
- Full-time
- Analysis skills
- Presentation skills
- Organisational skills
- Employee assistance programme
Shift Technician
JLL —London
- 12 hour shift
- Computer literacy
- Computer skills
- Communication skills
1d
Security - Security Supervisor
BidvestNoonan —London
- £16.47 an hour
- Weekend availability
- First Aid Certification
- In-person
- Training & development
Quick apply
2d
IT Support Specialist (UK)
CHAOS Industries —London
- Full-time
- Computer Science
- Bachelor's degree
- In-person
- Relocation assistance
Quick apply
Reception Supervisor
Mandarin Oriental Hyde Park —London
- 12 hour shift
- Hotel
- Travel
- Front desk
- Health & wellbeing programme
- Employee assistance programme
Reception Supervisor
Mandarin Oriental Hotel Group —London
- Weekend availability
- Hotel
- Travel
- Front desk
- Health & wellbeing programme
- Employee assistance programme
Human Factors & Ergonomics Engineer (Control Systems)
Expleo —London
- Analysis skills
- Psychology
- Communication skills
Front Desk Supervisor, The Savoy Hotel
FAIRMONT —London
- £40,956 a year
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7d
Privacy Manager (Advisory)
Betway Group —North London
- Organisational skills
- Training & development
- Employee assistance programme
- Employee discount

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Control Room Operator

Mitie -
London

Apply Now

Job details

Permanent
£16.58 an hour
7 days ago

Qualifications

Stakeholder liaison
CCTV
Incident identification
Incident documentation
Incident reporting preparation
Microsoft Office Suite
Access control monitoring
Remote video monitoring
Information security
Analysis skills
Incident response
IT permissions management
Operational security implementation
Risk management
CCTV monitoring
SIA
Security
Incident log maintenance
Communication skills
Analytics

Full job description

Control Room Operator (Regional Security Control Centre)
Location: Canary Wharf, London
Pay Rate: £16.58 per hour
Hours: 12-hour shifts (07:00-19:00 / 19:00-07:00)
Shift Pattern: 4 on, 4 off (days, nights, weekends and bank holidays)
Job Overview
We are seeking an experienced and highly professional Control Room Operator to join our Security Operations Team based at Canary Wharf, London.
Working within the Regional Control Centre (RRCC), you will play a critical role in protecting the client's people, assets, operations, and reputation. The RRCC serves as a central intelligence and security hub, supporting a UK-wide estate and global travel risk management function.
As a Control Room Operator, you will be responsible for CCTV surveillance, security monitoring, incident management, emergency response coordination, intelligence gathering, and security escalation. You will act as a key point of contact for security incidents, liaising closely with on-site security teams, stakeholders, external agencies, and a dedicated threat monitoring and intelligence service.
This role requires excellent situational awareness, strong analytical skills, and the ability to remain calm and make informed decisions in a fast-paced environment.
What We're Looking For
Essential Requirements
Minimum 3 years active experience working within a Security Control Room or security regional Operations Centre environment.
Valid SIA Door Supervisor Licence and SIA CCTV Licence.
Valid Emergency First Aid at Work (EFAW) or First Aid at Work (FAW) certification.
Strong experience operating CCTV and video analytics systems.
Strong experience managing access control systems.
Excellent observation skills and situational awareness.
Strong incident management and report-writing experience.
Excellent communication and stakeholder engagement skills.
Strong IT skills, including Microsoft Office applications.
Ability to remain calm and make sound decisions under pressure.
Ability to work independently and as part of a team.
Willingness to undertake additional training and development.
Successful completion of DBS and media screening checks.
Key Responsibilities
CCTV Monitoring & Surveillance
Monitor and operate advanced CCTV and video analytics systems.
Conduct proactive surveillance of key locations across the client's estate.
Identify suspicious activity and potential security threats in real time.
Threat Detection & Incident Management
Monitor emerging risks, threats, and incidents through multiple intelligence sources.
Assess security incidents and coordinate appropriate responses.
Escalate incidents in accordance with established procedures and security protocols.
Support emergency response activities and business continuity arrangements.
Access Control & Security Systems
Manage and monitor access control systems and alarm platforms.
Administer access permissions, access groups, and recertification activities.
Ensure alarms and security events are responded to promptly and effectively.
Communication & Coordination
Act as the first point of contact for security-related escalations.
Communicate effectively with security officers, workplace teams, travel risk teams, and stakeholders.
Support information sharing and intelligence reporting across the wider security network.
Compliance & Reporting
Maintain accurate incident logs and records within security management systems.
Produce detailed incident reports and intelligence summaries.
Support audits, compliance reviews, and monthly system testing requirements.
Ensure all activities are completed in accordance with company policies, Assignment Instructions (AIs), and Standard Operating Procedures (SOPs).
Emergency Response
Assist during emergency situations and critical incidents.
Coordinate with emergency services and relevant stakeholders.
Support decision-making by providing accurate and timely information to the Control Room Commander.

Desirable Skills & Experience
Experience in intelligence gathering, threat monitoring, and risk assessment.
Knowledge of travel risk management processes.
Understanding of the Disruptive Effects Framework and security risk mitigation strategies.
Experience supporting large corporate or multi-site security operations.
Knowledge of security management systems and data analysis tools.
Familiarity with AI-enabled monitoring technologies and advanced security platforms.

Person Specification

The ideal candidate will demonstrate:
Exceptional attention to detail.
Strong analytical and problem-solving abilities.
Professionalism, integrity, and reliability.
Excellent verbal and written communication skills.
Confidence engaging with stakeholders at all levels.
The ability to effectively manage competing priorities.
A proactive approach to learning and continuous improvement.
High levels of commitment to customer service and operational excellence.

Health & Safety Responsibilities
Follow all company and client health and safety policies and procedures.
Report hazards, unsafe conditions, and equipment defects promptly.
Use all work equipment and PPE correctly and in accordance with training.
Report any training requirements or health and safety concerns to your Line Manager.
Support a safe working environment for colleagues, visitors, and contractors.

Information Security Responsibilities
Comply with all Mitie Information Security policies and procedures.
Maintain confidentiality of client and company information.
Identify and report information security risks.
Report all actual or suspected information security incidents promptly.
Ensure sensitive data is handled appropriately and securely at all times.
What We Offer
Competitive pay of £16.58 per hour.
Opportunity to work in a flagship corporate security environment at Canary Wharf.
Ongoing training and professional development.
Exposure to advanced security technologies and intelligence-led operations.
Career progression opportunities within a leading security organisation.
Supportive and professional team environment.
If you are an experienced Control Room professional with a passion for security operations, intelligence-led decision-making, and delivering exceptional service, we would like to hear from you.

Apply Now

Refine Your Search

control room operator jobs in wapping, gtl

Control Room Operator

Radio Control Room Operator

CCTV Operator

CCTV Operator

CCTV Operator (Fixed Term)

Live Customer Operations Room Operator

ROC Operations Manager

Security Officer in Security Operations, London Sites -Threadneedle Street and Moorgate (9 month FTCs )

Whatever Whenever Agent / Operator

Warehouse Operative

Head of Operations

Global Banking & Markets, Commodities, Base Metal, Precious Metal or Oil Logistics, Associate, London

Shift Technician

Security - Security Supervisor

IT Support Specialist (UK)

Reception Supervisor

Reception Supervisor

Human Factors & Ergonomics Engineer (Control Systems)

Front Desk Supervisor, The Savoy Hotel

Privacy Manager (Advisory)

I want to receive the latest job alerts for control room operator in wapping, gtl

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