Service desk analyst Work, Jobs in Valence (with Salaries)

Service Desk Analyst - Apprentice
T-Tech —London
- Customer service
- Mentoring
- IT
Quick apply
Support Analyst
Palantir —London
- Weekend availability
- Remote
Quick apply
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
8d
Support Analyst
dunnhumby —London
- Travel
- Organisational skills
- Time management
- Flexible schedule
Quick apply
1d
End User Support Analyst
Element Materials Technology —London
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
1d
Service Desk Analyst
Tony Blair Institute for Global Change —London
- Full-time
- Azure
- Customer service
- Windows
ICT Support Analyst
Hill Group UK —Waltham Abbey
- Hybrid work
- Continuous improvement
6h
Senior IT Service Desk Analyst
Realty Income Corporation —London
- Full-time
- Azure
- Computer Science
- Customer service
IT Support Analyst
South East Water —Snodland
- From £29,064 a year
- Full-time
- Hybrid work
- Google Suite
- Windows
- Continuous improvement
- Annual leave
7h
Market Support Analyst
Aquis Exchange —London
- Weekend availability
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Office
Quick apply
Senior IT Support Analyst
Lime —London
- Weekend availability
- Hybrid work
- Customer service
- Travel
- APIs
Quick apply
Senior Support Analyst
MRI Software —London
- Full-time
- Customer service
- SQL
- Communication skills
Systems Support Analyst
Walkers Global —London
- Weekend availability
- Maintenance
- Microsoft Office
- Bachelor's degree
8h
IT Support Analyst Apprentice
The Delta Group —Bishop's Stortford
- Hospitality
- Customer service
- Microsoft Office
Quick apply
.NET Application Support Engineer
Atos —London
- Hybrid work
- SQL
- Communication skills
- Annual leave
Equities Business support
TD Bank —London
- Full-time
- Analysis skills
- Communication skills
- Annual leave
6d
Application Support Analyst | Energy Trading Operations
Marex —London
- Full-time
- Microsoft Excel
- Oracle
- SQL
Quick apply
AI Business Partner - Builders
Janus Henderson —London
- Hybrid work
- Azure
- Master's degree
- Financial services
Senior Information Security Analyst, UK
Realty Income Corporation —London
- Full-time
- Hybrid work
- Azure
- Bachelor's degree
- No degree
Senior Systems Analyst
Wellington Management —London
- Full-time
- SQL
- Analysis skills
- Financial services

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Service Desk Analyst - Apprentice

T-Tech -
London

Quick apply

Job details

Apprenticeship

Qualifications

Customer service
Computer hardware
Mentoring
IT
Communication skills

Full job description

Are you passionate about technology and eager to start a career in IT? We are looking for an enthusiastic and motivated Service Desk Analyst Apprentice to join our growing IT team.

This is an excellent opportunity to gain hands-on experience supporting users, troubleshooting technical issues, and learning from experienced IT professionals while working towards a recognised apprenticeship qualification.

The Role

As a Service Desk Analyst Apprentice, you will be the first point of contact for colleagues requiring IT support. You will assist with resolving technical issues, logging incidents, and ensuring users receive excellent customer service.

You will receive structured training and mentoring to develop your technical knowledge and professional skills.

Key Responsibilities

Provide first-line technical support to users via phone, email, and ticketing systems.
Log, track, and update incidents and service requests.
Troubleshoot hardware, software, network, and user access issues.
Escalate complex issues to senior IT team members where necessary.
Set up and configure laptops, desktops, mobile devices, and user accounts.
Support Microsoft 365 applications and business systems.
Maintain accurate documentation and knowledge base articles.
Follow IT service management processes and security standards.
Deliver excellent customer service and maintain professional communication at all times.

Requirements

What We're Looking ForEssential Skills & Attributes

A genuine interest in technology and IT.
Strong problem-solving abilities and attention to detail.
Excellent communication and customer service skills.
Ability to work effectively as part of a team.
Enthusiastic, eager to learn, and self-motivated.
Basic understanding of computer hardware, software, and Microsoft applications.

Qualifications

GCSEs (or equivalent) in Maths and English at Grade 4/C or above.
Any IT-related qualification or study would be advantageous but is not essential.

What You'll Gain

A recognised IT apprenticeship qualification.
Hands-on experience in a professional IT environment.
Support and mentoring from experienced IT professionals.
Exposure to modern technologies and business systems.
Excellent career progression opportunities within IT Support, Infrastructure, Cyber Security, Cloud Technologies, or Networking.

Recruitment Process

Video Interview
30-minute Microsoft Teams interview with the Hiring Manager
Online Thrive Assessment
Final stage interview

Quick apply

Refine Your Search

service desk analyst jobs in valence

Service Desk Analyst - Apprentice

Support Analyst

IT Support Engineer (1st to 2nd Line Progression)

Support Analyst

End User Support Analyst

Service Desk Analyst

ICT Support Analyst

Senior IT Service Desk Analyst

IT Support Analyst

Market Support Analyst

Senior IT Support Analyst

Senior Support Analyst

Systems Support Analyst

IT Support Analyst Apprentice

.NET Application Support Engineer

Equities Business support

Application Support Analyst | Energy Trading Operations

AI Business Partner - Builders

Senior Information Security Analyst, UK

Senior Systems Analyst

I want to receive the latest job alerts for service desk analyst in valence

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