3rd line support engineer Work, Jobs in Loughton, Ess (with Salaries)

2nd Line Storage Engineer - STEVENAGE
Fujitsu —London
- Overtime
- Continuous improvement
- Annual leave
- Employee assistance programme
3d
Senior Infrastructure & Support Engineer
Tropic Skincare —Croydon
- £45,000 - £50,000 a year
- Hybrid work
- Continuous improvement
- Mentoring
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
IT Support Technician III
Cosmetic Physician Partners —London
- Full-time
- Hybrid work
- Google Suite
- SharePoint
- Annual leave
Quick apply
3d
ASPIRE GSC-Onsite IT Support Engineer
Version 1 —London
- Full-time
- Maintenance
- AWS
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Engineer, Cloud Operations
White & Case —London
- Full-time
- Google Suite
- No experience needed
- English
- Life insurance
10d
Senior Application Support Engineer
Shawbrook —London
- Full-time
- Databases
- APIs
- Employee assistance programme
- Employee discount
2d
Senior IT Engineer (Perm)
National Bank of Kuwait (Int'l) Plc —London
- Azure
- Computer Science
- Maintenance
16h
Infrastructure Engineer
Signet —Watford
- Full-time
- Hybrid work
- Azure
- AWS
- Linux
Senior IT Engineer (Temp)
National Bank of Kuwait (Int'l) Plc —London
- Temporary
- Azure
- Computer Science
- Maintenance
16h
IT Field Engineer
Balfour Beatty —Dartford
- Hybrid work
- Customer service
- Annual leave
7d
Senior Legal Intercept Engineer
Viasat —London
- Data analysis skills
- Maintenance
- Software development
Modern Workplace Engineer
Aspire Technology Solutions —London
- £26,000 - £34,000 a year
- Full-time
- Travel
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Computer networking
- Agile
IT Core Systems Engineer
Mountain Warehouse —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Quick apply
Principal Platform Engineer
Leonardo UK Ltd —London
- £60,000 - £71,400 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
Infrastructure Engineer
T-Tech —London
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- IT
- Communication skills
- Annual leave
Quick apply
.NET Application Support Engineer
Atos —London
- Hybrid work
- SQL
- Communication skills
- Annual leave
Senior IT Engineer
SCS Railways —London
- Continuous improvement
- Agile
- Communication skills
10d
Senior Trader Voice and Voice Recording Engineer
TP ICAP —London
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
14d
Application Support Analyst (Perm)
National Bank of Kuwait (Int'l) Plc —London
- Full-time
- Analysis skills
- Financial services
- Communication skills
16h

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2nd Line Storage Engineer - STEVENAGE

Fujitsu -
London

Apply Now

Job details

Full-time
3 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

IT service management
Ticket management
Equipment installation and commissioning
Continuous improvement
SAN
Customer support
VMWare
Help desk

Full job description

Job Description

2nd Line Storage Engineer - STEVENAGE

Job Location: London

Location Flexibility: Primary Location Only

Req Id: 10655

Posting Start Date: 8/4/26

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

PLEASE NOTE THIS ROLE IS BASED IN STEVENAGE

We are looking for a 2nd Line Backup & Storage Engineer to join our team of 2nd and 3rd Line engineers. Your role will involve assisting high profile user community, and daily contact with customers and stake holders utilising the IT Service Management Toolset.

2nd Line Backup & Storage Engineer

Office location is at Stevenage

Our purpose is to make the world more sustainable by building trust in society through innovation. As an 2nd Line System Engineer, you will contribute to this by working with new technologies within a team that values the sharing of ideas to build a better service.

Your role will involve the day-to-day support, management, and development of enterprise storage platforms, with responsibility for resolving incidents, service requests, and problem tickets within agreed SLAs and KPIs. You will monitor and manage large-scale Netapp Storage and Cohesity backup environments across three data centre sites, ensuring availability, performance and resilience. You will be responsible for NAS and SAN administration, including VMware integration, fabric switch configuration, zoning and troubleshooting. The role includes capacity management and reporting, proactively identifying risks and constraints, and implementing remedial actions where required. Creating work processes and documenting the working outcomes. You will plan and execute storage software and firmware upgrades, ensuring minimal service impact and adherence to customer and Fujitsu standards and change control processes. The position can also involve installing and commissioning new Storage/Backup hardware to be completed and delivered within target timescales. In addition, your role will involve raising and presenting change requests and contribute to continuous service improvement initiatives. Knowledge sharing is also vital to help grow the team’s capability and experience across the estate. You will be working from assigned service desk tickets to Investigate, assess and resolve customer and system issues in timescales laid down in SLA’s in accordance with defined procedures and adhere to all IS Policy documents, including Change & Release, Configuration, and Security etc… Maintain the security of the network services in accordance with the Establishment’s Security Operating Orders and current process documentation.

Your transferable skills and experience:

Capable of handling Severity 1 & 2 Incidents and provide RCA information
Understanding of Netapp Storage Engineer in enterprise-scale environments.
Understanding of Netapp Storage Hardware
Knowledge of general NAS/SAN principles

Security clearance level is required to fulfil this position with a requirement to meet higher level on joining, if not already held. This will be a minimum requirement to be able to fulfil the role obligations.

Hours of work: Our support requirements are Mon-Fri between 0700 & 1900. You will cover 37 hours over the week with a typical day from 0700 – 1530 or 1030 – 1900. There is no weekend working, however overtime may be available, which may include weekends .

Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in Service support this could be the next opportunity for you.

Your benefits:

26 Days annual leave plus public holidays (3 flexible)

Pension – Double matching contributions of up to 10%

Life assurance

Companywide incentive plans

Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more)

Perks at work – employee discounts

Employee assistance programme/ virtual GP

Recruitment process

The recruitment process consists of one stage of interviews.

We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email [email protected] if you would like to apply through the Disability Confident Interview Scheme.

Achieve together

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader , a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.

#LifeAtFujitsu

#Europe_Priority

Relocation Supported: No

Visa Sponsorship Approved: No

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.

Apply Now

Refine Your Search

3rd line support engineer jobs in loughton, ess

2nd Line Storage Engineer - STEVENAGE

Senior Infrastructure & Support Engineer

IT Support Technician III

ASPIRE GSC-Onsite IT Support Engineer

Engineer, Cloud Operations

Senior Application Support Engineer

Senior IT Engineer (Perm)

Infrastructure Engineer

Senior IT Engineer (Temp)

IT Field Engineer

Senior Legal Intercept Engineer

Modern Workplace Engineer

IT Support Analyst – Client Services & Monitoring

IT Core Systems Engineer

Principal Platform Engineer

Infrastructure Engineer

.NET Application Support Engineer

Senior IT Engineer

Senior Trader Voice and Voice Recording Engineer

Application Support Analyst (Perm)

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