Desktop support Work, Jobs in Birmingham (with Salaries)

1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
Specialist Technical Support Level 3 (Applications)
West Mercia Police —Hindlip
- £43,668 - £49,716 a year
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Python
- Annual leave
- Employee assistance programme
Apprentice Technical Support Engineer
Homeserve —Walsall
- £16,697.18 - £26,528.32 a year
- Azure
- Customer service
- No experience needed
Quick apply
6d
Specialist Technical Support Level 3 (Critical Saab Support)
West Mercia Police —Hindlip
- £43,668 - £49,716 a year
- Full-time
- Hybrid work
- Azure
- Computer networking
- Linux
- Annual leave
- Employee assistance programme
7d
Data Analyst
Smiths Group —Birmingham
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
Quick apply
IT Service Desk/Site Engineer
JN Bentley —Shifnal
- Full-time
- Customer service
- Windows
- Travel
Quick apply
11d
Digital Operations Data Visualisation Specialist
Safran —Wolverhampton
- Full-time
- Oracle
- SQL
- Continuous improvement
IT Field Service Engineer
bk plus —Aldridge
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
5d
Senior Systems Engineer, User Support
Arch Capital Group Ltd. —Birmingham
- Full-time
- Azure
- Windows
- Microsoft Office
Senior TechOps Generalist
Octopus Energy Group —Coventry
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply
IT Field Service Engineer
Zenzero Solutions —Coventry
- Azure
- IT
- Leadership
Developer - Embedded Systems & Software
Merridale Ltd —Wolverhampton
- £30,000 a year
- Full-time
- AutoCAD
- JavaScript
- Software development
Quick apply
Senior IT Infrastructure Engineer
World of Books —Baginton
- Full-time
- Windows
- IT
- Communication skills
Senior IT Support Engineer
METCloud —Birmingham
- £40,000 - £60,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Life insurance
Quick apply
IT Support Technician
HomeSite Property & Technology Solutions Ltd —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Customer service
- Windows
- Health & wellbeing programme
- Flexitime
Quick apply
20h
Software Engineer
Autodesk —Birmingham
- Full-time
- Hybrid work
- Computer Science
- CAD
- Engineering
5d
Digital Workplace CTO
SCC —Birmingham
- Monday to Friday
- Hybrid work
- Computer Science
- Engineering
- Master's degree
IT Technical Manager
247 IT Services —Coventry
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Supervising experience
- Computer networking
- Flexible schedule
Quick apply
6d

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Find similar jobs that you might be interested in.

Specialist Technical Support Level 3 (Applications)
West Mercia Police —Hindlip
To provide a high level of technical support across West Mercia Police, both to internal customers and to external customers ensuring the department is offering…
£43,668 - £49,716 a year
Specialist Technical Support Level 3 (Critical Saab Support)
West Mercia Police —Hindlip
To provide a high level of technical support across West Mercia Police, both to internal customers and to external customers ensuring the department is offering…
£43,668 - £49,716 a year
7d

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desktop support jobs near birmingham

1st / 2nd Line IT Support Analyst

OneSchool Global United Kingdom
Leamington Spa

Apply Now

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Referral programme
On-site parking

Qualifications

Azure
Windows
IT support
IT
Intune

Full job description

OneSchool Global UK has an exciting opportunity for an IT Support Analyst (1st/2nd Line) to join our busy and collaborative IT team, supporting 23 campuses across the UK and our Regional Support Office.
This is a varied, hands-on role where no two days are the same. As part of a supportive helpdesk team, you will provide first and second line technical support, ensuring colleagues and students receive timely, effective assistance across a wide range of systems, devices, and technologies.
The role is based full-time at our Regional Support Office in Warwick (five days per week), delivering both remote and face-to-face support, with occasional travel to campuses to assist with onsite IT needs.
Key Responsibilities

Provide 1st and 2nd line support via phone, email, remote tools, and service desk tickets
Diagnose and resolve hardware, software, and basic network issues across end-user devices
Escalate more complex technical issues to senior engineers where appropriate
Manage incidents and service requests through the ITSM system, ensuring timely updates and resolution
Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals
Support Microsoft 365 services, including user account administration (Azure AD), email, and device management (Intune)
Assist with user onboarding and offboarding, including account creation, device setup, and access permissions
Provide support for classroom technology including AV equipment, printers, and basic connectivity issues
Carry out routine maintenance tasks, software updates, and device lifecycle activities
Maintain accurate documentation and contribute to knowledge base articles
Support IT projects and system rollouts as required

About You

Experience in a 1st or 2nd line IT support role or similar customer-facing environment
Strong troubleshooting skills with the ability to resolve issues efficiently
Confident communicating with non-technical users in a clear and professional manner
Well organised, able to manage multiple tasks and priorities effectively
Takes ownership of tickets through to resolution, ensuring a positive user experience
Comfortable working both independently and as part of a team
Good working knowledge of:
Windows operating systems
Microsoft 365 (including Azure AD, Intune, Exchange)
A proactive attitude and willingness to learn new technologies
Committed to professionalism, data security, and safeguarding standards

What We Offer

Competitive salary, laptop, and on-site parking
25 days annual leave plus bank holidays
Workplace pension and staff referral scheme
A supportive, team-focused working environment
Exposure to a wide range of technologies and opportunities to develop your IT career
Modern, well-equipped office environment

About OneSchool Global
OneSchool Global is one of the world’s largest and most truly global schools, with over 8,000 students, 120+ campuses, and 2,000 staff across 20 countries. In the UK, we operate across 23 campuses.
Early applications are encouraged, and we reserve the right to close the vacancy if a suitable candidate is found.
Safeguarding
OneSchool Global UK is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records, online searches and vetting checks.
We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the school. This is in line with statutory guidance Keeping Children Safe in Education 2024 and The Education Act 2002, we expect all staff and volunteers to share this commitment

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#LI-GP1

Apply Now

Refine Your Search

desktop support jobs in birmingham

1st / 2nd Line IT Support Analyst

Specialist Technical Support Level 3 (Applications)

Apprentice Technical Support Engineer

Specialist Technical Support Level 3 (Critical Saab Support)

Data Analyst

IT Service Desk/Site Engineer

Digital Operations Data Visualisation Specialist

IT Field Service Engineer

Senior Systems Engineer, User Support

Senior TechOps Generalist

IT Field Service Engineer

Developer - Embedded Systems & Software

Senior IT Infrastructure Engineer

Senior IT Support Engineer

IT Support Technician

Software Engineer

Digital Workplace CTO

IT Technical Manager

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