Technical engineer Work, Jobs in Telford, Eng (with Salaries)

Technical Support Engineer - EV & Energy Solutions
Luceco Plc —Telford
- Full-time
- CRM software
- Customer service
- Computer networking
- Free parking
- Employee stock purchase plan
Quick apply
4d
Robotics Applications Engineer
Stäubli —Telford
- £44,000 - £54,000 a year
- Full-time
- Hybrid work
- Computer Science
- CAD
- Engineering
- Annual leave
- Sick pay
Quick apply
Technical Pre Sales Engineer
Carrier —Telford
- £38,726 - £77,219 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Manufacturing Engineer (CAD & CNC Programming)
Tamlex —Telford
- £35,000 - £40,000 a year
- Full-time
- CAD
- IT
- In-person
- Free parking
Quick apply
EV Battery Dismantler
Recyclus Group Ltd —Wolverhampton
- £38,000 - £45,000 a year
- Overtime
- Data entry
- IT
- Computer skills
Quick apply
IT Service Desk/Site Engineer
JN Bentley —Shifnal
- Full-time
- Customer service
- Windows
- Travel
Quick apply
Senior Scala Engineer
Capgemini Sogeti —Telford
- Hybrid work
- Continuous improvement
- APIs
IT Solutions Engineer
Magna International —Telford and Wrekin
- ERP systems
- Analysis skills
- Continuous improvement
Quick apply
12d
3rd Line Technical Support Engineer
Spherica Business Solutions Ltd —Walsall
- £40,000 - £45,000 a year
- 12 hour shift
- IT
- Employee discount
- Referral programme
Quick apply
Improvement Engineer
Epson —Telford
- £39,676 - £41,264 a year
- Full-time
- Schematics
- Computer literacy
- Engineering
- Free parking
- Sick pay
Quick apply
Senior Technical Training Advisor
Carrier —Telford
- £34,500 - £69,500 a year
- Full-time
- Presentation skills
- Mentoring
- IT
- Life insurance
Head of Software Engineering
Acosta —Stoke-on-Trent
- £105,000 - £115,000 a year
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
5d
Design Engineer
Baker Bellfield —Telford
- Full-time
- Engineering
- Welding
Project Engineer
IWS M&E —Walsall
- £45,000 - £55,000 a year
- Overtime
- Hybrid work
- AutoCAD
- Engineering
- Microsoft Office
- Employee assistance programme
- Employee discount
Eng, Process
Magna International —Telford
- Day shift
- Continuous improvement
- Leadership
- Communication skills
Quick apply
Controls & Automation Engineer
Thermserve Limited —Telford
- From £1 a year
- Full-time
- Sales
- Engineering
- Microsoft Office
Quick apply
Software Development Engineer
MITSUBISHI ELECTRIC ICONICS DIGITAL SOLUTIONS UK —Dudley
- £35,000 - £45,000 a year
- Full-time
- Computer Science
- Engineering
- Java
Quick apply
Senior Scala Engineer
Capgemini —Telford
- Hybrid work
- Continuous improvement
- APIs
Quality Engineer
RHEINMETALL —Telford
- Full-time
- Schematics
- Engineering
- Presentation skills
- Free parking
- Annual leave
5d
Desktop Support Engineer L1
Brainotech IT solutions —Brierley Hill
- Maintenance
- Analysis skills
- Computer networking
Quick apply
14h

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technical engineer jobs near telford, eng

Technical Support Engineer - EV & Energy Solutions

Luceco Plc
Telford

Quick apply

Job details

Permanent | Full-time
4 days ago

Benefits

Free parking
Casual dress
Additional leave
Employee stock purchase plan
Cycle to work scheme
Company pension
Company events
Private medical insurance
Employee discount
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

CRM software
Technical troubleshooting
Customer service
Ticket management
Technical support
IT support
Computer networking
Organisational skills
Telecommunication
Software development
Technical writing
Customer support
Communication skills
Help desk

Full job description

Technical Support Engineer – EV & Energy Solutions

Location: Telford, Shropshire (Office Based)
Contract: Full Time | Permanent | Monday to Friday
Salary: Competitive + 10% Performance Bonus
Benefits: Pension, Private Healthcare Contribution, SIPS Scheme and More

Join the Future of Smart Energy

Are you a technically minded problem-solver who enjoys helping customers, troubleshooting technology and learning new systems?

Do you want to build your career within one of the UK's fastest-growing sectors, working with innovative EV charging and energy storage solutions that are helping shape a smarter, greener future?

If so, we'd love to hear from you.

At Sync Energy, part of the Luceco Group, we're looking for a Technical Support Engineer to join our growing team and become a trusted technical expert for customers, installers and partners across our range of EV charging and energy products.

About Sync Energy

Sync Energy is a leading UK manufacturer of electric vehicle charging solutions and battery storage systems.

As demand for sustainable energy technology continues to grow, we're investing heavily in innovation, product development and customer experience. Our products are helping businesses and homeowners transition to cleaner, smarter energy solutions, and we're looking for talented people to join us on that journey.

The Opportunity

This is an excellent opportunity for someone with technical support, electrical, networking, telecommunications, electronics or customer service experience to develop their career within the rapidly expanding EV and renewable energy sector.

You'll provide technical support across a range of products, helping customers diagnose faults, resolve issues and maximise the performance of their equipment.

No two days are the same, and you'll have the opportunity to work closely with Product, Engineering and Software Development teams while continually expanding your technical knowledge.

What You'll Be Doing

Providing first-class technical support to customers, installers and distribution partners.
Diagnosing and resolving hardware, software and connectivity issues.
Supporting product commissioning and configuration activities.
Investigating faults across EV chargers and energy storage products.
Escalating complex technical issues to specialist internal teams where required.
Maintaining accurate records through support ticketing systems.
Prioritising and managing multiple customer cases simultaneously.
Communicating technical information clearly and confidently to both technical and non-technical customers.
Contributing to product improvements through customer feedback and issue analysis.
Supporting the ongoing development of technical knowledge resources and troubleshooting guides.

A Typical Day Might Include

· Helping an installer configure a new EV charger

· Troubleshooting a connectivity issue with a customer

· Working with engineering teams to investigate a product fault

· Providing technical guidance over the phone and email

· Testing potential solutions before communicating them to customers

· Identifying recurring issues and helping improve future products

About You

We're looking for someone who enjoys solving problems, helping people and learning new technologies.

You may already have experience in:

Technical Support
Technical Helpdesk
Customer Technical Support
Electrical Products
Electronics
Telecommunications
Networking
Renewable Energy
Smart Home Technology
IT Support
EV Charging Solutions

Essential Skills

Strong troubleshooting and problem-solving abilities.
Excellent communication skills, both written and verbal.
Ability to manage multiple priorities and deadlines.
Customer-focused approach with a passion for delivering excellent service.
Strong organisational skills and attention to detail.
Confidence working with technical products and systems.
Positive attitude and willingness to learn.

Desirable Experience

EV Charging Technologies
Battery Storage Systems
Electrical Products
Networking and Connectivity Support
Technical Customer Service
CRM or Helpdesk Systems

Don't worry if you don't tick every box. If you have a strong technical aptitude and a passion for customer support, we'd still love to hear from you.

Why Join Sync Energy?

Join a growing business at the forefront of the UK's energy transition.
Work with innovative EV charging and energy storage technologies.
Develop your technical expertise within a rapidly expanding market.
Access ongoing training and development opportunities.
Work alongside experienced engineering, product and software teams.
Enjoy genuine career progression opportunities as the business continues to grow.
Be part of a supportive, collaborative and forward-thinking team.

Build Your Future With Us

Whether you're currently working in technical support, electrical products, IT support, telecommunications or another customer-facing technical role, this could be the perfect opportunity to develop a rewarding career within the EV and smart energy sector.

Apply today and help power the future with Sync Energy.

Benefits:

Additional leave
Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Employee stock purchase plan
Free parking
Life insurance
On-site parking
Private medical insurance
Referral programme
Sick pay

Ability to commute/relocate:

Telford TF3 3BD: reliably commute or plan to relocate before starting work (preferred)

Experience:

Technical support: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Location:

Telford TF3 3BD (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical engineer jobs in telford, eng

Technical Support Engineer - EV & Energy Solutions

Robotics Applications Engineer

Technical Pre Sales Engineer

Manufacturing Engineer (CAD & CNC Programming)

EV Battery Dismantler

IT Service Desk/Site Engineer

Senior Scala Engineer

IT Solutions Engineer

3rd Line Technical Support Engineer

Improvement Engineer

Senior Technical Training Advisor

Head of Software Engineering

Design Engineer

Project Engineer

Eng, Process

Controls & Automation Engineer

Software Development Engineer

Senior Scala Engineer

Quality Engineer

Desktop Support Engineer L1

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