Application support engineer Work, Jobs in Southampton, Ham (with Salaries)

Senior Application Support Engineer
Ocean Infinity —Southampton
- Up to £55,000 a year
- Full-time
- DevOps
- JavaScript
- Mentoring
12d
Support Engineer
Benifex —Southampton
- Hybrid work
- SQL
- Communication skills
- Employee assistance programme
2d
Manufacturing IT Support Engineer
BTL IT Solutions Ltd. —East Cowes
- £31,000 a year
- Full-time
- Windows
- Computer networking
- In-person
Quick apply
Cloud Support Engineer
NICE —Southampton
- Azure
- Customer service
- English
Quick apply
Platform Engineer
SubSea Craft —Portsmouth
- £40,000 - £60,000 a year
- Full-time
- Computer Science
- C++
- No degree
- Annual leave
Support Engineer - GemaPark
GemaPark —Cowes
- £25,000 - £28,000 a year
- Full-time
- Communication skills
- HTML
C++ Software Engineer
Leonardo UK Ltd —Southampton
- £54,000 - £70,000 a year
- Full-time
- Hybrid work
- No experience needed
- Windows
- C++
Senior Software Engineer
Nice —Southampton
- Azure
- Computer Science
- Engineering
Frontend Engineer - Engine by Starling
Starling —Southampton
- Full-time
- Hybrid work
- AWS
- JavaScript
- APIs
- Annual leave
- Employee discount
Quick apply
6d
Senior Software & Electronics Engineer
Codan Limited —Whiteley
- Engineering
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
Aerospace Engineer (Software Focused)
LiveLink —Havant
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Master's degree
Quick apply
9d
Software Engineer
ALTEN —Fareham
- Full-time
- Remote
- Military
- Engineering
- Master's degree
- Employee assistance programme
- Life insurance
Quick apply
Firmware Engineer
Roke —Romsey
- Full-time
- C++
- Linux
iOS Engineer
Starling —Southampton
- Full-time
- Hybrid work
- Java
- IT
- Annual leave
- Employee discount
Quick apply
Staff Software Engineer (Team Lead) - Engine by Starling
Starling —Southampton
- Full-time
- Hybrid work
- DevOps
- System design
- Java
- Annual leave
- Employee discount
Quick apply
Graduate R&D Engineer - Embedded Software
Xwatch Safety Systems —Portsmouth
- £25,000 - £35,000 a year
- Full-time
- Computer Science
- C++
- Programmable logic controllers
- Free parking
- Flexitime
Quick apply
4d
Senior Software Engineer - Java - Engine by Starling
Starling —Southampton
- Full-time
- Hybrid work
- Java
- AWS
- Annual leave
- Employee discount
Quick apply
Senior SAP Developer
Babcock International —Portsmouth
- Full-time
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
Principal Firmware Engineer
Microchip Technology —Whiteley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Lead Software Engineer - JavaScript
JPMorganChase —Bournemouth
- Full-time
- Hybrid work
- JavaScript
- Software development
- AI
10d

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Senior Application Support Engineer

Ocean Infinity -
Southampton

Apply Now

Job details

Full-time
Up to £55,000 a year
12 days ago

Qualifications

React
DevOps
C#
Bash (Unix shell)
Docker
Zendesk
ITIL
JavaScript
Mentoring
Scripting
ServiceNow
Problem management
Linux
Application support
Root cause analysis
TypeScript
Communication skills
Python
PowerShell
Shell Scripting
Time management

Full job description

Worker Type:

Employee

Application End Date:

20-07-2026

We are using and creating technology to transform operations at sea to enable people and the planet to thrive.

We are open-minded and fearless in our approach to innovation and don't believe in boundaries. We challenge everything and have massive ambitions to drag aging industries into the tech era.

We take safety, equality and education very seriously, and our responsibilities don't stop at our front door. Our business is built on the belief that there's definitely a more environmentally responsible way to operate at sea.

We employ people who share our core values. We expect our people to be courageous, trustworthy, and conscientious, driven by a desire to do the right thing. We strive for excellence, work collaboratively, and are genuinely excited by our work.

We offer opportunities for our people to develop beyond their role and span a multitude of disciplines. These are open to all, regardless of background and experience level. Working with us means being part of a team that is harnessing technology and creativity to disrupt a traditional industry.

We are not your average workplace.

Ocean Infinity is seeking a Senior Application Engineer supporting internally developed Software in a live production environment. This role reports directly to the Head of Technology Support as part of a larger team supporting an innovative and high spec Tech environment.

What will you do:

Up to 3rd line support, resolving incidents and requests with internally developed software products and following up with detailed root cause analysis;
Providing structured feedback to the internal development teams, identifying issues and driving improvements through real‑world insights;
Mentoring generalist IT team members and working as a key contributor, and participant, to initiatives reducing the number of incidents, average resolution time and other reliability metrics;
Working closely as a liaison between development and support teams to monitor and support frequent software releases as they move from development into production;
Managing tickets to ensure response and resolution SLA’s are met;
Managing high priority tickets from inception to resolution, communicating with users Incident management
Participate in 24x7 on-call support process.

Who you are:

Strong background in 2nd/3rd Line Engineering, with a focus on coaching, mentoring, and supporting junior team members.
Experience working with internally developed Software in production environments and supporting development teams either as a developer, senior QA Engineer or DevOps role;
Proficiency working in Linux-based environments with Docker, containerised applications, and shell scripting using PowerShell and Bash.
Experience working with programming languages and frameworks such as JavaScript, Typescript and React; Python and/or C#;
Working knowledge of observability tools such as Prometheus, Grafana or Kibana to diagnose issues and interrogate software products;
Good understanding and experience of ticketing systems, such as ServiceNow, Zendesk and ServiceDesk Plus;
A can-do attitude with a willingness to solve problems even if occasionally they may be considered “out of scope” for the role;
Excellent time management skills and ability to prioritise work in a fast-paced environment;
Effective verbal and written communication skills, to interpret requirements and present findings;
Interested in others and strives to act in the best interests of the team.

Desirable:

At least two years of experience supporting internally developed applications as a 2nd/3rd line engineer;
At least five years of experience working with programming languages;
Experience working within an ITSM tool, adhering to ITIL framework including Incident Management, Problem Management and Change Management.

Salary for this position: Up to £55,000 per annum

Salary: The salary varies for this position as we are recruiting in multiple regional locations and job grades. The salary process is based on skills, abilities, and experience required.

What you can expect:

At Ocean Infinity, we believe in creating equal opportunities for all, celebrating each and everyone’s differences. We are driven by transforming the industry, through our technology, thoughts, behaviours and actions. Being inclusive and respectful to all is fundamental to who we are. It is the right thing to do and enables innovation and creativity to thrive.

There is more work to be done, and we know that we aren’t perfect, but our commitment to these values is unwavering. They are central to our mission and the impact we have on the industry, meaning, we cannot live without them.

About Us

Simply put, our mission is to use innovative technology, to transform operations at sea, to enable people and the planet to thrive.

Apply Now

Refine Your Search

application support engineer jobs in southampton, ham

Senior Application Support Engineer

Support Engineer

Manufacturing IT Support Engineer

Cloud Support Engineer

Platform Engineer

Support Engineer - GemaPark

C++ Software Engineer

Senior Software Engineer

Frontend Engineer - Engine by Starling

Senior Software & Electronics Engineer

Aerospace Engineer (Software Focused)

Software Engineer

Firmware Engineer

iOS Engineer

Staff Software Engineer (Team Lead) - Engine by Starling

Graduate R&D Engineer - Embedded Software

Senior Software Engineer - Java - Engine by Starling

Senior SAP Developer

Principal Firmware Engineer

Lead Software Engineer - JavaScript

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