Technical support occupations Work, Jobs in Larbert, Fal (with Salaries)

1st Line IT Support Engineer (Microsoft 365 / Windows / Azure) – MSP – Hybrid Remote
Certum Ltd —Glasgow
- £25,500 - £29,000 a year
- Weekend availability
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
Quick apply
4h
IT Support Services Technician
Percepta —Glasgow
- £34,000 a year
- Overtime
- Remote
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
IT Support Technician
Brooklyn Travel —Glasgow
- Azure
- AWS
- Driving
Quick apply
Desktop Admin II - 12 Month FTC
Plexus —Livingston
- Bachelor's degree
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
14d
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
IT Service Desk Analyst - Edinburgh
Anderson Strathern LLP —Edinburgh
- Full-time
- Windows
- Microsoft Office
- Continuous improvement
- Life insurance
- Referral programme
Quick apply
8d
NOC Analyst
Computershare —Edinburgh
- 12 hour shift
- Hybrid work
- Linux
- In-person
- Communication skills
- Work from home
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement
Service Desk Engineer
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- APIs
8d
ICT Network Services Technician
Lothian Valuation Joint Board —Edinburgh
- £35,183 - £38,540 a year
- Windows
- Microsoft Office
- Computer networking
2d
Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
Technical Analyst
NTT Data UK —Glasgow
- Analysis skills
- Communication skills
Digital Help Desk Apprentice
QA Apprenticeships —Glasgow
- £22,000 a year
- Full-time
- IT
IM&T Infrastructure Analyst
NHS Scotland —Lanarkshire
- £34,544 - £43,039 a year
- Monday to Friday
- Azure
- Windows
- Microsoft Office
7d
3rd Line Senior Support Consultant
RM Education Limited —Bellshill
- Hybrid work
- Azure
- Scripting
- SharePoint
- Annual leave
Powered Access Customer Support Engineer
Nationwide Platforms —Glasgow
- £33,000 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Sonata Application Support Engineer
Cognizant —Edinburgh
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Agile
IT Service Desk Analyst
Terumo Aortic —Inchinnan
- £26,500 a year
- ERP systems
- Linux
Quick apply
Application Support Engineer
Barclays —Glasgow
- Maintenance
- SQL
- Project management
Group Technical Specialist
Peak Scientific —Glasgow
- Military
- Communication skills
- Mechanical knowledge
9d

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1st Line IT Support Engineer (Microsoft 365 / Windows / Azure) – MSP – Hybrid Remote

Certum Ltd
Glasgow

Quick apply

Job details

Permanent | Full-time
£25,500 - £29,000 a year
4 hours ago

Benefits

Free parking
Company pension
Work from home
Private medical insurance
On-site parking

Qualifications

Microsoft Windows Server
ConnectWise
TCP
Driving Licence
Azure
Microsoft Outlook
Customer service
Windows
DHCP
IT support
Computer networking
DNS
SharePoint
TCP/IP
Communication skills
Active Directory
Help desk

Full job description

We are a growing Managed Service Provider (MSP) based in Glasgow, delivering IT support to a wide range of businesses across Scotland and the UK. Due to continued growth, we are looking for a motivated 1st Line IT Support Engineer to join our friendly and supportive helpdesk team.

This role is ideal for someone with commercial IT support experience who is looking to develop their skills across Microsoft 365, Azure, Windows Server and networking technologies in a fast-paced MSP environment.

You will gain exposure to a wide range of technologies, customers and environments, providing an excellent foundation for progression into 2nd line or other roles in the business.

Key Responsibilities:

Provide 1st line technical support across Microsoft 365, Windows 10/11, Windows Server and networking environments
Diagnose and resolve technical issues relating to hardware, software and connectivity
Log, update and manage tickets within the helpdesk system in line with SLAs
Communicate effectively with customers via phone, email and remote support tools
Escalate more complex issues to senior engineers where appropriate
Maintain accurate technical documentation for customer systems
Manage and prioritise your own workload effectively
Contribute to maintaining high levels of customer satisfaction

Required Skills & Experience:

Essential

Minimum 1 year experience in an IT support or helpdesk role
Experience supporting:

Windows 10/11
Microsoft 365 (Outlook, Teams, SharePoint, Exchange)
Active Directory / user account administration

Basic networking knowledge (DNS, DHCP, TCP/IP)
Strong troubleshooting and problem-solving skills
Excellent communication and customer service skills
Ability to manage multiple support tickets effectively

Desirable

Experience working for an MSP
Exposure to PSA and RMM systems (Autotask, Datto, ConnectWise, Freshdesk, NinjaOne, Halo etc.)
Exposure to Azure / Entra ID
Experience with Windows Server (2016+)
Understanding of backup solutions or endpoint security platforms
IT certifications (Microsoft preferrable)

Working Hours

Our helpdesk operates between 7am – 7pm on a rotating shift basis:

Early shift: 7:00am – 3:30pm (remote)
Core shift: 9:00am – 5:30pm (hybrid)
Late shift: 10:30am – 7:00pm (remote)

Weekend on-call support for a small subset of customers is shared across the team on a rota basis (9am – 5pm Saturday & Sunday). A driving licence and access to a vehicle is required for participation in the on-call rota.

Salary & Benefits

£25,500 – £30,000 per year (depending on experience)

Benefits include:

Hybrid and remote working
Company pension
Birthday holiday
On-site parking
Private Healthcare Scheme (after 2 years of service)
Full support and funding for professional certifications, including Microsoft exams
Exposure to a wide range of technologies and environments
Ongoing training, development & progression opportunities

Location:

Hybrid remote role based in Rutherglen, Glasgow (G73 3TW)

______________________________________________________________________________

Job Types: Full-time, Permanent

Pay: £25,500.00-£29,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance
Work from home

Application question(s):

Which of the following have you supported in previous roles?

Microsoft 365
Active Directory
Windows 10/11
Windows Server
Networking

Are you comfortable working a rotating shift between 7am–7pm?

Experience:

IT support: 1 year (required)
Managed Services Provider: 1 year (preferred)

Licence/Certification:

Drivers license and access to a car? (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Glasgow G73 3TW

Quick apply

Refine Your Search

technical support occupations jobs in larbert, fal

1st Line IT Support Engineer (Microsoft 365 / Windows / Azure) – MSP – Hybrid Remote

IT Support Services Technician

IT Support Technician

Desktop Admin II - 12 Month FTC

Technical Support Engineer

IT Service Desk Analyst - Edinburgh

NOC Analyst

IT Service Desk Analyst - Edinburgh

Service Desk Engineer

ICT Network Services Technician

Technical Support Analyst

Technical Analyst

Digital Help Desk Apprentice

IM&T Infrastructure Analyst

3rd Line Senior Support Consultant

Powered Access Customer Support Engineer

Sonata Application Support Engineer

IT Service Desk Analyst

Application Support Engineer

Group Technical Specialist

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