Application support engineer Work, Jobs in Reading, Brk (with Salaries)

Sr. Premium Support Engineer - Identity & Access Management (IAM)
OpenText —Reading
- Java
- Bachelor's degree
- Communication skills
Application Support Engineer
Unily —Godalming
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- No degree
Quick apply
1d
Engineer – HW Tech Support
264 Quantum Storage Belgium BV —Bracknell
- £25,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Spanish
- Computer Science
- English
- Employee stock purchase plan
Quick apply
DevOps Engineer (Platform Engineering)
Netbuilder —Farnborough
- £40,000 a year
- Full-time
- Computer Science
- DevOps
- Engineering
Quick apply
21h
Field Application Engineer, UK - Reconeyez
Vosker —Farnborough
- Full-time
- Hybrid work
- Up to 50% travel
- Microsoft Office
- Computer networking
Quick apply
IT Support Engineer
Platned Ltd —Gerrards Cross
- From £26,000 a year
- Full-time
- Computer Science
- Maintenance
- Analysis skills
Quick apply
9d
Graduate Software Developer with Electronics engineering
Netbuilder —Guildford
- £36,500 a year
- Full-time
- Engineering
- C++
- Maths
Quick apply
6d
Kubernetes Specialist
CGI —Reading
- Full-time
- Azure
- DevOps
- AWS
Quick apply
Graduate Devops Engineer, AWS
AWS EMEA SARL (UK Branch) —Thames Valley
- Full-time
- Computer networking
Graduate Wireless Electronic Engineer / Software Developer (Wireless Products Team)
Netbuilder —Guildford
- Up to £36,000 a year
- Full-time
- Engineering
- C++
- Maths
Quick apply
System Development Engineer, AWS Networking
AWS EMEA SARL (UK Branch) —Thames Valley
- Full-time
- DevOps
- Java
- AWS
DevOps Software Engineer
PrecisionLife Ltd —Oxford
- £42,000 - £56,000 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
Quick apply
1d
Front End Software Engineer
Leidos —Farnborough
- £61,500 - £78,800 a year
- Full-time
- Mentoring
- Scripting
- Agile
- Annual leave
- Work from home
System Development Engineer, ToolBelt - Builder Tools, Operator Tools, UXP2 and Cutlass.
AWS EMEA SARL (UK Branch) —Thames Valley
- Full-time
- DevOps
14d
Desktop Support Engineer
Servers.com —Guildford
- £27,000 - £35,000 a year
- Full-time
- Hybrid work
- Google Suite
- Scripting
- Annual leave
- Work from home
Quick apply
Software Test Engineer
MDA Space —Didcot
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Employee assistance programme
- Life insurance
13d
DevOps Engineer
Solera Holdings —Maidenhead
- Full-time
- Travel
- Scripting
Java Software Engineer
Leidos —Farnborough
- £47,600 - £61,000 a year
- Full-time
- Software troubleshooting
- Agile
- SDLC
- Annual leave
- Work from home
2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Customer service
- Computer networking
- SharePoint
1st Line Engineer - Yateley
Arc —Yateley
- Azure
- Customer service
- Windows

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Sr. Premium Support Engineer - Identity & Access Management (IAM)

OpenText -
Reading

Apply Now

Job details

Qualifications

Authentication
Technical troubleshooting
TCP
Java
Docker
Bachelor's degree
SSL
PostgreSQL
IP networking
Customer support
Communication skills
Shell Scripting
Help desk
Identity & access management

Full job description

OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact
Come join us as aSenior Premium Support Engineer inReading, GBR where you will act as a Senior Technical Support Engineer who will assist assigned clients by providing a single point of contact into the OpenText Technical Support organization. You will add value for your assigned Premium Support clients by gaining first-hand knowledge of theirNetIQ IAM environment(s), configuration and support requirements. This familiarity will accelerate response times and resolution times for support incidents.

What the role offers

Be the single point of contact for NetIQ IAM technical support cases logged by your assigned Premium Support clients,
Develop an in-depth understanding of your clients’ NetIQ IAM environment and configuration to resolve their support cases more efficiently,
Develop a strong working relationship with the client's technical team,
Provide proactive technical support advice to assigned clients to improve the performance and reliability of their NetIQ IAM solutions and minimise operational support issues,
Coordinate with other OpenText technical experts and IAM Product Development as required to expedite timely resolution of support cases.

What you need to succeed

3+ years of previous experience in a technical support environment (and a Bachelor's degree, or higher, in a technical field is considered a plus)
Calm and analytical individual with excellent troubleshooting skills
Professional with excellent communication skills, authoritative voice during critical situations
Helpful, flexible and willing to go the extra mile to ensure client satisfaction.
Advanced knowledge of NetIQ IAM products: Identity Manager, Access Manager, Identity Governance, eDirectory, SSPR, Advanced Authentication, Privileged Access Manager.
Familiarity with the following would beadvantageous:
Windows and Linux administration
Advanced networking knowledge: TCP/IP, Firewalls, Proxy servers
Basic understanding of databases (PostgreSQL, Oracle, MS SQL Server)
Basic understanding of web technologies (HTTP/SSL/web servers)
Cloud experience: AWS and Azure specifically
Containers experience: Docker/Kubernetes or any of the open-source alternatives
Python, Java and Shell scripting.#LI-Onsite

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Apply Now

Refine Your Search

application support engineer jobs in reading, brk

Sr. Premium Support Engineer - Identity & Access Management (IAM)

Application Support Engineer

Engineer – HW Tech Support

DevOps Engineer (Platform Engineering)

Field Application Engineer, UK - Reconeyez

IT Support Engineer

Graduate Software Developer with Electronics engineering

Kubernetes Specialist

Graduate Devops Engineer, AWS

Graduate Wireless Electronic Engineer / Software Developer (Wireless Products Team)

System Development Engineer, AWS Networking

DevOps Software Engineer

Front End Software Engineer

System Development Engineer, ToolBelt - Builder Tools, Operator Tools, UXP2 and Cutlass.

Desktop Support Engineer

Software Test Engineer

DevOps Engineer

Java Software Engineer

2nd Line Engineer - Yateley

1st Line Engineer - Yateley

I want to receive the latest job alerts for application support engineer in reading, brk

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