Surrey county council Work, Jobs (with Salaries)

Technical Support Officer
Surrey County Council —Leatherhead
- £13,864 - £34,660 a year
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Adult Learning Tutors - Surreywide
Surrey County Council —Guildford
- £26.26 - £30.57 an hour
- Part-time
- Spanish
- Computer literacy
- English
- Annual leave
- Language training provided
Support Worker
Surrey County Council —Guildford
- From £28,546 a year
- Weekend availability
- Travel
- Free parking
- Annual leave
L-SPA - Customer Service Information Officer
Surrey County Council —Weybridge
- £31,659 - £33,952 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
11d
Team Administrator
Surrey County Council —Guildford
- From £28,546 a year
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Domestic Abuse Related Death Review Coordinator
Surrey County Council —Reigate
- £42,958 - £46,624 a year
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Student Support Worker
Surrey County Council —Reigate
- From £14.86 an hour
- Experience working with individuals with disabilities
- Travel
- Annual leave
- Employee assistance programme
WorkWell Programme Support Officer
Surrey County Council —Reigate
- From £34,660 a year
- CRM software
- Customer service
- Databases
- Annual leave
- Employee assistance programme
3d
Legal Practice Support Officer
Surrey County Council —Weybridge
- From £31,659 a year
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Children's Outreach Support Worker
Surrey County Council —Reigate
- £16.87 an hour
- Weekend availability
- Experience working with individuals with disabilities
- Experience working with children
- Travel
- Paid training
- Annual leave
Mediation and Dispute Resolution Officer
Surrey County Council —Woking
- £42,958 - £46,624 a year
- Hybrid work
- Analysis skills
- Conflict management
- Organisational skills
- Annual leave
- Employee assistance programme
4d
Senior Registration Officer
Surrey County Council —Guildford
- £34,660 - £36,943 a year
- Full-time
- Inventory control
- Travel
- Training & development
- Annual leave
- Employee assistance programme
Risk Intelligence Officer
Surrey County Council —Reigate
- From £38,090 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Children's Residential Support Worker
Surrey County Council —Woking
- £31,659 - £33,952 a year
- Weekend availability
- Experience working with children
- Annual leave
- Employee assistance programme
WorkWell Employment and Health Coach
Surrey County Council —Reigate
- £38,090 a year
- Travel
- Annual leave
- Employee assistance programme
Family Support Worker - Family Safeguarding Team
Surrey County Council —Reigate
- £33,552 a year
- Full-time
- Experience working with children
- Communication skills
- Annual leave
- Employee assistance programme
Reablement Team Leader
Surrey County Council —Dorking
- From £34,660 a year
- Hybrid work
- Computer literacy
- Team management
- Computer skills
- Annual leave
- Employee assistance programme
Senior Programme Support and Quality Officer
Surrey County Council —Reigate
- £48,698 a year
- CRM software
- Annual leave
- Employee assistance programme
BSL Interpreter
Surrey County Council —Weybridge
- £16,636 - £38,090 a year
- Call to connect
- Travel
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Team Manager Family Safeguarding
Surrey County Council —Guildford
- £61,439 - £65,898 a year
- Supervising experience
- Travel
- Relocation assistance
- Annual leave

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Technical Support Officer

Surrey County Council -
Leatherhead

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Job details

£13,864 - £34,660 a year

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Paid volunteer time

Qualifications

Customer service
Communication skills

Full job description

Job Introduction

The starting salary for this role is £13,864 per annum (pro rata to £34,660 FTE), working 14.4 hours per week.

We have an opportunity to join our Street Works Support Team as a Technical Support Officer, providing essential financial, customer service and administrative support to the wider Street Works function.

Our Offer to You

26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service (pro-rated for part time opportunities)
Option to buy up to 10 days of additional annual leave
A generous local government salary related pension
Up to 5 days of carer’s leave and 2 paid volunteering days per year
Paternity, adoption and dependents leave
An Employee Assistance Programme (EAP) to support health and wellbeing
Learning and development hub where you can access a wealth of resources
Wellbeing and lifestyle discounts including gym, travel, and shopping
A chance to make a real difference to the lives of our residents

About the Role

As a Technical Support Officer within the Street Works team, you will play an important role in supporting the safe and efficient operation of Surrey’s highway network. The role combines customer service and financial administration, requiring you to respond to enquiries from residents, utility companies and colleagues about street works, traffic disruption, permits and associated charges. You will review and process highway works information, raise invoices, maintain accurate records and ensure charges are correctly applied, while providing clear, timely information and resolving queries professionally.

Working in a busy and supportive team, you will help ensure street works information is accurate, compliant and effectively communicated. Success in the role requires strong attention to detail, excellent customer service and the ability to work collaboratively in a continually evolving environment. Through effective record-keeping, problem-solving and customer engagement, you will help reduce complaints, support compliance and maintain positive relationships with residents, works promoters and internal stakeholders.

Over the next 12–18 months, you will also support business continuity during Local Government Reorganisation, as Surrey County Council transitions to East Surrey Council and West Surrey Council. You will help maintain consistent processes, accurate data and clear communication across systems, supporting service quality and customer confidence during this period of change.

Shortlisting Criteria

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

Ability to work accurately with street works information and charges
Experience of working with case management or highways systems
Strong customer service and communication skills
High level of attention to detail and financial awareness
Collaborative, adaptable and learning‑focused approach

To apply, we request that you submit a CV and you will be asked the following 4 questions:

Please describe your experience of working with detailed operational information, records or data. How have you ensured accuracy and maintained high standards of quality in your work?
Tell us about your experience of using case management, highways, permit or other business systems to manage enquiries, processes or records. What was your role and how did you use the system effectively?
Please provide an example of when you delivered excellent customer service while dealing with a challenging enquiry or complaint. What actions did you take and what was the outcome?
Describe a time when you worked collaboratively within a changing environment or during a period of organisational change. How did you adapt, support colleagues and ensure work was completed successfully?

Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey.

The job advert closes at 23:59 on 09/08/2026 with interviews planned to follow.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

Please contact Liz Jones via email or on MS Teams.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Apply Now

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