Network analyst Work, Jobs in Warrington, Chs (with Salaries)

IT Support Analyst
Birchall Blackburn Law —Manchester
- Full-time
- Management
- Windows
- Microsoft Office
Quick apply
3d
Service Desk Analyst; EO; Permanent; Liverpool/Newport
Charity Commission —Bootle
- £28,867 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Information Security Analyst
Swissport International AG —Runcorn
- Full-time
- Hybrid work
- IT
- Communication skills
Project Support Office Analyst
Data Communications Company —Manchester
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Order to Cash Billing Analyst
Culina Group —Warrington
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- ERP systems
- Annual leave
- Employee assistance programme
Quick apply
Global Supply Chain Analyst
CSL Seqirus —Liverpool
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
2d
Information Governance Technical Analyst
Latham & Watkins LLP —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- SharePoint
- Employee discount
- Flexible schedule
Graduate Commercial Finance Analyst
Radius Limited —Crewe
- Full-time
- Microsoft Excel
- Marketing
- Life insurance
Quick apply
IT & Lab Systems Support Analyst
Accountrivia Ltd —Liverpool
- Full-time
- English
- Windows
- IT
Quick apply
Data Protection Analyst
ENWL —Manchester
- £38,000 - £45,000 a year
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
10d
SOC Analyst
NCC Group —Manchester
- Full-time
- Hybrid work
- Windows
- Computer networking
- IT
- Annual leave
Quick apply
Security Supply Chain and Risk Analyst
Thales —Cheadle
- Full-time
- Maintenance
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
12d
Cyber Software Engineer
Roke —Manchester
- Full-time
- Windows
- C++
- Agile
Intermediate Business Analyst
CDL Software —Manchester
- £43,000 - £48,000 a year
- Full-time
- Hybrid work
- AWS
- Bachelor's degree
- Continuous improvement
- Free parking
- Referral programme
Quick apply
Manager, Carrier Management, GBIE
CHEP —Manchester
- Full-time
- Hybrid work
- IT
- Leadership
- Employee assistance programme
Implementation & Training Lead
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Management
- Laboratory experience
- Computer networking
- Employee assistance programme
Quick apply
PMO Data Analyst
Nexperia Germany GmbH —Manchester
- Full-time
- Doctoral degree
- Data analysis skills
- Project management
- Annual leave
- Employee assistance programme
HR Product Analyst (6-Month FTC) - Manchester
Fitch Group —Manchester
- Analysis skills
- Human resources
- Organisational skills
VAT Compliance Analyst
RSM UK —Manchester
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
Senior Credit Risk Analyst - Loss Forecasting
The Very Group —Liverpool
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Bachelor's degree
- Employee discount
Quick apply

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IT Support Analyst

Birchall Blackburn Law -
Manchester

Quick apply

Job details

Permanent | Full-time
3 days ago

Qualifications

Driving Licence
Management
Avaya
Microsoft SQL Server
Microsoft Exchange
Windows
Microsoft Office
SQL
ITIL
Virtualisation
Remote access software
Relationship management
MPLS
IT
VMWare
Communication skills
Active Directory

Full job description

Job Purpose

Based from our Manchester or Preston office, but with extensive travel across our other offices, you will provide 1st and 2nd line technical support to end users on various technical issues and problems relating to hardware, software and peripherals whilst being responsible for documenting and resolving incidents and service request tickets in a timely manner according to defined SLA’s.

Key Responsibilities

Technical Support

1st and 2nd line support for all users across the business.
Managing incident and service request tickets in the IT Service Management tool, categorising and prioritising requests as they are logged.
Dealing with hardware and software enquiries; working together with a small team to deliver a professional high quality service level to end users.
In depth fault diagnosis and resolution for hardware devices and applications across the firm’s estate of HP and Dell Servers, HP Thin Clients, HP Laptops, Avaya IP Telephones and Canon MFD’s.
The support and management of Microsoft Active Directory, Exchange Server 2010, SQL Server and Remote Desktop Services within a VMWare environment.
First line support for the firms MatterSphere DMS & Indigo finance systems
Respond to and log calls, escalating calls as required with key support vendors
Manage and set up new hardware following IT policies and procedures

Person Specification

Excellent problem-solving skills to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT staff members or 3rd party vendors.
1 to 2 years’ experience of working in a similar role covering the technologies listed in the technical specification. Preferably with exposure to an ITIL based Service Desk.
Experience working within a legal environment using the MatterSphere DMS would be advantageous.
Excellent written and verbal communication skills.
Strong interpersonal skills and relationship management.
Well organised and able to prioritise own workload, working independently as well as in a team.
Proven IT technical experience, specifically the use of Microsoft Office and Windows desktop and server Operating Systems.
Must be willing to travel to our sites across the North West.
Responsible for identifying and assisting in the resolution of issues or queries escalated from staff within agreed timescales
Throughout the (to be defined) IT escalation process, maintain regular communication with Team Leader in order to manage customer expectations
Responsible for escalating unresolved problems within the agreed timescales to the external IT support Centre
Managing crisis situations, which may involve complex IT issues

Process Development

Carry out analysis into causes of technical issues and produce permanent solutions with the appropriate teams
Keeping up to date with the latest technologies

Essential Technical Experience

You must be able to demonstrate knowledge working within environments that utilise the following systems and processes:

Multiple sites connected via MPLS
Windows technology based (Exchange and SQL)
Virtualisation (VMWare)
Storage Area Network (HP)
MatterSphere Business Application
Indigo
Stringent data protection requirements
PCI requirements

Knowledge & Experience

Good inter-personal skills, able to deal with all levels within an organisation and relieve potential conflicts.
Excellent people management skills and understands dynamics of working within a team
Strong attention to detail
Self-motivated, results-oriented with a positive outlook
Remains calm under pressure and easily adapts to change
Enthusiastic and committed
Approachable, well presented and professional
Proficient written and oral communication skills.
The ability to organize, priorities and manage your time
Be willing to roll their sleeves up when required
Full UK drivers licence is desirable due to regular travel required to our offices around the North West

In return, we can offer you a competitive salary and benefits package.

Work Location: In person

Quick apply

Refine Your Search

network analyst jobs in warrington, chs

IT Support Analyst

Service Desk Analyst; EO; Permanent; Liverpool/Newport

Information Security Analyst

Project Support Office Analyst

Order to Cash Billing Analyst

Global Supply Chain Analyst

Information Governance Technical Analyst

Graduate Commercial Finance Analyst

IT & Lab Systems Support Analyst

Data Protection Analyst

SOC Analyst

Security Supply Chain and Risk Analyst

Cyber Software Engineer

Intermediate Business Analyst

Manager, Carrier Management, GBIE

Implementation & Training Lead

PMO Data Analyst

HR Product Analyst (6-Month FTC) - Manchester

VAT Compliance Analyst

Senior Credit Risk Analyst - Loss Forecasting

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