Johnson controls Work, Jobs in Manchester (with Salaries)

Quality & Customer Care Advisor
Johnson Controls —Manchester
- Full-time
- CRM software
- Customer service
- Salesforce
- Annual leave
- Employee assistance programme
12d
Senior Business System Leader (Continuous Improvement)
Johnson Controls —Manchester
- Full-time
- Up to 50% travel
- Engineering
- Master's degree
Service Sales Executive D&C
Johnson Controls —Manchester
- Full-time
- Sales
- Salesforce
- Employee assistance programme
- Employee discount
Senior Project Manager
Johnson Controls —Manchester
- Full-time
- Project management
- Travel
- Annual leave
- Employee assistance programme
Sales Proposals Engineer – Fire Suppression
Johnson Controls —Manchester
- Full-time
- Presentation skills
- Annual leave
- Employee assistance programme
Chiller Remote Service Lead
Johnson Controls —Manchester
- Full-time
- Maintenance
- Machine learning
- Travel
- Annual leave
- Employee assistance programme
Apprentice Fire & Security Service Engineer
Johnson Controls —Macclesfield
- From £15,600 a year
- Overtime
- English
- Communication skills
Account Manager - Fire Suppression (Sprinkler) - Manchester
Johnson Controls —Manchester
- Full-time
- Annual leave
- Employee assistance programme
IT Specialist – Global Server Builds & Upgrades
Johnson Controls —Manchester
- Full-time
- SQL
- IT
- Communication skills
Technical Sales & Account Manager- Data Center Solutions - Manchester
Johnson Controls —Manchester
- Full-time
- Annual leave
- Employee assistance programme
Sales Manager – Navy
Johnson Controls —Manchester
- Full-time
- Sales
- Mentoring
- Leadership
13d
Head of Service Sales - Global Marine & Navy
Johnson Controls —Manchester
- Full-time
- Sales
- Salesforce
13d
Lead IREF Design Engineer
Johnson Controls —Manchester
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- System design
Customer Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Communication skills
- Free parking
- Annual leave
4d
Customer Relations Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Inside Sales Consultant
Johnson Controls —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
2d
Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Manchester
- Full-time
- Computer Science
- Bachelor's degree
- APIs
Associate Director - FSP
Johnson Controls —Manchester
- Full-time
- Microsoft Powerpoint
- ERP systems
- Organisational skills
5d

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Senior Business System Leader (Continuous Improvement)
Johnson Controls —Manchester
Act as a system steward and cultural architect, driving consistency, rigor, and maturity across the Domain. Align digital transformation initiatives with Lean…
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Buy It Direct —Huddersfield
Supporting improvements across damage reduction, handling, loading, driver processes, depot ways of working and operational consistency.
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johnson controls jobs near manchester

Quality & Customer Care Advisor

Johnson Controls -
Manchester

Apply Now

Job details

Full-time
12 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

CRM software
Customer service
Salesforce
Data analysis skills
Organisational skills
IT
Communication skills

Full job description

Manchester – Office Based | Full-Time | Onsite

We are looking for a B2B Quality & Customer Care Advisor to support our business customers across services including intruder alarms, fire detection, CCTV, and access control. You’ll deliver high‑quality customer interactions, manage queries, and help drive continual improvement across service delivery.

What we offer

Competitive Salary: Reflecting your skills and experience.
Flexible Leave Entitlement: 25 days of annual leave (pro-rated in hours) plus time off in lieu for any Bank Holidays worked.
Holiday Purchase Scheme: Buy up to 10 additional days, increasing your total annual entitlement to the equivalent of up to 35 days.
Comprehensive Benefits: Including pension plan (up to 7% employer contribution match), life assurance, employee assistance program, and referral scheme.
Exclusive Discounts: With high street brands, cycle-to-work scheme, and discounts on Johnson Controls security products.
Career Development: Extensive opportunities for growth and advancement.

What you’ll do:

Handle customer enquiries via phone and email
Support account management and build strong customer relationships
Monitor quality and identify improvement opportunities
Analyse data and identify trends to enhance the customer journey
Work closely with internal teams to resolve issues and improve processes
Take ownership of customer queries through to resolution

What we’re looking for:

Must-Have:

Strong customer service and communication skills
Ability to manage multiple priorities effectively
Attention to detail and strong organisational skills
IT literacy and experience using CRM systems
Proactive, team-focused mindset with a passion for improvement

Nice-to-Have:

Experience with Salesforce
Background in quality frameworks or data analysis
Experience working cross-functionally

About Johnson Controls

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-MS2
#LI-Onsite

#ADTcustomerservice

Apply Now

Refine Your Search

johnson controls jobs in manchester

Quality & Customer Care Advisor

Senior Business System Leader (Continuous Improvement)

Service Sales Executive D&C

Senior Project Manager

Sales Proposals Engineer – Fire Suppression

Chiller Remote Service Lead

Apprentice Fire & Security Service Engineer

Account Manager - Fire Suppression (Sprinkler) - Manchester

IT Specialist – Global Server Builds & Upgrades

Technical Sales & Account Manager- Data Center Solutions - Manchester

Sales Manager – Navy

Head of Service Sales - Global Marine & Navy

Lead IREF Design Engineer

Customer Service Coordinator

Customer Relations Coordinator

Inside Sales Consultant

Solutions Architect – Contact Center (Cloud & AI)

Associate Director - FSP

More jobs to discover

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