Information technology Work, Jobs in Cambridge, Eng (with Salaries)

IT Service Analyst
Ask IT Solutions Ltd —Cambridge
- £26,000 - £32,000 a year
- Full-time
- Up to 50% travel
- English
- Travel
- Annual leave
Quick apply
7d
Service Desk Engineer
Redgate —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Annual leave
IT & Information Security Management System Coordinator
Cambridge Intelligence —Cambridge
- Hybrid work
- Google Suite
- Organisational skills
- Leadership
- Annual leave
IT Technical Support Analyst
North Hertfordshire District Council —Letchworth
- £33,637 - £37,987 a year
- Computer networking
IT Service Desk Team Lead
Cambridge Consultants —Cambridge
- Continuous improvement
- Training & development
- Leadership
IT Support Engineer
DLRC —Letchworth
- Hybrid work
- Continuous improvement
- SharePoint
- Leadership
Technical Support Engineer
Trinity Managed Services —Great Chesterford
- £26,000 - £30,000 a year
- Weekend availability
- English
- Windows
- Computer networking
- Referral programme
- Sick pay
Quick apply
12d
IT Operations Manager
SPT Labtech —Cambridge
- Full-time
- Hybrid work
- Team management
- Leadership
Quick apply
1st Line IT Support Engineer
Genmar IT —Bishop's Stortford
- From £26,500 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Free parking
- Work from home
Quick apply
4d
Enterprise Systems Analyst & AI Enablement - Qualcomm, Cambridge, UK
Qualcomm —Cambridge
- Doctoral degree
- Master's degree
- Presentation skills
IT GRC SOX Specialist - Regulatory Frameworks
Aveva —Cambridge
- Full-time
- Hybrid work
- In-person
- Annual leave
ICT Senior Service Desk Analyst - Herts
Cambridgeshire Constabulary —Huntingdon
- £32,613 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
4d
IT Workplace Specialist
Mettler Toledo —Royston
- Travel
- SharePoint
- Communication skills
- Annual leave
IT Sales Freelancer
ValMIND —Cambridge
- Business development
- Marketing
ICT Senior Service Desk Analyst - Herts
Hertfordshire Constabulary —Huntingdon
- £32,613 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
4d
IT Technician - Sudbury Cluster
Unity Schools Partnership —Haverhill
- £27,254 - £29,540 a year
- Full-time
- Travel
- Computer networking
- Organisational skills
Internal Control IT Senior Manager
Aveva —Cambridge
- Hybrid work
- Organisational skills
- In-person
- Internship
- Annual leave
Information Systems Security Officer (ISSO) III
General Dynamics Information Technology —Lakenheath
- £93,662 - £111,780 a year
- Bachelor's degree
- No degree
- Travel
IT Infrastructure Solutions Architect
Aveva —Cambridge
- Full-time
- Hybrid work
- Engineering
- Mentoring
- In-person
- Annual leave
Distribution Systems Analyst
Acushnet Golf —Saint Ives
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
10d

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IT Service Analyst

Ask IT Solutions Ltd
Cambridge

Quick apply

Job details

Permanent | Full-time
£26,000 - £32,000 a year
7 days ago

Benefits

Annual leave
Discounted or free food
Company pension
Company events
Private medical insurance
Paid volunteer time

Qualifications

Desktop support
Driving Licence
Incident queue management
Ticket management
English
Customer support
Intune
Mobile devices

Full job description

At Ask IT Solutions Ltd, we’re driven by a simple promise: deliver exceptional, world‑class IT support and build long‑term relationships by taking full ownership of our clients’ technology needs. Founded to be the premier IT support partner across East Anglia, we’re proactive, innovative and people‑centred, proud of a culture that values wellbeing, growth and doing the right thing for customers the first time, every time.

Job Purpose

To provide high-quality 1st and 2nd line support to end users, ensuring incidents and service requests are triaged, resolved or appropriately escalated within agreed SLAs. The role develops and maintains core IT support skills, following established processes, standards and security practices.

Responsibilities

Process tickets via portal, email and phone; triage, troubleshoot and resolve within SLA; escalate when necessary; maintain accurate records and contribute to the service catalogue
Provide IT Service Delivery and Systems Support to users locally and nationally, both remotely and on-site
Install, configure and maintain all end-user devices (Windows, macOS, mobile), peripherals, AV equipment and approved software; manage updates and patching
Support onboarding/offboarding: device builds, account provisioning/deprovisioning, asset tagging and returns
Administer Microsoft 365, Active Directory, Group Policy and Intune; undertake day-to-day changes
Monitor backups, endpoint protection and health checks; follow runbooks for routine alerts; perform preventive maintenance
Assist with IT projects, installations, migrations and rollouts under supervision
Provide clear and professional support; arrange site visits where required; deliver end-user training and guidance as required
Adhere to security, data protection, health & safety and acceptable use policies
Build strong working relationships within the team and clients and contribute to a positive service culture
Carry out any reasonable tasks within the scope and level of the role as requested by a manager

Reports to: Service Delivery Manager/Technical Director

Employee Benefits

Competitive pay with a clear and transparent progression framework
25 days annual leave (+ bank holidays), rising to 28 after 3 years of service, includes your birthday off work – because no one should work on their special day
Annual discretionary bonus based on company performance
Company pension offered after the probationary period
Private medical cover after 1 year of service
Unlimited CPD budget for training and career development
Office snacks and drinks regularly provided
Company social events.

Job Types: Full-time, Permanent

Pay: £26,000.00-£32,000.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Paid volunteer time
Private medical insurance

Language:

English (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Location:

Cambridge CB23 7QJ (required)

Willingness to travel:

50% (required)

Work Location: In person

Quick apply

Refine Your Search

information technology jobs in cambridge, eng

IT Service Analyst

Service Desk Engineer

IT & Information Security Management System Coordinator

IT Technical Support Analyst

IT Service Desk Team Lead

IT Support Engineer

Technical Support Engineer

IT Operations Manager

1st Line IT Support Engineer

Enterprise Systems Analyst & AI Enablement - Qualcomm, Cambridge, UK

IT GRC SOX Specialist - Regulatory Frameworks

ICT Senior Service Desk Analyst - Herts

IT Workplace Specialist

IT Sales Freelancer

ICT Senior Service Desk Analyst - Herts

IT Technician - Sudbury Cluster

Internal Control IT Senior Manager

Information Systems Security Officer (ISSO) III

IT Infrastructure Solutions Architect

Distribution Systems Analyst

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