Back office Work, Jobs in Edinburgh, Sct (with Salaries)

Operations analyst - Payments
SECCL —Edinburgh
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
8d
Clerical Assistant - Kaimes School
City of Edinburgh Council —Edinburgh
- £26,806 - £27,032 a year
- Oracle
- Inventory control
- Word processing
10d
Office Coordinator
Mazars —Edinburgh
- Microsoft Powerpoint
- Microsoft Word
- Front desk
Housing Assistant - Full time
Scottish Veterans Residences —Edinburgh
- £27,833 a year
- Full-time
- Budgeting
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Production Assistant
GloCast Ltd —Portobello
- From £21,600 a year
- Overtime
- Microsoft Office
- Business development
- Travel
- Free parking
- Life insurance
Quick apply
3d
Corporate Receptionist
Rapport —Edinburgh
- £18,204 a year
- Part-time
- Computer literacy
- Microsoft Office
- Front desk
- Employee assistance programme
Junior Marketing Assistant
Edinburgh Honey Co —Edinburgh
- £25,420.00 - £30,450.33 a year
- Full-time
- Hybrid work
- Customer service
- Merchandising
- English
- Free parking
- Employee discount
Quick apply
10d
Project Assistant
Harmony Fire —Edinburgh
- Full-time
- Microsoft Outlook
- Writing skills
- Continuous improvement
Quick apply
Housing Assistant
Scottish Veterans Residences —Edinburgh
9d
Laboratory Technician - Pathology
Forestry Commission - Forest Research —Roslin
- £30,105 a year
- Full-time
- Presentation skills
- Bachelor's degree
- No degree
- Free parking
- Annual leave
Proposals Coordinator
CYBERHAWK —Edinburgh
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- English
- Administrative experience
- Annual leave
- Employee assistance programme
Junior Developer
Schuh —Livingston
- Full-time
- Computer Science
- SQL
- Analysis skills
- Employee assistance programme
- Employee discount
9d
Mobile Vending Merchandiser
Vending Services Ltd —Central Belt
- £13 an hour
- Full-time
- Merchandising
- English
- Supervising experience
Quick apply
9d
Customer Support Accountant
FreeAgent —Edinburgh
- £31,500 - £35,500 a year
- Full-time
- Hybrid work
- Computer literacy
Quick apply
Administrative Assistant
Esri —Edinburgh
- Full-time
- Customer service
- Word processing
- Computer literacy
9d
Reception Supervisor
Dalmahoy Hotel & Country Club —Edinburgh
- £13.50 an hour
- Full-time
- Hotel
- Front desk
- Communication skills
- Employee discount
- Referral programme
Quick apply
Receptionist
Edinburgh Marriott Hotel Holyrood —Edinburgh
- £12.71 an hour
- Full-time
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
12d
Receptionist
Arnold Clark —Edinburgh
- £10,000 - £10,500 a year
- Weekend availability
- Microsoft Excel
- Microsoft Office
- Front desk
- Employee discount
Quick apply
13d
Housing Supervisor - North East Locality Office
City of Edinburgh Council —Edinburgh
- £34,452 - £40,501 a year
- Customer service
- Leadership
4d
Junior/Graduate Customer Support Accountant
FreeAgent —Edinburgh
- £27,500 - £31,500 a year
- Full-time
- Hybrid work
- Computer literacy
- Accounting
Quick apply

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Operations analyst - Payments

SECCL -
Edinburgh

Apply Now

Job details

Full-time
£30,000 - £35,000 a year
8 days ago

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Private medical insurance
Employee discount
Sabbatical

Qualifications

Process improvement
Staff training
Communication skills

Full job description

Location

Edinburgh

Employment Type

Full time

Location Type

Hybrid

Department

Operations

Compensation

£30K – £35K

Hybrid with 2 days a week in our Edinburgh office

About us

Seccl is the Octopus-owned embedded investment platform that’s on a mission to helping more people to invest – and invest well.

We’re B-Corp certified with an amazing product-market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years.

We’re also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money.

The role

Our Operations analysts are part of collaborative, cross-functional teams of engineers, product owners, and operations analysts united by an absolute focus on problem solving, innovating, and delivering great customer outcomes. These are teams of experts, big thinkers, and fast learners who love to get stuff done.

As an Operations analyst in our Payments team, you’ll support with the day to day operations across all our product types. You will be in close contact with all areas of the Operations team to ensure we maintain high standards of service during an exciting period of accelerated growth. We’re looking for candidates who have previous experience in a similar role.

On a typical day you will be…

Supporting your Operations delivery lead with regular business reporting

An analytical problem solver, delivery focussed and a trusted member of the team, you will support the wider business by answering queries in a timely manner

Investigating and taking end to end ownership of our cash processes. Ensuring issues are resolved in line with regulatory and customer agreed SLAs

Reviewing operational workflow and, where possible, suggesting process improvements

Working closely with the customer, product and engineering teams to explore better ways of working and to support our scalability

Supporting with training for new members of the team

Supporting other areas of Operations as and when required

What you’ll own

Owning the end-to-end investigation and resolution of cash process issues, ensuring regulatory and customer agreed SLAs are met
Delivering accurate business reporting that supports operational performance and decision making
Resolving complex queries promptly and becoming a trusted operational partner across the business
Working with Customer, Product and Engineering to improve customer outcomes and develop scalable ways of working
Identifying and driving improvements to operational workflows and cash processes
Building capability across the team by supporting new starter training and sharing your knowledge
Contributing across Operations to maintain high service standards as Seccl grows

This role’s for you if...

You have a good understanding of the Investment Management industry

You can identify, analyse and resolve any complex issues working to strict deadlines

You have a great domain knowledge of investment platforms, particularly knowledge of the CASS environment

You have communication and organisation skills with the ability to describe to both technical and non-technical audiences

This role isn’t for you if...

You rely on a lot of top-down direction. Here, you’ll have a lot of freedom and ownership of your role, and you’ll be expected to shape your own progression

You’re not comfortable working in a fast-paced environment. Our speed and scalability are what set us apart; you need to be able to act quickly and think on your feet

You struggle to follow through on ideas. We value people who do what they say they will. If you care about something, you have the freedom here to make it happen

You don’t like change. You’ll get on great here if you relish the ambiguity of rapid growth and are willing to embrace uncertainty

What’s in it for you…

We offer a generous mix of benefits for the things that really matter to our people, including:

A salary between £30,000 and £35,000 – dependant on experience + reviewed annually

27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave

Two volunteering days per year

Option to work abroad for up to six weeks a year

Secclbrate - our recognition programme that offers a mix of flexible rewards including extra pay, additional holiday and increased learning budget

Length of service award – one month paid sabbatical at eight years

✅ 6% employer pension contribution, and life assurance

Private medical insurance with AXA Health

Enhanced Parental leave

MacBook and up to £500 home office set up budget

£750 per person learning budget

Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace

Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy

Perkbox – Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts

Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing

Our culture

We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation.

Interview process

Interviewing is a two-way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. In general, you can expect the interview process to look a bit like this, (following an initial chat with one of our Talent team):

First stage – 45 mins competencies-based interview with the hiring manager

Second stage – one-hour technical interview or assessment

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out and you should expect to hear back from us within one to two weeks of applying.

Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If this sounds like your kind of thing, we encourage you to apply even if you don’t tick every box. We’d love to hear from you!

Compensation Range: £30K - £35K

Apply Now

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