It infrastructure manager Work, Jobs in Basingstoke, Ham (with Salaries)

IT Operations Manager
Newbury Building Society —Newbury
- £52,000 - £54,502 a year
- Full-time
- Continuous improvement
- Organisational skills
- Leadership
Service Delivery Manager
Nomios —Basingstoke
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Continuous improvement
Quick apply
IT Director
Propel Together —Wokingham
- APIs
- Leadership
Charter Manager (Private Jet and Helicopter Charter)
Starflight Aviation LTD —Farnborough
- £50,000 - £60,000 a year
- Weekend availability
- CRM software
- Customer service
- Business development
- Free parking
Quick apply
9d
Systems & Database Administrator
More House School —Farnham
- £45,000 - £50,000 a year
- 8 hour shift
- IT
- In-person
- School
Quick apply
8d
Service Operations Manager
SSE —Reading
- £59,800 - £89,800 a year
- Full-time
- Employee discount
11d
IT Security Manager
Surrey Satellite Technology Limited —Guildford
- Full-time
- Management
- Leadership
- Communication skills
Digital Transformation Manager
Balfour Beatty —Basingstoke
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
IT Engineer
QinetiQ —Farnborough
- £51,975 - £57,750 a year
- Full-time
- Engineering
- Mentoring
- Employee discount
4d
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Bracknell
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
Digital and IT Contracts and Commercial Manager
Reading Borough Council —Reading
- £50,269 - £63,472 a year
- Full-time
Civil Engineer Apprentice - Aviation Engineering (Basingstoke)
AECOM —Basingstoke
- Full-time
- Hybrid work
- Civil engineering
- Communication skills
Environments Associate
Fujitsu —Basingstoke
- Travel
- Mentoring
- Organisational skills
3d
Program Manager - UK
MDA Space —Didcot
- Hybrid work
- Engineering
- Business development
- Bachelor's degree
- Employee assistance programme
- Life insurance
Senior Customer Experience Manager
Novuna —Newbury
- Hybrid work
IT Senior Solutions Engineer (Multi Office Based)
Ultra Intelligence & Communications —Maidenhead
- Full-time
- Windows
- Bachelor's degree
- Conflict management
- Flexible schedule
Security Manager
AWE —Reading
- From £48,950 a year
- Full-time
- Team management
- Organisational skills
- In-person
- Free parking
- Relocation assistance
Technical Account Manager
DXC Technology —Farnborough
- Full-time
- Continuous improvement
- Budgeting
Data Center IT Manager
Nebius —Longcross
- Leadership
Quick apply
IT Administrator
The Brain Tumour Charity —Fleet
- £29,000 a year
- Full-time
- Hybrid work
- Communication skills
5d

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IT Operations Manager

Newbury Building Society -
Newbury

Apply Now

Job details

Full-time
£52,000 - £54,502 a year

Benefits

Company pension
Paid volunteer time

Qualifications

ITIL Certification
Driving Licence
Stakeholder collaboration
IT team management
Stakeholder liaison
IT service management
Continuous improvement
Technology leadership experience
Organisational skills
Customer support
Application support
Information technology team management
Leadership
Team motivation leadership
Communication skills
Operations leadership experience

Full job description

Location

Head office, Newbury

Hours

Monday to Friday 9.00am to 5.00pm (35 hours per week)

Salary*

£52,000 - £54,502

Interview

Interview 1: 60-minute competency-based interview.
Interview 2: 60-minute skills-based interview.

Both interviews will be held at our head office in Newbury - we aim to interview successful applicants within 10 days. Feedback will be provided regardless of outcome.

We are looking for an experienced IT Operations Manager to lead the delivery of reliable, secure, and customer-focused IT services. This is a fantastic opportunity for a people focussed leader who enjoys balancing operational excellence, service delivery, team development, and continuous improvement.

You will play a key role in ensuring our IT systems, applications, and infrastructure support the needs of colleagues and customers, while helping to shape the future of our technology services.

This is an opportunity to make a genuine impact within an organisation where technology is a key enabler of business success. You'll have the autonomy to lead, improve, and influence, while developing both people and services that make a real difference.

If you're passionate about service excellence, team development and delivering meaningful business outcomes, we'd love to hear from you.

What will you be doing?

As our IT Operations Manager, you will be responsible for the day-to-day running of IT operations, ensuring high levels of service, performance, and resilience across the organisation.

Key responsibilities include:

Leading and developing a team of IT professionals, creating a culture of accountability, growth, and collaboration.
Managing IT service delivery, service desk operations, and application support to ensure an excellent colleague experience.
Working closely with business stakeholders to understand technology requirements and deliver effective solutions.
Driving operational improvements, identifying opportunities to enhance efficiency, service quality, and customer outcomes.
Managing third-party suppliers and vendors, ensuring performance and service levels are met.
Supporting the successful delivery of technical projects and business change initiatives.
Working collaboratively with IT Security and Infrastructure colleagues to maintain secure, reliable, and resilient technology services.
Acting as a trusted IT leader and champion across the business.

What skills and experience do you need?

We are seeking someone who combines strong technical understanding with excellent leadership and relationship-building skills.

You'll bring:

Experience leading IT Operations, Service Delivery or Service Desk functions.
A track record of managing and developing technical teams.
Experience delivering high-quality application support and end-user services.
Strong stakeholder management and communication skills, with the ability to influence at all levels.
Experience managing third-party suppliers and service providers.
Strong planning, prioritisation, and organisational skills.
Advanced knowledge of Microsoft 365, Active Directory and Microsoft desktop technologies.
A passion for continuous improvement and delivering excellent customer outcomes.

Essential skills and experience:

Proven experience of working with internal and/or external, customers to ensure the highest quality service experience.
Evidence of excellent written and verbal communication skills with the ability to present complex information clearly and effectively.
Proven ability to delivery application support.
Proven ability to establish positive working relationships, build and maintain trust, and be able to influence, negotiate and persuade at all levels.
Excellent planning and organisational skills and able to prioritise to meet deadlines and cope with fluctuations in workload.
Strong teambuilding and management skills with the ability to inspire, motivate, lead, and develop a team.
Demonstrable experience of Third-Party Management.
Demonstrable experience of leading the Service Delivery function within a multi-site environment.
Demonstrable experience of managing Service Desk.
Experience of leading and coaching a technical team.
Knowledge of Microsoft desktop applications, Active Directory, and Microsoft 365 to an advanced level.
Experience of working within a multi-site environment.
Driving licence.

Desirable skills and experience:

Experience working within an ISO27001 compliant enterprise.
ITIL Foundation.
Experience of working within a regulated environment.
Experience managing procurement and budgets.
Experience of Banking Money Transmission process.
Azure Certification.

Why choose us?

We want to help you develop – we are accredited by the Financial Services National College for the quality of our learning and development practices. No matter your role, there will be opportunities to take on new responsibilities and be involved in projects to further your career.
We want to look after and reward you - you will receive a generous holiday allowance, contributory stakeholder pension scheme, access to wellbeing programmes, and your birthday off.
We care about our communities – as well as providing financial services, we get involved in supporting local charities and people. This means regular opportunities to volunteer, fundraise, and help with community events and activities. All employees also receive two paid days of volunteering every year to help causes they feel passionately about.

The salary offered is dependent on evidence of key competencies and skills you currently have. Newbury Building Society pride themselves on recruiting for potential so if you do not meet all of the criteria in terms of knowledge, experience and skills, you will benefit from learning and development opportunities to enable you to work towards the top of the salary range. This will be via ongoing feedback from your line manager and assessment of your progression against all the criteria.

Apply Now

Refine Your Search

it infrastructure manager jobs in basingstoke, ham

IT Operations Manager

Service Delivery Manager

IT Director

Charter Manager (Private Jet and Helicopter Charter)

Systems & Database Administrator

Service Operations Manager

IT Security Manager

Digital Transformation Manager

IT Engineer

Data Center Technician , Operations, IT, & Support Engineering

Digital and IT Contracts and Commercial Manager

Civil Engineer Apprentice - Aviation Engineering (Basingstoke)

Environments Associate

Program Manager - UK

Senior Customer Experience Manager

IT Senior Solutions Engineer (Multi Office Based)

Security Manager

Technical Account Manager

Data Center IT Manager

IT Administrator

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