Printer service engineer Work, Jobs in England (with Salaries)

Systems Engineer
Abacode —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Technical Service Representative for Print Production
Xerox —Bishop's Stortford
- Full-time
- Schematics
- Customer service
- Travel
- Annual leave
IT Field Service Engineer - Hope Works & South
Breedon Group plc —Hope
- Full-time
- Hybrid work
- Windows
- Free parking
Quick apply
Principal, Cloud Software Engineer
Jazz Pharmaceuticals —Cambridge
- Remote
- Computer Science
- Engineering
- Java
- Annual leave
9d
Infrastructure Support Engineer
Waterstons —London
- £30,000 - £36,000 a year
- Hybrid work
- Windows
- AWS
- Communication skills
- Employee assistance programme
- Sick pay
Infrastructure Support Engineer
Waterstons Ltd —London
- £30,000 - £36,000 a year
- Full-time
- Windows
- AWS
- Communication skills
- Employee assistance programme
- Sick pay
IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Customer service
- Travel
Service Desk Analyst
ZR Mind Digital Solutions —London
- £2,500 - £3,000 a month
- Full-time
- Microsoft Outlook
- English
- Windows
- Free parking
Quick apply
11d
Field Print Engineer – Sheffield & Doncaster
KYOCERA Document Solutions —Sheffield
- Customer service
- Communication skills
- Employee assistance programme
On-site Support Engineer
Node4 —London
- Software troubleshooting
- Computer networking
- In-person
- Employee assistance programme
20h
Level 1 & Level 2 Service Desk Analyst (Recent Graduate OR an Apprentice)
GBA Group of Companies —Grimsby
- Full-time
- Azure
- Customer service
- Windows
Quick apply
3d
Desktop Support Engineer
Cognizant —London
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
2d
ICT Support Engineer
Independent Office for Police Conduct —Birmingham
- £34,067 - £39,197 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Management
- Annual leave
- Employee assistance programme
9d
Entry Level Support Engineer
OSTTRA —London
- Full-time
- Hybrid work
- Computer Science
- Windows
- Bachelor's degree
Quick apply
4d
Aerospace Engineer (Hardware Focused)
LiveLink —Havant
- £45,000 - £55,000 a year
- Full-time
- CAD
- Engineering
- Master's degree
Quick apply
Field Service Engineer
Apogee Corp —Reading
- Monday to Friday
- Customer service
- Computer networking
- IT
- Employee assistance programme
- Employee discount
Junior Support Engineer
Barnes Roffe —London
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
Quick apply
9d
Onsite Service Engineer
Apogee Corp —Bath
- Monday to Friday
- Driving
- Computer networking
- IT
- Employee assistance programme
- Employee discount
14d
Field Support Engineer
Xperience —Banbury
- Hybrid work
- Azure
- Windows
- Microsoft Office
- Free parking
- Bereavement leave
IT Workplace Specialist
Mettler Toledo —Royston
- Windows
- Travel
- SharePoint
- Annual leave

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Systems Engineer

Abacode -
London

Apply Now

Job details

Full-time

Qualifications

TCP
ITIL Certification
Microsoft Outlook
Customer service
Windows
DHCP
CompTIA Network+
IT support
Computer networking
DNS
Mac OS
ServiceNow
TCP/IP
Communication skills
Active Directory
CompTIA A+
Time management
Help desk

Full job description

London, United Kingdom

Full Time

UK - Information Technology

Mid Level

About Us:

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!

Position Overview:

This role provides first-contact remote technical support for network, server, and end-user systems. As the first point of contact for clients, you will be responsible for accurately creating and updating support tickets and coordinating communication with engineers when assistance is available.

Team members interact regularly with end-users across diverse computing environments and must clearly communicate technical issues to both technical and non-technical audiences. Thrive seeks individuals with strong technical aptitude, excellent verbal and written communication skills, and a desire to learn and grow across all aspects of IT while delivering world-class support.

Responsibilities:

Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
Perform first response and initial triage of customer issues, troubleshooting single-user and system-impacting incidents and accurately documenting all actions in Thrive’s tools.
Perform rapid analysis of workstation-level incidents, identifying root causes and applying appropriate troubleshooting methodology
Ask clarifying questions to fully understand client concerns and escalate issues to engineers when required due to time, complexity, or skill level.
Manage the daily prioritization, coding, and routing of service incidents and requests.
Follow Thrive's established best practices for task management
Set and manage client expectations throughout the troubleshooting process, maintaining a focus on both prompt resolution and world-class customer service.
Develop a strong understanding of Thrive products and their integration into client environments to ensure efficient and effective issue resolution.
Work with and document diverse client computing environments, including unfamiliar workstation, server, and network configurations, to determine the fastest path to resolution.

Required Qualifications:

2–3 years of IT support experience in a help desk or service desk environment; MSP experience preferred.

Experience with ticketing systems (e.g., ServiceNow), remote support tools (e.g., Kaseya, Ninja), and RMM platforms.

Proficiency supporting Windows 10/11, macOS fundamentals, Microsoft 365 (Outlook, Teams, OneDrive), and common line-of-business applications, including Office and Outlook configuration.

Working knowledge of Active Directory/Entra, mobile device configuration and troubleshooting, workstation hardware, printers, and peripherals.

Basic networking knowledge, including TCP/IP, DNS, and DHCP.

Strong customer service focus with the ability to clearly communicate technical concepts to non-technical users.

Excellent written and verbal communication, documentation, and time-management skills.

Ability to work independently and collaboratively in a team environment.

Availability to work after hours or participate in on-call rotations as required.

Optional Qualifications:

Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications:

CompTIA A+

CompTIA Network+

Microsoft 365 Fundamentals (MS-900)

ITIL Foundation (v4).

Apply Now

Refine Your Search

printer service engineer jobs in england

Systems Engineer

Technical Service Representative for Print Production

IT Field Service Engineer - Hope Works & South

Principal, Cloud Software Engineer

Infrastructure Support Engineer

Infrastructure Support Engineer

IT 1st Line Support Engineer

Service Desk Analyst

Field Print Engineer – Sheffield & Doncaster

On-site Support Engineer

Level 1 & Level 2 Service Desk Analyst (Recent Graduate OR an Apprentice)

Desktop Support Engineer

ICT Support Engineer

Entry Level Support Engineer

Aerospace Engineer (Hardware Focused)

Field Service Engineer

Junior Support Engineer

Onsite Service Engineer

Field Support Engineer

IT Workplace Specialist

I want to receive the latest job alerts for printer service engineer in england

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