Technical support advisor Work, Jobs in Edinburgh, Edh (with Salaries)

Customer Technical Support Advisor
GoFibre —Edinburgh
- £25,000 - £28,000 a year
- Rotating shift
- Hybrid work
- English
- Communication skills
Quick apply
7h
B1 - Client Support Advisor - West Lothian - Social Security Scotland
The Scottish Government —Bathgate
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
7d
Health and Safety Advisor
Defence Equipment and Support —Dunfermline
- £36,000 a year
- Part-time
- Hybrid work
- Travel
- Annual leave
- Employee discount
13d
Specialist EHS
NextPharma GmbH —Livingston
- Full-time
- Engineering
- Microsoft Office
- Bachelor's degree
2d
Associate Director, ER&I (Energy, Resourcing and Industrials incl. Construction), Operations Industry & Domain Solutions, Engineering AI & Data, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- Management
- Master's degree
- Business development
Senior Manager, Funding & Financing – Commercial & Financial Advisory, Infrastructure and Capital Programmes: Strategy, Risk and Transactions Advisory
Deloitte —Edinburgh
- Hybrid work
- Business development
- Contracts
- Leadership
Manager, ER&I (Energy, Resources and Industrials), Operations Industry & Domain Solutions, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- Microsoft Excel
- IT
- AI
9d
Business Architect Manager, Consumer, ERI & TMT, Operations Industry & Domain Solutions, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- Microsoft Powerpoint
- No degree
- AI
9d
Senior Manager, Migration Workstream Lead/Project Manager – Investment Management & Wealth, Operations Industry & Domain Solutions, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- Azure
- Mentoring
- Agile
Head of Information and Data Governance
Nucleus Financial Group —Edinburgh
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Technical Service Advisor
MAN Truck & Bus UK —Grangemouth
- £27,261 a year
- Full-time
- Customer service
- Administrative experience
7d
Sonata SME
Cognizant —Edinburgh
- Full-time
- Hybrid work
- SQL
- Analysis skills
Assistant Manager Audit - Private Capital
Grant Thornton UK LLP —Edinburgh
- Full-time
- Project management
Dedicated Solution Service Engineer (DSSE)
Corero —Edinburgh
- Computer Science
- Sales
- Customer service
- Annual leave
- Life insurance
2d
Senior Pre-Sales Engineer - UEM/RMM
N-able —Edinburgh
- Full-time
- Hybrid work
- Sales
- Project management
- Organisational skills
- Employee stock purchase plan
- Annual leave
Account Manager - UK Adviser Sales Business Development (Edinburgh based)
BlackRock Investments —Edinburgh
- Hybrid work
- Sales
- Bachelor's degree
- No degree
- Work from home
Advisory Consultant - Procurement
AECOM —Edinburgh
- Full-time
- Hybrid work
- Management
- Communication skills
Insurance Manager
Aukera —Edinburgh
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
- Annual leave
Senior Sales Executive - UKI
Perk —Edinburgh
- Full-time
- Bar
- Sales
- Public speaking
- Relocation assistance
- Annual leave
Staff Systems Engineer - Aerospace & Defence
Plexus —Livingston
- Hybrid work
- Engineering
- Bachelor's degree
- Annual leave
- Employee assistance programme

I want to receive the latest job alerts for technical support advisor in edinburgh, edh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Technical Support Advisor

GoFibre -
Edinburgh

Quick apply

Job details

£25,000 - £28,000 a year
7 hours ago

Benefits

Company pension
Discounted gym membership

Qualifications

English
Technical support
IT support
Communication skills

Full job description

Customer Technical Support Advisor

Looking to build a career in tech? Join GoFibre and gain hands-on technical support experience with one of Scotland's fastest-growing broadband providers.

Location: Edinburgh (Hybrid)

Salary: £25,000 - £28,000 per annum (depending on experience)

Shift Pattern: Monday to Friday shifts between 8am-8pm and weekends on a rotational basis

At GoFibre, we're on a mission to transform communities with lightning-fast broadband, and we're looking for a technically minded problem solver to join our growing Technical Support team.

This is a hands-on technical support position where you'll be speaking with customers every day, investigating faults, troubleshooting connectivity issues, identifying major incidents and helping to keep our customers connected.

It's a fantastic opportunity for someone with an interest in IT, networking, broadband, or technical troubleshooting who's looking to build real technical experience. You'll gain exposure to more complex Line 2 investigations, broaden your technical knowledge, and develop skills that can open doors to future opportunities.

We're looking for someone who enjoys solving problems, loves getting to the bottom of technical issues, and understands that not everyone is a tech expert. You'll be able to translate technical jargon into plain English, show patience when helping customers, and deliver a great experience even when dealing with complex faults.

What You'll Be Doing

No two days are the same, but you can expect to:

Troubleshoot broadband, connectivity and service faults for our customers.
Investigate major incidents, network issues and wider service disruptions.
Provide technical support via phone, email, web chat and ticketing systems.
Own customer faults from initial diagnosis through to resolution.
Escalate complex issues to our 2nd Line Technical Support team while remaining the key contact for the customer.
Monitor systems and alerts to identify and address potential issues early.
Grow your technical skills and become a trusted GoFibre expert.

What We're Looking For

You'll thrive in this role if you have:

A genuine interest in technology, broadband, networking or IT support.
Experience troubleshooting technical issues, either professionally, academically or through personal interest.
Strong communication skills with the ability to explain technical issues clearly to non-technical customers.
A customer-focused approach and the patience to support people with different levels of technical confidence.
A naturally curious mindset with strong problem-solving skills.
A positive attitude and eagerness to learn and develop within a technical environment.

What's in it for you?

The opportunity to kickstart your career in technical support.
Ongoing learning and development.
A collaborative and supportive team environment.
The chance to work for one of the UK's fastest-growing broadband providers.
A role where you'll make a genuine difference to customers every single day.

Plus you'll get:

31 days holiday
Discounted gym membership
Enhanced pension
Private healthcare

Ready to Get Connected?

If you're passionate about people, curious about technology, and excited by the idea of building a career in tech, we'd love to hear from you.

Apply today and help us keep our customers connected.

www.gofibre.co.uk

#LI-SN1

Quick apply

Refine Your Search

technical support advisor jobs in edinburgh, edh

Customer Technical Support Advisor

B1 - Client Support Advisor - West Lothian - Social Security Scotland

Health and Safety Advisor

Specialist EHS

Associate Director, ER&I (Energy, Resourcing and Industrials incl. Construction), Operations Industry & Domain Solutions, Engineering AI & Data, Technology & Transformation

Senior Manager, Funding & Financing – Commercial & Financial Advisory, Infrastructure and Capital Programmes: Strategy, Risk and Transactions Advisory

Manager, ER&I (Energy, Resources and Industrials), Operations Industry & Domain Solutions, Technology & Transformation

Business Architect Manager, Consumer, ERI & TMT, Operations Industry & Domain Solutions, Technology & Transformation

Senior Manager, Migration Workstream Lead/Project Manager – Investment Management & Wealth, Operations Industry & Domain Solutions, Technology & Transformation

Head of Information and Data Governance

Technical Service Advisor

Sonata SME

Assistant Manager Audit - Private Capital

Dedicated Solution Service Engineer (DSSE)

Senior Pre-Sales Engineer - UEM/RMM

Account Manager - UK Adviser Sales Business Development (Edinburgh based)

Advisory Consultant - Procurement

Insurance Manager

Senior Sales Executive - UKI

Staff Systems Engineer - Aerospace & Defence

I want to receive the latest job alerts for technical support advisor in edinburgh, edh

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected