Technical associate Work, Jobs in Manchester, Eng (with Salaries)

Associate Technical Support Specialist - Residential Energy - Fixed Term Contract
Tesla —Manchester
- CRM software
- Customer service
- English
Development Junior Associate
Dentsu —Manchester
- Full-time
- Microsoft Excel
- Analysis skills
- JavaScript
2d
Technical Services Scientist, WO
Arxada —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Research Associate
The University of Manchester —Manchester
- £37,694 - £41,064 a year
- Part-time
- Hybrid work
- Doctoral degree
- University
- Psychology
- Annual leave
2d
Graduate Associate - Technical Consultant 2026
Informed Solutions —Altrincham
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Software development
- Gym membership
- Referral programme
Quick apply
3rd Line Support Engineer SME - FTC
PXC —Salford Quays
- Full-time
- Azure
- Computer Science
- Windows
Cyber Security Engineer
Outcomes First Group —Manchester
- Up to £50,000 a year
- Hybrid work
- Microsoft Access
- Azure
- Analysis skills
Associate Test Engineer
Counter —Manchester
- £30,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- JavaScript
Quick apply
3d
Assistant Consultant / Consultant, Air Quality - Leeds or Manchester
WSP —Manchester
- Part-time
- Hybrid work
- Data analysis skills
- IT
- Communication skills
- Flexitime
- Work from home
AWS Cloud Engineer
BCA —Manchester
- £50,000 - £65,000 a year
- Monday to Friday
- Hybrid work
- Azure
- DevOps
- AWS
- Employee assistance programme
- Employee discount
Quick apply
AI Engineer (KTP Associate)
Manchester Metropolitan University —Manchester
- Up to £40,740 a year
- Full-time
- Computer Science
- Master's degree
- Project management
Associate CRXO Engineer Apprentice
CRXO —Warrington
- £27,000 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- JavaScript
Quick apply
9d
Research Assistant/Associate in Sustainable Energy Materials
The University of Manchester —Manchester
- £32,080 - £45,163 a year
- Hybrid work
- Doctoral degree
- Analysis skills
- University
- Annual leave
ICT Security Designer
HDR —Manchester
- Full-time
- AutoCAD
- Engineering
- Microsoft Office
Research Associate - Managing Data and Information Security in Complex Environments
The University of Manchester —Manchester
- £37,694 - £46,049 a year
- Hybrid work
- Doctoral degree
- Annual leave
8d
Apprentice Electrical Engineer
HDR —Manchester
- Full-time
- Communication skills
- Mechanical knowledge
Research Associate in NMR Spectroscopy
The University of Manchester —Manchester
- £37,694 - £46,049 a year
- Hybrid work
- Doctoral degree
- C++
- Construction experience
- Annual leave
6d
UK Corporate FX Solutions Vice President
National Westminster Bank PLC —Manchester
- From £27,090 a year
- Full-time
- Sales
- Business development
- Financial services
- Annual leave
Laboratory Quality Lead / Senior Biomedical Scientist (Band 7) — PathTech
Uralensis Innov8 Ltd —Bolton
- £47,810 - £54,710 a year
- Weekend availability
- Laboratory experience
- Master's degree
- Organisational skills
- Free parking
- Flexitime
Quick apply
Community Associate
WeWork —Manchester
- Full-time
- Hospitality
- Bar
- Sales
9d

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Associate Technical Support Specialist - Residential Energy - Fixed Term Contract

Tesla -
Manchester

Apply Now

Job details

Fixed term contract

Qualifications

CRM software
Customer service
English
Technical support
Customer support

Full job description

What to Expect

This is a 12-month fixed-term contract with the possibility of extension. Tesla is looking for a customer-focused, experienced, and motivated Associate Technical Support Specialist to join our Tesla Energy team in the UK. If you thrive on helping people, have a passion for clean energy, and excel in fast-paced, solution-driven environments, we’d love to hear from you.

As an Associate Technical Support Specialist, you’ll be the first point of contact for our customers, providing expert guidance, support, and key services related to Tesla Electric energy supply and customer account management. You will also ensure Tesla meets its service obligations and commitments by responding to customer technical enquiries in an accurate and timely manner. The ideal candidate will have technical acumen in addition to a track record of remarkable customer service. You’ll play a critical role in ensuring a seamless, positive experience from onboarding through to ongoing support.

What You'll Do

Deliver high-quality, empathetic, and accurate customer support via phone, email, and digital channels – resolving inquiries efficiently and professionally, with a strong focus on first-contact resolution
Approach every interaction with compassion, especially when supporting vulnerable customers or those facing financial or service-related stress, ensuring clarity, dignity, and timely assistance
Support customers with enrolment and unenrolment into energy supply services, including verifying eligibility, collecting required documentation, and guiding them through the process with clarity and care
Handle billing and payment-related inquiries, including explaining tariffs, energy usage, and billing cycles, resolving discrepancies in invoices, statements, or payment history, managing direct debit setups, failed payments, and payment plans, and supporting customers facing financial hardship with compassion and appropriate resources
Manage customer account administration, such as updating personal details, verifying identity, and ensuring compliance with data protection regulations (e.g. GDPR)
Clearly explain energy products, tariffs, regulations, and billing concepts in plain language – tailored to the customer’s level of understanding
Evaluate the needs of customers and work in a creative, pro-active manner to resolve technical and general support enquiries with customer Residential Energy products
Communicate customer concerns to the escalation team and others as necessary to resolve issues
Collaborate cross-functionally with technical, billing, and operations teams to resolve cases and enhance service delivery
Accurately record all interactions, actions, and outcomes in CRM and support systems, maintaining data integrity and supporting knowledge sharing
Meet quality standards, actively use feedback to improve performance, and contribute to a culture of continuous improvement
Adhere to industry SLA requirements for energy providers

What You'll Bring

At least two years of experience in a customer support role, preferably within an energy or utility environment
Excellent written and spoken English is required
Proven ability to manage multiple tasks, prioritise effectively, and maintain accuracy under pressure
Familiarity with CRM systems and digital support platforms
Strong attention to detail, especially when handling financial and personal data
A proactive mindset, with a genuine desire to solve problems and improve the customer experience
Ability to build trust and rapport with customers, even during challenging situations

This role is ideal for someone who combines technical understanding with a deep commitment to customer service – someone who sees every interaction as an opportunity to make a meaningful difference in the transition to sustainable energy.

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Apply Now

Refine Your Search

technical associate jobs in manchester, eng

Associate Technical Support Specialist - Residential Energy - Fixed Term Contract

Development Junior Associate

Technical Services Scientist, WO

Research Associate

Graduate Associate - Technical Consultant 2026

3rd Line Support Engineer SME - FTC

Cyber Security Engineer

Associate Test Engineer

Assistant Consultant / Consultant, Air Quality - Leeds or Manchester

AWS Cloud Engineer

AI Engineer (KTP Associate)

Associate CRXO Engineer Apprentice

Research Assistant/Associate in Sustainable Energy Materials

ICT Security Designer

Research Associate - Managing Data and Information Security in Complex Environments

Apprentice Electrical Engineer

Research Associate in NMR Spectroscopy

UK Corporate FX Solutions Vice President

Laboratory Quality Lead / Senior Biomedical Scientist (Band 7) — PathTech

Community Associate

I want to receive the latest job alerts for technical associate in manchester, eng

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