Client advisor Work, Jobs in Gloucester, Gls (with Salaries)

Customer Service Advisor
Gloucester Quays —Gloucester
- £13.45 an hour
- Part-time
- Microsoft Word
- Customer service
- Continuous improvement
- Employee discount
Quick apply
1d
Client Care Advisor
Vets for Pets —Cheltenham
- Full-time
- Customer service
- Computer literacy
- Employee discount
Employment Advisor (RESTART)
Prospect Training Services —Cheltenham
- Up to £27,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
HR/ER Advisor
Lodge Security Ltd —Cirencester
- £30,000 - £36,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Client Advisor
Marsh —Worcester
- Full-time
- Hybrid work
- Microsoft Office
- Mentoring
- Organisational skills
Commercial Client Advisor
Marsh —Worcester
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Hospital Independent Domestic Violence Advisor (HIDVA)
Axis Counselling —Worcester
- From £28,167 a year
- Part-time
- Hybrid work
- In-person
- Work from home
- Sick pay
Quick apply
Insurance Advisor
Howden Group Holdings —Cheltenham
- Full-time
- Hybrid work
- Employee discount
8d
Trainee Account Executive (HF1353740)
Flourish —Hereford
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
2d
Sales & Business Development Manager
iPipeline —Cheltenham
- Full-time
- Remote
- Business development
- Travel
- Financial services
- Health & wellbeing programme
- Annual leave
Mortgage Advisor
Placing Faces —Cotswolds
- Full-time
- Hybrid work
- Business development
- Work from home
Service Desk Advisor - Weekends
Trust Systems —Cirencester
- £28,000 - £29,000 a year
- Weekend availability
- English
- Windows
- Driving
- Free parking
- Work from home
Quick apply
Senior HS&E Advisor
Gallifordtry —Cheltenham
- Full-time
- Analysis skills
- Employee assistance programme
- Employee discount
Learning and Development Partner
iPipeline —Cheltenham
- Full-time
- Hybrid work
- Training & development
- Leadership
- Communication skills
- Health & wellbeing programme
- Annual leave
6d
Wealth Paraplanner
Royal Bank of Canada —Cheltenham
- Full-time
- Business development
- Mentoring
- Communication skills
Showroom Sales Manager
Bathroom Showroom —Gloucester
- Full-time
- Sales
- Business development
- Annual leave
- Employee assistance programme
Regulatory Advisor Manager
Campden BRI —Chipping Campden
- £45,000 - £60,000 a year
- Remote
- Customer service
- Business development
- Analysis skills
- Employee discount
2d
Associate (NQ - 3PQE) - Private Property
Charles Russell Speechlys —Cheltenham
- Full-time
- Hybrid work
- Business development
- Communication skills
- School
8h
Senior Technical Paraplanner
Hazlewoods —Cheltenham
- £47,000 - £52,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
Sales Executive (MarTech) - remote job
CDXP Me —Kington
- Remote
- CRM software
- English
- Business development

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client advisor jobs near gloucester, gls

Customer Service Advisor

Gloucester Quays -
Gloucester

Quick apply

Job details

Part-time
£13.45 an hour
1 day ago

Benefits

Company pension
Company events
Employee discount
Paid volunteer time
Enhanced maternity leave

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Customer service
GCSE
Complaint handling
Continuous improvement
Front desk
Customer interaction
Cash handling

Full job description

Purpose

Provide proactive, professional, timely, efficient and friendly service to all external and internal customers of the centre, ensuring relevant information is given and all queries are followed through to the customer’s satisfaction to enhance the customer experience.

Key Accountabilities

Meet and greet internal and external customers in centre in line with the Gloucester Quays Customer Service Standards resolving queries/complaints in a professional and friendly manner, and proactively offer information to add the greatest value possible to the customer experience
Assist in Centre Events supporting elements such as selling tickets for chargeable activities, manning areas or helping with family activities but it is crucial applicants are very friendly and enthusiastic
Adhere to the centre and Customer Services Training manuals, highlighting any areas for improvement to the Customer Services Manager, to contribute to continuously improving the service function within the centre
Ensure the Customer Services Desk and centre is always clean, tidy, well-organised and well-stocked with relevant and up to date information to ensure that Gloucester Quays is positively promoted at all times.
Record, coordinate and report relevant information including lost property and car park top up cards, efficiently balancing gift card sales and other transactions so that managers, customers and tenants have accurate information
Provide a comprehensive support service to the Office Assistant/Reception when necessary, including updating contact information, coordinating telephone calls, and maintaining a voicemail service to ensure that external clients are dealt with quickly and effectively
Highlight potential customer issues and innovative customer service suggestions to the management team to improve customer service
Loaning of wheelchairs/mobility scooters to disabled customers ensuring a relevant item is collected from the customer as a deposit and checking the vehicle for any damage on return
Hiring out of children’s Turbo Tots to customers ensuring the correct charges are made and collected for the period of time the Turbo Tot is used, checking for any damage on return and keeping clean
Handle customer complaints, monitoring and respo9ndiong to all methods of feedback, providing appropriate solutions and alternatives within the agreed time limits; follow up to ensure resolution
Contribute to overall sales targets by proactively anticipating the customer’s needs and increasing customer satisfaction
Cashing up the till daily ensuring compliance with operational procedures, keeping accurate records and correct balance each day, reporting any irregularities to the management team
Assisting with coach parties including a Meet and Greet service
Administrative tasks for the Facilities Manager
Other duties as required by the Customer Services Manager

Competencies

1. Customer Focus

2. Communication

3. Problem Solving

4. Initiative

5. Flexible and Adaptable

6. Attention to Detail

7. Team Work

Knowledge and Skills

· GCSE standard or equivalent

· Experience in a customer service role

· IT skills – Word, Excel and Outlook

Job Type: Part-time

Pay: £13.45 per hour

Benefits:

Company events
Company pension
Employee discount
Enhanced maternity leave
Paid volunteer time

Ability to commute/relocate:

Gloucester, Gloucestershire: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

client advisor jobs in gloucester, gls

Customer Service Advisor

Client Care Advisor

Employment Advisor (RESTART)

HR/ER Advisor

Client Advisor

Commercial Client Advisor

Hospital Independent Domestic Violence Advisor (HIDVA)

Insurance Advisor

Trainee Account Executive (HF1353740)

Sales & Business Development Manager

Mortgage Advisor

Service Desk Advisor - Weekends

Senior HS&E Advisor

Learning and Development Partner

Wealth Paraplanner

Showroom Sales Manager

Regulatory Advisor Manager

Associate (NQ - 3PQE) - Private Property

Senior Technical Paraplanner

Sales Executive (MarTech) - remote job

I want to receive the latest job alerts for client advisor in gloucester, gls

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