Shift manager Work, Jobs in Hook, Ham (with Salaries)

Service Desk Shift Lead
Sopra Steria —Farnborough
- £28,840 - £35,000 a year
- Customer service
- IT
- In-person
- Annual leave
Senior Manufacturing Team Leader - night shift
Surface Technology International —Hook
- Full-time
- Leadership
- Employee discount
Quick apply
6d
Shift Manager
Domino's —Winchester
- £13.25 - £13.75 an hour
- Weekend availability
- Supervising experience
- Leadership
- Communication skills
- Paid training
- Annual leave
Starbucks Shift Supervisor
EG Group —Basingstoke
- £13.55 an hour
- 8 hour shift
- Hospitality
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount
6d
Data Center Shift Manager
CBRE —Slough
- Full-time
- Maintenance
- First Aid Certification
- AI
Warehouse Night Shift Manager
DHL —Reading
- £37,430.85 a year
- Night shift
- Communication skills
12d
Shift Manager
Pizza Hut —Walton-on-Thames
- Microsoft Excel
- Leadership
- Restaurant
Quick apply
Shift Supervisor
Miller & Carter - Basingstoke —Basingstoke
- Full-time
- Restaurant
- School
- Annual leave
- Employee discount
Quick apply
11d
Shift Lead - Food - Ladymead Guildford
Marks & Spencer —Guildford
- £14.47 an hour
- Full-time
- Employee discount
Shift Leader - Premium Pub
H&W Crowthorne —Crowthorne
- £13.70 an hour
- Weekend availability
- Hospitality
- Bar
- Supervising experience
Quick apply
7d
Shift Leader
Harris + Hoole —Henley on Thames
- £12.76 - £12.91 an hour
- Full-time
- No experience needed
- Supervising experience
- Café
- Employee discount
- Referral programme
3d
Shift Leader
Caffe Nero Reading Lower Broad St —Reading
- £12.76 - £12.91 an hour
- Full-time
- Supervising experience
- Café
- Employee discount
- Referral programme
6h
Shift Leader
Caffe Nero Windsor Peascod St —Windsor
- £12.76 - £12.91 an hour
- Full-time
- Supervising experience
- Café
- Employee discount
- Referral programme
2d
Restaurant Shift Leader
Lounge Inns and Restaurants Ltd —Petersfield
- £12.71 - £15.00 an hour
- Part-time
- Serving
- Hospitality
- Culinary experience
- Free parking
Quick apply
7h
Housekeeping Shift Leader
Nirvana Spa & Leisure Ltd —Sindlesham
- £14 an hour
- Communication skills
- Free parking
- Employee discount
10d
Shift Supervisor
Beach Arms —Oakley
- Full-time
- Annual leave
- Employee discount
Quick apply
11d
Shift Leader, Data Centre
JLL —Slough
- Engineering
- Communication skills
- Banking
Chef Manager Morning Shifts GU7 1DR
Hana Group —Godalming
- £13.61 - £14.61 an hour
- Full-time
Quick apply
10d
Part Time Shift Supervisor
Windmill —Windlesham
- Part-time
- Annual leave
- Employee discount
Quick apply
9d
Tesco Shift Leader - Days - Newbury Superstore
Tesco UK —Newbury
- £15.59 - £16.86 an hour
- Full-time
- Employee discount
6d

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Service Desk Shift Lead

Sopra Steria -
Farnborough

Apply Now

Job details

Permanent
£28,840 - £35,000 a year

Benefits

Annual leave
Company pension

Qualifications

ITIL Certification
MCP
Customer service
ITIL
IT
Communication skills
Help desk

Full job description

Do you enjoy helping customers resolve issues and keeping services running smoothly? Are you looking for a role where you can take the lead, support others and make a real impact every day?

This is your chance to join a supportive team where you will be the first point of contact for customers and play a key role in keeping essential services running. You will work on site in Farnborough as part of a 5 day shift pattern, taking ownership of incidents and problems from start to finish. You will also support your shift team, help keep everything running smoothly and contribute to a positive and collaborative working culture.

What you'll be doing:

Acting as the primary contact point for customers to report incidents, problems, enquiries and service requests.
Managing incidents and problems through their full life cycle and resolving as many as possible at first contact.
Recording and maintaining accurate information in line with operational procedures.
Monitoring and progressing incidents and problems, applying correct severity codes and escalating in line with service level agreements.
Providing clear and timely updates while liaising with Sopra Steria support teams, customers and third party suppliers.
Leading a shift team, supporting Rota management and contributing to overall service desk operations.

What you’ll bring:

Experience of working on an IT helpdesk.
Experience of working to service level agreements.
ITIL knowledge.
Ability to provide technical guidance to team members.
Strong customer service and communication skills.
Ability to identify service improvements.

It would be great if you had:

Microsoft MCP qualification or equivalent.
Recognised ITIL Foundation and ITIL Change or Problem Practitioner qualifications.
Computer Sciences Diploma or equivalent.
Knowledge of latest developments and future strategy for your area, including how these apply to Sopra Steria engagements.
Experience with service management tools, techniques and methods.

If you’re interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type: Full‑time, Permanent.
Location: Farnborough.
Security Clearance Level: SC.
Internal Recruiter: Jane
Salary: £28,840 to £35,000.
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance and pension

Although this role is advertised as full‑time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety‑ and security‑critical markets.

Apply Now

Refine Your Search

shift manager jobs in hook, ham

Service Desk Shift Lead

Senior Manufacturing Team Leader - night shift

Shift Manager

Starbucks Shift Supervisor

Data Center Shift Manager

Warehouse Night Shift Manager

Shift Manager

Shift Supervisor

Shift Lead - Food - Ladymead Guildford

Shift Leader - Premium Pub

Shift Leader

Shift Leader

Shift Leader

Restaurant Shift Leader

Housekeeping Shift Leader

Shift Supervisor

Shift Leader, Data Centre

Chef Manager Morning Shifts GU7 1DR

Part Time Shift Supervisor

Tesco Shift Leader - Days - Newbury Superstore

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