Shift manager Work, Jobs in Eversley, Ham (with Salaries)

Service Desk Shift Lead
Sopra Steria —Farnborough
- £28,840 - £35,000 a year
- Customer service
- IT
- In-person
- Annual leave
Shift Leader
Duke of Cambridge Tilford —Farnham
- £13 - £14 an hour
- Part-time
- Hospitality
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
11d
Domino's Shift Manager
Domino's —Loudwater
- £13.50 an hour
- Weekend availability
- Hospitality
- Management
- Supervising experience
- Employee discount
Senior Manufacturing Team Leader - night shift
Surface Technology International —Hook
- Full-time
- Leadership
- Employee discount
Quick apply
4d
Shift Leader - Premium Pub
H&W Crowthorne —Crowthorne
- £13.70 an hour
- Weekend availability
- Hospitality
- Bar
- Supervising experience
Quick apply
5d
Shift Manager
Churchill's Didcot —Didcot
- £12.71 - £13.71 an hour
- Part-time
- Employee discount
Quick apply
Starbucks Shift Supervisor
EG Group —Aldershot
- £13.55 an hour
- Supervising experience
- Employee assistance programme
- Employee discount
12d
Data Center Shift Manager
CBRE —Slough
- Full-time
- Maintenance
- First Aid Certification
- AI
Warehouse Night Shift Manager
DHL —Reading
- £37,430.85 a year
- Night shift
- Communication skills
10d
Shift Manager - Tray Set
DO & CO Airline Catering —Hounslow
- Full-time
- Microsoft Excel
- English
- Leadership
- Free parking
- Referral programme
Quick apply
Shift Manager
Pizza Hut —Walton-on-Thames
- Microsoft Excel
- Leadership
- Restaurant
Quick apply
Shift Lead - Food - Ladymead Guildford
Marks & Spencer —Guildford
- £14.47 an hour
- Full-time
- Employee discount
Housekeeping Shift Leader
Nirvana Spa & Leisure Ltd —Sindlesham
- £14 an hour
- Communication skills
- Free parking
- Employee discount
8d
Shift Supervisor
Miller & Carter - Basingstoke —Basingstoke
- Full-time
- Restaurant
- School
- Annual leave
- Employee discount
Quick apply
9d
Shift Supervisor
Tylers Rest —Reading
- Full-time
- Annual leave
- Employee discount
Quick apply
8d
Shift Leader
Harris + Hoole —Henley on Thames
- £12.76 - £12.91 an hour
- Full-time
- No experience needed
- Supervising experience
- Café
- Employee discount
- Referral programme
1d
Shift Supervisor
Beach Arms —Oakley
- Full-time
- Annual leave
- Employee discount
Quick apply
9d
Part Time Shift Supervisor
Windmill —Windlesham
- Part-time
- Annual leave
- Employee discount
Quick apply
8d
Shift Leader, Data Centre
JLL —Slough
- Engineering
- Communication skills
- Banking
Tesco Shift Leader - Days - Newbury Superstore
Tesco UK —Newbury
- £15.59 - £16.86 an hour
- Full-time
- Employee discount
5d

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Service Desk Shift Lead

Sopra Steria -
Farnborough

Apply Now

Job details

Permanent
£28,840 - £35,000 a year

Benefits

Annual leave
Company pension

Qualifications

ITIL Certification
MCP
Customer service
ITIL
IT
Communication skills
Help desk

Full job description

Do you enjoy helping customers resolve issues and keeping services running smoothly? Are you looking for a role where you can take the lead, support others and make a real impact every day?

This is your chance to join a supportive team where you will be the first point of contact for customers and play a key role in keeping essential services running. You will work on site in Farnborough as part of a 5 day shift pattern, taking ownership of incidents and problems from start to finish. You will also support your shift team, help keep everything running smoothly and contribute to a positive and collaborative working culture.

What you'll be doing:

Acting as the primary contact point for customers to report incidents, problems, enquiries and service requests.
Managing incidents and problems through their full life cycle and resolving as many as possible at first contact.
Recording and maintaining accurate information in line with operational procedures.
Monitoring and progressing incidents and problems, applying correct severity codes and escalating in line with service level agreements.
Providing clear and timely updates while liaising with Sopra Steria support teams, customers and third party suppliers.
Leading a shift team, supporting Rota management and contributing to overall service desk operations.

What you’ll bring:

Experience of working on an IT helpdesk.
Experience of working to service level agreements.
ITIL knowledge.
Ability to provide technical guidance to team members.
Strong customer service and communication skills.
Ability to identify service improvements.

It would be great if you had:

Microsoft MCP qualification or equivalent.
Recognised ITIL Foundation and ITIL Change or Problem Practitioner qualifications.
Computer Sciences Diploma or equivalent.
Knowledge of latest developments and future strategy for your area, including how these apply to Sopra Steria engagements.
Experience with service management tools, techniques and methods.

If you’re interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type: Full‑time, Permanent.
Location: Farnborough.
Security Clearance Level: SC.
Internal Recruiter: Jane
Salary: £28,840 to £35,000.
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance and pension

Although this role is advertised as full‑time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety‑ and security‑critical markets.

Apply Now

Refine Your Search

shift manager jobs in eversley, ham

Service Desk Shift Lead

Shift Leader

Domino's Shift Manager

Senior Manufacturing Team Leader - night shift

Shift Leader - Premium Pub

Shift Manager

Starbucks Shift Supervisor

Data Center Shift Manager

Warehouse Night Shift Manager

Shift Manager - Tray Set

Shift Manager

Shift Lead - Food - Ladymead Guildford

Housekeeping Shift Leader

Shift Supervisor

Shift Supervisor

Shift Leader

Shift Supervisor

Part Time Shift Supervisor

Shift Leader, Data Centre

Tesco Shift Leader - Days - Newbury Superstore

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