Software support analyst Work, Jobs in Guildford, Sry (with Salaries)

Sage ERP Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Software troubleshooting
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Senior IT Customer Support Analyst, Desktop Support
KBR —Leatherhead
- Full-time
- Computer Science
- Windows
- Supervising experience
7d
Associate Business Analyst
FootfallCam —Guildford
- £1,800 - £2,100 a month
- Full-time
- Spanish
- Microsoft Excel
- Sales
- Annual leave
Quick apply
2d
IT Finance & Projects Analyst
Toyota Financial Services, KINTO and KINTO JOIN —Epsom
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Quick apply
IT Support Technician
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £25,000 - £35,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
Service Desk Support Analyst
Basingstoke and Deane Borough Council —Basingstoke
- £34,367 - £36,980 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
5d
Real Time Analyst
AXA —Redhill
- Up to £30,000 a year
- Overtime
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee discount
End User Computing Analyst
JATO —Uxbridge
- Rotating shift
- Microsoft Office
- SharePoint
- In-person
Senior Cloud Billing Analyst
Softcat —Marlow
- Hybrid work
- Microsoft Excel
- Oracle
- Analysis skills
- Flexible schedule
Associate Monitoring Analyst
QinetiQ —Farnborough
- £44,550 - £49,500 a year
- Full-time
- Azure
- Scripting
- IT
- Employee discount
9d
Principal Pricing Analyst
Allianz —Guildford
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Employee discount
AI Transformation & Enablement Analyst
Loftware UK —Reading
- £40,000 - £150,000 a year
- Hybrid work
- Azure
- Master's degree
- AWS
Quick apply
Systems Support Analyst
JH Telecomm —London
- £55,000 a year
- Full-time
- Linux
- In-person
- Annual leave
- Work from home
Quick apply
Software Asset Management Analyst
AtkinsRéalis —Epsom
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- IT
Senior Business Analyst - Planning & Manufacturing
Nomad Foods —Woking
- Sales
- ERP systems
- Analysis skills
Information Security Analyst
RSM UK —Crawley
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
End User Computing Analyst
JATO Dynamics —Uxbridge
- Rotating shift
- Microsoft Office
- SharePoint
- In-person
AI Governance and Product Security Analyst
Lenovo —Farnborough
- Full-time
- Computer Science
- Bachelor's degree
- AI
- Free parking
- Life insurance
IoT - Software Developer
Computewell —Slough
- Oracle
- Computer Science
- Java
Technical Support Specialist
MEDIDATA —London
- Microsoft Outlook
- Customer service
- System design
- Annual leave

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software support analyst jobs near guildford, sry

Sage ERP Software Support Consultant (Finance)

Mysoft
Fleet

Quick apply

Job details

Full-time

Benefits

Free parking
Employee assistance programme
Paid volunteer time
Sick pay

Qualifications

Accounts receivable
Sage
Microsoft Excel
Accounts payable
Software troubleshooting
Customer service
Supply chain
ERP systems
Business processes
Microsoft Office
SQL
Accounting
Organisational skills
Application support
Communication skills
Time management

Full job description

Here at Mysoft, we're on a mission to enable our customers to unlock their business potential via Sage X3, Sage Intacct, as well as our own complimentary propriety X3CloudDocs solution. We are the longest standing Sage X3 partner in the UK with over 450 years of combined expertise in the sale, implementation, development and support of Sage X3. Helping our customers grow and evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what we do!

We're looking for a dedicated Support Consultant to join our team to support our customers using Sage X3, Sage Intacct and Mysoft proprietary solutions, with a particular focus on finance related processes and modules. You'll play a key role in helping customers improve financial processes, overcome system challenges and get maximum value from their business systems.

The ideal candidate will have ERP experience, preferably with Sage X3 or Sage 200, gained within a finance-focused environment. However, we will also consider applications from Support Consultants, Application Support Analysts, or similar professionals with experience supporting and troubleshooting finance-related software and technologies.

We would also welcome applications from individuals currently working in finance roles who possess strong technical aptitude and are looking to transition into a technology-focused career.

This role offers an excellent opportunity to develop specialist expertise in a leading ERP solution, work with innovative technology, and build a rewarding career within a collaborative and supportive team environment. Comprehensive cross-training will be provided, supported by the Sage Academy and ongoing professional development opportunities.

What you'll be doing…

Managing customer support incidents from initial investigation through to resolution, ensuring regular communication and high levels of customer service.
Investigating and resolving functional issues across Sage X3, Sage Intacct and Mysoft proprietary solutions, with a focus on finance processes and modules.
Providing expert guidance and troubleshooting support for finance functions including general ledger, accounts payable, accounts receivable, fixed assets and financial reporting.
Analysing issues to identify root causes, prioritise effectively and escalate where additional technical or commercial support is required.
Collaborating with Consultancy, Development and Technical teams to deliver effective customer solutions and continuous service improvements.
Maintaining accurate support documentation, contribute to knowledge sharing and build strong customer relationships through professional, responsive communication.

What we're looking for…

Strong understanding of finance operations, accounting principles and core finance workflows including general ledger, accounts payable, accounts receivable and reporting.
Proven experience supporting ERP software and finance-related business processes within a commercial, customer-focused environment is highly advantageous
Excellent analytical, troubleshooting and problem-solving skills, with the ability to investigate and resolve software support issues effectively.
Strong communication and stakeholder management skills, with the ability to explain technical concepts clearly to non-technical users.
Highly organised, with the ability to prioritise and manage multiple issues in a fast-paced environment, alongside strong Microsoft Office and Excel skills.
Desirable: experience with Sage X3, Sage Intacct, SQL or database tools, and experience within manufacturing, distribution or supply chain sectors.

We'd love to hear from you if you have:

Excellent customer service and communication skills, with the ability to build strong relationships and support customers confidently under pressure.
A methodical and analytical approach to problem-solving, with strong attention to detail and accuracy.
The ability to communicate clearly with both technical and non-technical users across phone, email and remote support channels.
Strong organisational and time management skills, with the ability to prioritise and manage multiple issues in a fast-paced environment.
A proactive, positive approach to learning, with the ability to work independently while collaborating effectively within a team.
A professional, customer-focused mindset with a strong sense of ownership, accountability and adaptability.

Working for Mysoft

At Mysoft, you'll have the opportunity to get your hands-on cutting-edge technology and innovative products that make a real impact. You'll be part of a professional, talented team where collaboration and fresh ideas are valued, along with the autonomy to shape how you work with plenty of encouragement for professional growth.

On offer is a competitive salary, unlimited commission, 25 days' holiday, Healthcare Cash Plan, Employee Assistance Programme, Volunteering Leave, paid sick leave, and the flexibility to work on a hybrid basis. We're set in leafy Church Crookham (GU52 0RJ), with free car parking available.

While our preference is for someone who can work from the office three days a week, we would consider a fully remote arrangement for the right candidate

Applicants must possess the required work permit, visa, or immigration document to work in the UK on an unrestricted basis.

Quick apply

Refine Your Search

software support analyst jobs in guildford, sry

Sage ERP Software Support Consultant (Finance)

Senior IT Customer Support Analyst, Desktop Support

Associate Business Analyst

IT Finance & Projects Analyst

IT Support Technician

Service Desk Support Analyst

Real Time Analyst

End User Computing Analyst

Senior Cloud Billing Analyst

Associate Monitoring Analyst

Principal Pricing Analyst

AI Transformation & Enablement Analyst

Systems Support Analyst

Software Asset Management Analyst

Senior Business Analyst - Planning & Manufacturing

Information Security Analyst

End User Computing Analyst

AI Governance and Product Security Analyst

IoT - Software Developer

Technical Support Specialist

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