Client representative Work, Jobs in Oxford, Eng (with Salaries)

Customer Service Advisor
Hachette —Didcot
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
Cover Receptionist
LAH Property Marketing —Oxford
- £12.90 - £14.24 an hour
- Computer literacy
- Writing skills
- Front desk
- Referral programme
Quick apply
10d
Senior Commercial Executive
NielsenIQ —Oxford
- £32,200 - £40,000 a year
- Full-time
- Employee assistance programme
- Flexible schedule
Quick apply
Sales Support Specialist – Maternity Cover
NielsenIQ —Oxford
- £20,700 - £22,000 a year
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Contracts
- Employee assistance programme
- Flexible schedule
Quick apply
Customer Service Representative (Account Manager)
The Pollard Group —Buckingham
- Full-time
- Hybrid work
- CRM software
Quick apply
HR Advisor
NHS Professionals —Oxford
- £18.66 an hour
- Temporary
- Hybrid work
- Human resources
- Annual leave
Quick apply
6d
Insights Manager
NielsenIQ —Oxford
- £45,500 - £76,950 a year
- Full-time
- Hybrid work
- Presentation skills
- Team management
- Leadership
- Employee assistance programme
Quick apply
Customer Success Business Unit Director
NielsenIQ —Oxford
- £66,860 a year
- Full-time
- Hybrid work
- AI
- Analytics
- Employee assistance programme
Quick apply
3d
Implementation Consultant
Zift Solutions —Oxford
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Quick apply
Consumer & Shopper Senior Analyst
NielsenIQ —Oxford
- £36,000 - £44,000 a year
- Full-time
- Hybrid work
- English
- AI
- Communication skills
- Employee assistance programme
Quick apply
6d
Guest Insights Analyst
Enterpex —Banbury
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Software development
- In-person
- Free parking
- Annual leave
Quick apply
Business Development Manager (BDM)
Ginger Digital —Hungerford
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Travel
- Free parking
Quick apply
5d
Trainee Customer Service Representative (CSR)
The Pollard Group —Buckingham
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Organisational skills
Quick apply
Housing Advice Officer
Buckinghamshire Council —Aylesbury
- Full-time
- Continuous improvement
- Employee assistance programme
- Employee discount
Sales Representative_Renewable Energy
Westech Solar (UK) Ltd —Oxford
- From £28,000 a year
- Full-time
- CRM software
- Business development
- Presentation skills
- Bereavement leave
- Sick pay
Quick apply
4d
Client Service Manager
Gallagher —Reading
- £60,500 - £101,000 a year
- Full-time
- Bachelor's degree
- Travel
- Communication skills
- Flexible schedule
Senior Journal Manager - Production
Oxford University Press —Oxford
- Hybrid work
- Computer literacy
- Analysis skills
- Presentation skills
- Employee discount
Senior Support Worker - STEP
Homeless Oxfordshire —Oxford
- £29,849 a year
- Weekend availability
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
Accounts Assistant
Hachette —Didcot
- Organisational skills
- Computer skills
- Communication skills
- Free parking
- Employee assistance programme
2d
Internal Sales Representative
Soundsorba Ltd —High Wycombe
- £25,420 - £35,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Free parking
Quick apply
13d

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client representative jobs near oxford, eng

Customer Service Advisor

Hachette -
Didcot

Apply Now

Job details

Full-time

Benefits

Free parking
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Customer service call handling
Client engagement
Stakeholder liaison
Internal department liaison
Continuous improvement
Relationship management
Customer support
Customer interaction
Supply chain customer service

Full job description

Who we are and what we do

We, Hachette UK Distribution, are the leading book distribution company in the UK. We are one of the most advanced distribution centres in Europe, with leading-edge automation and modern systems which will ensure world-class service to customers and publisher clients. We ship in excess of 60 million books globally each year and supply one out of every four books to the UK trade.
Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity.
Hachette UK Distribution is part of the Hachette UK publishing group.

What you'll be doing

On a day to day basis you will be dealing with all aspects of contact internal and external to the business, including providing first class service to our global customer base.
This means on a typical day you could be responding to e-mails and telephone calls, processing orders, co-ordinating deliveries, organising collections with carriers, investigating claims (e.g. shortages and damages), issuing refunds, general administration duties and other duties such as:

; Proactively liaising with both customers and publishers to maintain a first class working relationship
; Preparing and processing orders/claims received from customers and publishers
; Liaising effectively with all other departments to achieve swift problem solving and maintaining excellent communication internally and externally whilst also ensuring special requirements are met on time

As part of the Customer Services team you will be working to ensure all targets are met, demonstrating growth mindset by working with your team leader to promote change that will improve customer experience and ensure continued high standards of quality and productivity are maintained.
This role offers the opportunity to become an essential part of the Customer Services team and gain lots of experience regarding distribution and elements of the publishing industry.
Following your initial training period which will be based in our offices in Didcot, Oxfordshire, you will be able to make the most of the current hybrid model (minimum 2 days per week in the office). The hours will be 9am to 5pm (35 hours per week) with a one hour lunch break working Monday to Friday.

Who we are looking for

Do you strive to provide outstanding service with a personal touch? Do you exceed expectations by taking ownership and being solution-focused? Do you make an effort to build strong and trusted relationships? If so, we would love to receive your application as we are recruiting a Customer Service Advisor.
Why should you be excited about this opportunity? Well, Hachette UK Distribution has seen real growth in the past 5 years, moved into a new state of the art facility and has built a reputation for being ‘best in class’ in our industry.
Are you interested? Then read on to find out more!
You will live and breathe our Customer Service Vision and have a passionate and proactive approach to delivering excellent customer service. You will enjoy liaising with, and collaboratively working with, the Operations team and Credit Services team as well as our client publishers to resolve issues and proactively seek to continuously improve processes and procedures.
It is highly likely that you will already have proven experience of working in the following roles and or industries: Hospitality, Retail, Customer Service Advisor, Customer Service Assistant, Customer Account Manager, Customer Support, Customer Care Advisor, Complaints Handler, Customer Experience, Customer Excellence, Telesales, Call Centre.

What we offer

Our people are our greatest asset and our benefits reflect this. Therefore, we offer an extensive list of benefits that include:
35 days annual holiday including Bank Holidays
Pension Plan and Life Assurance schemes
Company enhanced family policy including maternity, paternity and shared parental
Reward programme giving discounts, savings and cash back at numerous retailers
2 Community Days per year
Cycle to Work scheme
Eye care vouchers
Generous discounts on books we publish
Mental Health First Aiders / Champions and an Employee Assistance Programme (EAP)
Wide-ranging training library
Development Programmes including Mentoring
Staff Events
Many employee networks to join
Free onsite parking
Free tea and coffee

Our commitment

Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.
If you are shortlisted and need us to make any adjustments to help you attend your interview, please let us know.
We will notify all candidates of the outcome of their application.

Apply Now

Refine Your Search

client representative jobs in oxford, eng

Customer Service Advisor

Cover Receptionist

Senior Commercial Executive

Sales Support Specialist – Maternity Cover

Customer Service Representative (Account Manager)

HR Advisor

Insights Manager

Customer Success Business Unit Director

Implementation Consultant

Consumer & Shopper Senior Analyst

Guest Insights Analyst

Business Development Manager (BDM)

Trainee Customer Service Representative (CSR)

Housing Advice Officer

Sales Representative_Renewable Energy

Client Service Manager

Senior Journal Manager - Production

Senior Support Worker - STEP

Accounts Assistant

Internal Sales Representative

I want to receive the latest job alerts for client representative in oxford, eng

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