Field executive Work, Jobs in Didcot, Oxf (with Salaries)

Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Leadership
- Employee discount
Long-Term Care Executive Director/Administrator (The Grove) – Permanent Full-Time
Arnprior Regional Health —Grove
- £135,000 - £148,000 a year
- Full-time
- Management
- Continuous improvement
- Human resources
12d
Field Sales Executive
Charity Link —Oxford
- £40,000 - £45,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Executive Assistant with Business Development Support
PsychWorks Associates Ltd —Reading
- Up to £30,000 a year
- Part-time
- Microsoft Excel
- Sales
- Social media management
- Annual leave
Quick apply
Account Executive
REL Field Marketing —Reading
- £28,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
11d
Customer Service Specialist
Abbott Laboratories —Abingdon
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Salesforce
Salmonella Typing Lead (ID 4668)
Animal and Plant Health Agency —Woodham
- £38,795 a year
- Overtime
- Doctoral degree
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
6d
Field Staff Coordinator
REL Field Marketing —Winnersh
- £26,000 a year
- Full-time
- Hybrid work
- IT
- Annual leave
- Work from home
Internal Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Head of Operational Risk Oversight – Payments, Process, and Central Functions
Nationwide Building Society —Swindon
- £110,000 - £150,000 a year
- Full-time
- Financial services
- Leadership
9d
Canvasser
Charity Link —Oxford
- £40,000 - £47,000 a year
- Full-time
- Sales
- Communication skills
- Employee discount
- Referral programme
Quick apply
Operations Executive
Field Sales Solutions —Thame
- £20,600 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Deputy Chief People Officer
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £112,782 - £129,783 a year
- Full-time
5d
Business Development Executive
Stream Networks Ltd —Newbury
- £24,420 - £30,000 a year
- Full-time
- CRM software
- Sales
- Marketing
Quick apply
Key Account executive
TRADEBE —Swindon
- Up to £35,000 a year
- Microsoft Office
- Continuous improvement
- Travel
- Employee discount
Business Development Executive
MCFT —Maidenhead
- £28,000 - £32,000 a year
- Full-time
- CRM software
- Maintenance
- Presentation skills
- Annual leave
- Life insurance
Quick apply
Account Executive – Public Sector (South West UK)
Extreme Networks —Reading
- Full-time
- Remote
- Sales
- Organisational skills
- Communication skills
Quick apply
Higher EMF Scientist- Electromagnetic Field Dosimetry (EMF)
UK Health Security Agency —Chilton
- £35,587 - £43,244 a year
- Part-time
- Engineering
- Analysis skills
- Presentation skills
11d
Inside Sales Executive - Medical Device
UL Solutions —Basingstoke
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Away from Home - RTM Regional Account Executive
PepsiCo —Reading
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills

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Service Business Operations Manager

Miele -
Abingdon

Apply Now

Job details

Full-time
£45,000 - £50,000 a year

Benefits

On-site gym
Financial planning services
Discounted gym membership
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership

Full job description

Customer Service Operations Manager

Location: (Until Mid 2026) Abingdon / (Permanent Location) Reading

About the team

Our Customer Service Business Support (SBS) team sits at the heart of Miele's aftersales operation, providing the expertise, leadership, and operational support that enables us to deliver a premium customer experience every day.

SBS is at the heart of Miele's aftersales operation, delivering exceptional customer experiences through expert complaint resolution, field service planning, and operational support. As Customer Service Operations Manager, you will lead our Planning, Customer Resolutions, and Back Office teams, while monitoring operational performance of our outsourced partners. This is a high-impact leadership role responsible for translating strategy into results, driving service performance, developing high-performing teams, and delivering continuous improvement across Service Operations. We're looking for a visible, customer-focused manager who can build capability, create accountability, and use data and insight to deliver exceptional outcomes for our customers and our business.

We strive to make our workplace and culture as future proof as our world-renowned products. Come and join a team that has been evolving since 1899 and help us to continue achieving our philosophy of being ‘Immer Besser’.

Your Responsibilities

Support the delivery of service business objectives through effective planning, coordination, and operational management across Service Business Support functions.
Ensure operational plans, objectives, and performance expectations are clearly communicated, understood, and embedded across the team, creating alignment between business strategy, team goals, and individual performance.
Create and lead a high-performance, customer-focused culture through visible leadership, coaching, development, and clear standards of delivery.
Monitor, manage and improve SBS operational performance and KPI delivery in line with agreed business objectives, using data, customer insight, and root-cause analysis to drive make recommendations and continuous improvement in the team.
Lead the management and resolution of complex customer escalations, executive complaints, regulatory matters, and small claims cases.
Identify opportunities to reduce customer friction and contact demand through process simplification, continuous improvement, and digital self-service initiatives.
Partake in cross-functional service improvement projects and improve customer experience and operational efficiency.

What we are looking for

Proven management within a customer service, contact centre, or service operations environment.
Demonstrable success in creating and delivering operational plans that translate business plans into priorities for the team with measurable outcomes, and sustainable performance improvements.
Experience developing high-performing teams through coaching, performance management, establishing clear accountability and standards, and providing recommendations for succession planning, and capability development.
Experience working with an outsourced contact centre or service delivery partners.
Ability to prioritise competing operational demands and translate complex challenges into clear, actionable plans and outcomes.
Analytical and problem-solving skills, using data, customer insight, and root-cause analysis to drive operational decision-making and continuous improvement.
Experience supporting and embedding operational change across teams, ensuring new processes, standards, and ways of working are consistently adopted and sustained.
Demonstrable experience managing complex customer escalations, complaints, and high-risk service issues through to resolution.
Visible, engaging, and accountable Manager who builds trust, clarity, and confidence through regular communication and presence within the operation.
Customer-focused, with a passion for delivering a premium customer experience.
Resilient and highly organised, with the ability to manage within complexity while maintaining focus on simple priorities and outcomes.

What we offer

A salary of up to £50,000, alongside a competitive benefits package
A bonus opportunity of up to two months’ salary
Extensive discounts on Miele products for you, your family and your friends
Discounted gym membership and a subsidised onsite café
An extensive health cash plan and free eye tests

Additional Information

This is a full-time, permanent position based temporarily at our Abingdon headquarters before the role moves to our future Reading Headquarters in mid-2027. We expect the successful candidate to work from our headquarters full-time to be present with our onsite 3rd line support team. We recognise that travelling temporarily to Abingdon may create additional costs for some candidates, and we can explore appropriate support as part of the recruitment process.

We welcome applications from people of all backgrounds and remain committed to creating an inclusive workplace where everyone can contribute, develop and succeed.

£45,000 - £50,000

Apply Now

Refine Your Search

field executive jobs in didcot, oxf

Service Business Operations Manager

Long-Term Care Executive Director/Administrator (The Grove) – Permanent Full-Time

Field Sales Executive

Executive Assistant with Business Development Support

Account Executive

Customer Service Specialist

Salmonella Typing Lead (ID 4668)

Field Staff Coordinator

Internal Sales Executive

Head of Operational Risk Oversight – Payments, Process, and Central Functions

Canvasser

Operations Executive

Deputy Chief People Officer

Business Development Executive

Key Account executive

Business Development Executive

Account Executive – Public Sector (South West UK)

Higher EMF Scientist- Electromagnetic Field Dosimetry (EMF)

Inside Sales Executive - Medical Device

Away from Home - RTM Regional Account Executive

I want to receive the latest job alerts for field executive in didcot, oxf

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