Case handler Work, Jobs in Liverpool (with Salaries)

Counter Fraud Motor Claims Handler
The Granite Group —Liverpool
- £26,350 - £34,800 a year
- Full-time
- Hybrid work
- Organisational skills
- Negotiation
- Flexible schedule
Quick apply
Claims Opportunities – All Office Locations Considered
Weightmans —Liverpool
- Full-time
- Hybrid work
8h
Credit Hire Handler
The Granite Group —Liverpool
- £30,295 - £35,271 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
13d
Fast Track File Handler - EL/PL
Keoghs —Liverpool
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee discount
Quick apply
Personal Injury Claims Handler
Proximo legal services —Chester
- From £25,000 a year
- Full-time
- Microsoft Word
- English
- Microsoft Office
- Free parking
Quick apply
Paralegal - Court of Protection
Weightmans —Liverpool
- Full-time
- Computer literacy
- Travel
- Computer skills
Conveyancer / Case Handler – Residential Team
PLS Solicitors —Altrincham
- Up to £30,000 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
- Employee assistance programme
Local Government Paralegal
Weightmans —Liverpool
- Full-time
- Computer literacy
- Business development
- Computer skills
Family Legal Assistant
Paul Crowley & Co Solicitors —Liverpool
- Hybrid work
- No degree
- IT
- Communication skills
- Free parking
Quick apply
Technical Mitigation Handler
The Granite Group —Liverpool
- £35,271 - £41,556 a year
- Full-time
- Hybrid work
- Mentoring
- Training & development
- Communication skills
- Flexible schedule
Quick apply
5d
Legal Motor Claims Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- English
- IT
- Employee discount
Quick apply
Clinical Negligence Paralegal
Weightmans —Liverpool
- Full-time
- Organisational skills
- Communication skills
- Time management
Claims Handler – EL & PL
Keoghs —Liverpool
- Full-time
- Hybrid work
- Customer service
- Supervising experience
- Organisational skills
- Employee discount
Quick apply
Multi Track File Handler
Keoghs —Liverpool
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
Quick apply
EL/PL File Handler
Keoghs —Liverpool
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Negotiation
- Employee discount
Quick apply
Fast Track Quantum File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- English
- IT
- Employee discount
Quick apply
Casualty Commercial Lawyer
Weightmans —Liverpool
- Full-time
- Computer literacy
- Business development
- Computer skills
Fast Track Limitation File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- English
- IT
- Employee discount
Quick apply
File Handler Assistant
Keoghs —Bolton
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Computer skills
- Employee discount
Quick apply
7d
Pre Lit Complex Credit Hire File Handler
Keoghs —Bolton
- From £25,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Quick apply
7d

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Counter Fraud Motor Claims Handler

The Granite Group -
Liverpool

Quick apply

Job details

Full-time
£26,350 - £34,800 a year

Benefits

Flexible schedule

Qualifications

Organisational skills
Negotiation

Full job description

This role includes investigating and managing a portfolio of suspect claims encompassing all types of fraud a motor insurer may face. You will be responsible for the effective control and investigation of a portfolio of claims from cradle to grave. You must adopt a proactive approach towards the investigation of claims and generate ideas contributing towards the continuous improvement and development of the team/department.

Role: Counter Fraud Motor Claims Handler

Location: Liverpool with hybrid

Working Hours: 37.5 Hour a week, Monday to Friday 9am - 5:30pm

Salary: £26,350 to £34,800 Plus up to £2000 performance related bonus per annum, once established within your role.

What you'll be doing:

Management of investigations, assessment of intelligence and interaction with investigative service suppliers to achieve the correct case outcome
Expediently assess a wide variety of claims/referrals and decide on the appropriate course of action
Accurately interpret intelligence and use it to drive an appropriate investigation strategy
Proactively manage a portfolio of claims ensuring adherence to claims handling / claims investigation procedures, company protocols and service level agreements
Ensure output achieves acceptable levels of accuracy and quantity
Ensure strict adherence to company policies regarding Treating Customers Fairly, GDPR and FCA compliance
Avoid any claims leakage whilst maximising savings/repudiations
Ensure strict adherence to agreed counter fraud strategies
Respond efficiently to telephone calls into the team/department
Contribute towards the continuous improvement and development of the team/department and identify any possible process improvements and initiatives to drive quality referrals into the team

What we’re looking for:

Good understanding of all aspects of claims handling including indemnity, liability, credit hire, property damage, first party claims and bodily injury claims
Technically sound judgement along with effective portfolio management and file discipline ensuring the accuracy of reserves, communications and service levels are maintained
Excellent organisational skills and the ability to work independently with minimum support
Strong negotiation skills along with Excellent customer services skills
An understanding of the intelligence and investigative tools available to validate claims
Ability to provide clear and concise instructions to service providers to assist in the investigation of claims

Grow with Acorn

At Acorn Insurance, we’re proud of our Liverpool roots — and even prouder of how far we’ve come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we’ve grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.

We’re growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:

• We run through walls for our customers and each other
• We challenge the status quo
• We succeed when we help those around us succeed
• We decide quickly when the smart thing to do is use our judgement

Benefits:

• A maximum of 35 days’ holiday (depending on role and tenure) including bank holidays, with additional buy/sell options
• 24/7 mental health support & free counselling available
Grow with us: Through career fairs, leadership programs, and learning on the go!
• Flexible benefits, including early access to salary via our internal platform
• Hybrid working options to support work-life balance and individual needs
• Recognition awards, social events & more

Our Commitment to our colleague’s:
These aren’t just words — they’re the principles we live by. And we’re proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:

• Mindful Employer – championing mental health and wellbeing
Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
• Menopause Friendly accredited – supporting every stage of life
•️ Armed Forces Covenant signatory – honouring those who serve
•️ Armed Forces Defence employer recognition scheme - Supporting those who serve
• Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
• Best Place to Work for Development – proud to be investing in people’s future
•‍• Best Place to Work for Women – breaking down barriers to women's career progression

If you’re looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn.

A Few Things to Know Before You Apply

We’re really excited that you’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:

If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.

 Visa Requirements

Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.

 We’re Here to Support You

We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.

Quick apply

Refine Your Search

case handler jobs in liverpool

Counter Fraud Motor Claims Handler

Claims Opportunities – All Office Locations Considered

Credit Hire Handler

Fast Track File Handler - EL/PL

Personal Injury Claims Handler

Paralegal - Court of Protection

Conveyancer / Case Handler – Residential Team

Local Government Paralegal

Family Legal Assistant

Technical Mitigation Handler

Legal Motor Claims Handler

Clinical Negligence Paralegal

Claims Handler – EL & PL

Multi Track File Handler

EL/PL File Handler

Fast Track Quantum File Handler

Casualty Commercial Lawyer

Fast Track Limitation File Handler

File Handler Assistant

Pre Lit Complex Credit Hire File Handler

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